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NTT Data Information Processing Services Helpdesk Associate Interview Questions, Process, and Tips for Experienced

Updated 23 Sep 2023

1 NTT Data Information Processing Services Helpdesk Associate Interview Experience for Experienced

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Helpdesk Associate Interview Questions

user image Anonymous

posted on 23 Sep 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Introductory Round (7 Questions)

  • Q1. 1. Tell me about yourself.
  • Q2. What are/were the roles and responsibilities in the current or previous company?
  • Q3. What do you know about NTT Data?
  • Q4. Why are you leaving or why did you leave your previous company?
  • Q5. How many years of technical support experience do you have?
  • Q6. What's your current CTC & expected?
  • Q7. What is your notice period and When can you join us?
3

Technical Round (2 Questions)

  • Q1. What is the difference between Citrix and VPN?
  • Q2. What is ost a file?
4

HR Round (3 Questions)

  • Q1. What do you know about NTT Data?
  • Q2. What is your notice period?
  • Q3. What is your current CTC and expected CTC?

Interview Preparation Tips

Topics to prepare for NTT Data Information Processing Services Helpdesk Associate interview:
  • Microsoft Office
  • Basic Hardware and Networking
Interview preparation tips for other job seekers - Be calm.
Be firm.
Don't hesitate to ask questions.
Practice communication skills
Basic Technical Knowledge required (VPN, Computer Hardware/OS, Browser, MS Office etc)

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Previous Experience and Self introduction
3

Technical Round (1 Question)

  • Q1. Interview with the Manager.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good organisation.

NTT Data Information Processing Services Interview FAQs

How many rounds are there in NTT Data Information Processing Services Helpdesk Associate interview for experienced candidates?
NTT Data Information Processing Services interview process for experienced candidates usually has 4 rounds. The most common rounds in the NTT Data Information Processing Services interview process for experienced candidates are Resume Shortlist, Technical and HR.
How to prepare for NTT Data Information Processing Services Helpdesk Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NTT Data Information Processing Services. The most common topics and skills that interviewers at NTT Data Information Processing Services expect are VPN Configuration, Active Directory, Outlook Configuration, Troubleshooting and Communication Skills.
What are the top questions asked in NTT Data Information Processing Services Helpdesk Associate interview for experienced candidates?

Some of the top questions asked at the NTT Data Information Processing Services Helpdesk Associate interview for experienced candidates -

  1. What is the difference between Citrix and V...read more
  2. What is your current CTC and expected C...read more
  3. What do you know about NTT Da...read more

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NTT Data Information Processing Services Helpdesk Associate Salary
based on 210 salaries
₹2.5 L/yr - ₹6.4 L/yr
5% more than the average Helpdesk Associate Salary in India
View more details

NTT Data Information Processing Services Helpdesk Associate Reviews and Ratings

based on 23 reviews

3.2/5

Rating in categories

3.2

Skill development

2.7

Work-Life balance

3.4

Salary & Benefits

3.9

Job Security

2.8

Company culture

2.6

Promotions/Appraisal

2.7

Work Satisfaction

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