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NTT Data Information Processing Services Helpdesk Associate Interview Questions, Process, and Tips

Updated 11 Jul 2024

Top NTT Data Information Processing Services Helpdesk Associate Interview Questions and Answers

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4 NTT Data Information Processing Services Helpdesk Associate Interview Experiences

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Helpdesk Associate Interview Questions

user image Anonymous

posted on 23 Sep 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Introductory Round (7 Questions)

  • Q1. 1. Tell me about yourself.
  • Q2. What are/were the roles and responsibilities in the current or previous company?
  • Q3. What do you know about NTT Data?
  • Q4. Why are you leaving or why did you leave your previous company?
  • Q5. How many years of technical support experience do you have?
  • Q6. What's your current CTC & expected?
  • Q7. What is your notice period and When can you join us?
3

Technical Round (2 Questions)

  • Q1. What is the difference between Citrix and VPN?
  • Q2. What is ost a file?
4

HR Round (3 Questions)

  • Q1. What do you know about NTT Data?
  • Q2. What is your notice period?
  • Q3. What is your current CTC and expected CTC?

Interview Preparation Tips

Topics to prepare for NTT Data Information Processing Services Helpdesk Associate interview:
  • Microsoft Office
  • Basic Hardware and Networking
Interview preparation tips for other job seekers - Be calm.
Be firm.
Don't hesitate to ask questions.
Practice communication skills
Basic Technical Knowledge required (VPN, Computer Hardware/OS, Browser, MS Office etc)

Skills evaluated in this interview

Helpdesk Associate Interview Questions

user image Anonymous

posted on 11 Jul 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
Selected  Selected

1 Interview Round

1

Technical Round (3 Questions)

  • Q1. What's BSOD Error?
  • Q2. What's operating system?
  • Q3. What's no display?

Skills evaluated in this interview

Get interview-ready with top interview questions

Helpdesk Associate Interview Questions

user image Anonymous

posted on 18 Oct 2023

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What is VPN and why it is used for
  • Q2. BSOD Blue and black screen of depth

Skills evaluated in this interview

Helpdesk Associate Interview Questions

user image Anonymous

posted on 2 Jan 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Jan 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (3 Questions)

  • Q1. All questions related to End User Computing, technical questions scenario based, Networking questions, office 365 question (OST and PST files) , Wifi related is...read more
  • Q2. Where do you see yourself in the upcoming years ?
  • Q3. What are your strengths and weakness
3

One-on-one Round (1 Question)

  • Q1. Managerial round to check the communication

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and keep answering the questions .
Please feel free to say I dont know the answer but I will learn if opportunity is provided to showcase my skills .

NTT Data Information Processing Services interview questions for designations

 IT Helpdesk Engineer

 (1)

 IT Helpdesk Analyst

 (1)

 Sr. Helpdesk Support Engineer

 (1)

 Associate

 (2)

 Associate/Senior Associate -(Technical)

 (4)

 Associate/Senior Associate -(Nontechnical)

 (1)

 Senior Associate

 (22)

 Technical Associate

 (3)

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Previous Experience and Self introduction
3

Technical Round (1 Question)

  • Q1. Interview with the Manager.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good organisation.

IT Helpdesk Executive Interview Questions

Atos user image Tabita Kalaivani

posted on 29 May 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before May 2023.

2 Interview Rounds

1

Aptitude Test Round

Favorite color and the reason

2

One-on-one Round (1 Question)

  • Q1. Itil certification will be good

I applied via Walk-in and was interviewed before Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell us about yourself
  • Q2. Tell us about the story of a recently watched movie

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and straightforward. Talk only on truth, the interviewers will come to know if you are cooking up some stories

NTT Data Information Processing Services Interview FAQs

How many rounds are there in NTT Data Information Processing Services Helpdesk Associate interview?
NTT Data Information Processing Services interview process usually has 2-3 rounds. The most common rounds in the NTT Data Information Processing Services interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for NTT Data Information Processing Services Helpdesk Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NTT Data Information Processing Services. The most common topics and skills that interviewers at NTT Data Information Processing Services expect are Troubleshooting, VPN Configuration, Active Directory, Outlook Configuration and Technical Support.
What are the top questions asked in NTT Data Information Processing Services Helpdesk Associate interview?

Some of the top questions asked at the NTT Data Information Processing Services Helpdesk Associate interview -

  1. What is the difference between Citrix and V...read more
  2. What is your current CTC and expected C...read more
  3. What do you know about NTT Da...read more

Tell us how to improve this page.

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NTT Data Information Processing Services Helpdesk Associate Salary
based on 210 salaries
₹2.5 L/yr - ₹6.4 L/yr
5% more than the average Helpdesk Associate Salary in India
View more details

NTT Data Information Processing Services Helpdesk Associate Reviews and Ratings

based on 23 reviews

3.2/5

Rating in categories

3.2

Skill development

2.7

Work-Life balance

3.4

Salary & Benefits

3.9

Job Security

2.8

Company culture

2.6

Promotions/Appraisal

2.7

Work Satisfaction

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