NTT Data Information Processing Services Helpdesk Associate Interview Questions, Process, and Tips

Q1. Previous Experience and Self introduction
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Q1. Interview with the Manager.
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Favorite color and the reason

Q1. Itil certification will be good
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Q1. What is VPN and why it is used for
Ans. 
VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.
• VPN encrypts data to ensure privacy and security

• It allows users to access restricted websites or content

• VPN can be used to bypass geo-restrictions and access region-locked content

• It is commonly used by remote workers to securely connect to their company's network
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Q2. BSOD Blue and black screen of depth
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Q1. Tell us about yourself
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Q2. Tell us about the story of a recently watched movie
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Q1. 1. Tell me about yourself.
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Q2. What are/were the roles and responsibilities in the current or previous company?
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Q3. What do you know about NTT Data?
Ans. 
NTT Data is a global IT services company providing consulting, application services, and infrastructure services.
• NTT Data is a subsidiary of Nippon Telegraph and Telephone Corporation, a Japanese telecommunications company.

• It offers a wide range of services including consulting, application development, and infrastructure management.

• NTT Data has a presence in over 50 countries and serves clients in various industries s...read more
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Q4. Why are you leaving or why did you leave your previous company?
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Q5. How many years of technical support experience do you have?
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Q6. What's your current CTC & expected?
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Q7. What is your notice period and When can you join us?
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Q1. What is the difference between Citrix and VPN?
Ans. 
Citrix is a software platform used for virtualization and remote access, while VPN is a secure network connection that allows users to access a private network remotely.
• Citrix is a software platform that provides virtualization and remote access solutions.

• VPN (Virtual Private Network) is a secure network connection that allows users to access a private network remotely.

• Citrix is often used for accessing applications an...read more
Answered by AI
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Q2. What is ost a file?
Ans. 
An OST file is an offline storage table file used by Microsoft Outlook to store a copy of mailbox data from an Exchange server.
• OST files allow users to access their mailbox data even when offline

• Changes made to an OST file while offline will sync with the Exchange server once online

• OST files can be created when using Outlook in Cached Exchange Mode
Answered by AI
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Q1. What do you know about NTT Data?
Ans. 
NTT Data is a global IT services company providing consulting, technology, and outsourcing services.
• NTT Data is a subsidiary of Nippon Telegraph and Telephone Corporation, a Japanese telecommunications company.

• It offers a wide range of services including application development, business process outsourcing, and cloud services.

• NTT Data has a presence in over 50 countries and serves clients in various industries such as
Answered by AI
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Q2. What is your notice period?
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Q3. What is your current CTC and expected CTC?
Ans. 
My current CTC is $50,000 and I am expecting a 10% increase in my next role.
• Current CTC: $50,000

• Expected CTC: 10% increase

• Open to negotiation based on job responsibilities and benefits
Answered by AI
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Q1. All questions related to End User Computing, technical questions scenario based, Networking questions, office 365 question (OST and PST files) , Wifi related issues,
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Q2. Where do you see yourself in the upcoming years ?
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Q3. What are your strengths and weakness
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Q1. Managerial round to check the communication
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Q1. What's BSOD Error?
Ans. 
BSOD Error stands for Blue Screen of Death Error, a common error message displayed on Windows operating systems when a system crash occurs.
• BSOD Error is a stop error message displayed on a blue screen when Windows encounters a critical system error.

• It usually includes an error code and a message indicating the cause of the crash.

• Common causes of BSOD errors include hardware failures, driver issues, and software conflic...read more
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Q2. What's operating system?
Ans. 
An operating system is a software that manages computer hardware and provides services for computer programs.
• Manages computer hardware resources such as CPU, memory, and storage

• Provides a user interface for interacting with the computer

• Supports running applications and managing files

• Examples include Windows, macOS, Linux, and Android
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Q3. What's no display?
Ans. 
No display refers to a situation where a computer monitor or screen is not showing any images or information.
• Check if the monitor is properly connected to the computer

• Ensure the monitor is turned on and receiving power

• Try adjusting the brightness and contrast settings on the monitor

• Check if the computer is sending a signal to the monitor

• Restart the computer and monitor to see if the issue resolves
Answered by AI
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Q1. What is VPN and why it is used for
Ans. 
VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.
• VPN encrypts data to ensure privacy and security

• It allows users to access restricted websites or content

• VPN can be used to bypass geo-restrictions and access region-locked content

• It is commonly used by remote workers to securely connect to their company's network
Answered by AI
Add your answer
Q2. BSOD Blue and black screen of depth
Add your answer

Q1. 1. Tell me about yourself.
Add your answer
Q2. What are/were the roles and responsibilities in the current or previous company?
Add your answer
Q3. What do you know about NTT Data?
Ans. 
NTT Data is a global IT services company providing consulting, application services, and infrastructure services.
• NTT Data is a subsidiary of Nippon Telegraph and Telephone Corporation, a Japanese telecommunications company.

• It offers a wide range of services including consulting, application development, and infrastructure management.

• NTT Data has a presence in over 50 countries and serves clients in various industries s...read more
Answered by AI
Add your answer
Q4. Why are you leaving or why did you leave your previous company?
Add your answer
Q5. How many years of technical support experience do you have?
Add your answer
Q6. What's your current CTC & expected?
Add your answer
Q7. What is your notice period and When can you join us?
Add your answer

Q1. What is the difference between Citrix and VPN?
Ans. 
Citrix is a software platform used for virtualization and remote access, while VPN is a secure network connection that allows users to access a private network remotely.
• Citrix is a software platform that provides virtualization and remote access solutions.

• VPN (Virtual Private Network) is a secure network connection that allows users to access a private network remotely.

• Citrix is often used for accessing applications an...read more
Answered by AI
View 1 more answer
Q2. What is ost a file?
Ans. 
An OST file is an offline storage table file used by Microsoft Outlook to store a copy of mailbox data from an Exchange server.
• OST files allow users to access their mailbox data even when offline

• Changes made to an OST file while offline will sync with the Exchange server once online

• OST files can be created when using Outlook in Cached Exchange Mode
Answered by AI
Add your answer

Q1. What do you know about NTT Data?
Ans. 
NTT Data is a global IT services company providing consulting, technology, and outsourcing services.
• NTT Data is a subsidiary of Nippon Telegraph and Telephone Corporation, a Japanese telecommunications company.

• It offers a wide range of services including application development, business process outsourcing, and cloud services.

• NTT Data has a presence in over 50 countries and serves clients in various industries such as
Answered by AI
Add your answer
Q2. What is your notice period?
Add your answer
Q3. What is your current CTC and expected CTC?
Ans. 
My current CTC is $50,000 and I am expecting a 10% increase in my next role.
• Current CTC: $50,000

• Expected CTC: 10% increase

• Open to negotiation based on job responsibilities and benefits
Answered by AI
Add your answer