NTT Data Senior Executive Operations Interview Questions and Answers

Various types of insurance include health, life, auto, home, and disability insurance.

• Health insurance covers medical expenses and treatments.

• Life insurance provides financial protection to beneficiaries in case of the insured's death.

• Auto insurance covers damages and liabilities related to vehicles.

• Home insurance protects against damages to the home and belongings.

• Disability insurance provides income replacement if th

Chose NTT Data for its reputation, global presence, and opportunities for growth.

• Reputation for providing innovative solutions in IT services

• Global presence with offices in multiple countries

• Opportunities for career growth and development

• Positive reviews from current employees

Client calls with direct stakeholders are crucial for effective operations management.

• Direct communication with stakeholders helps to understand their needs and expectations.

• It helps to build trust and maintain a good relationship with clients.

• It enables quick resolution of issues and prevents escalation.

• Examples: weekly calls with clients to discuss project progress, monthly calls with suppliers to ensure timely deliv

I would handle escalations and customer queries by actively listening, empathizing, and providing timely and effective solutions.

• Listen actively to the customer's concerns and empathize with their situation

• Provide timely and effective solutions to resolve the issue

• Ensure that the customer is satisfied with the resolution and follow up to ensure their continued satisfaction

• Document the issue and resolution for future re...read more