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NTT DATA Business Solutions Telecalling Executive Interview Questions, Process, and Tips

Updated 7 Feb 2023

NTT DATA Business Solutions Telecalling Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - Behavioral 

(6 Questions)

  • Q1. What's is account manager
  • Ans. 

    An account manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and maximize sales.

    • An account manager acts as a liaison between the company and its clients.

    • They are responsible for understanding the clients' needs and objectives.

    • They develop and maintain strong relationships with clients to ensure their loyalty.

    • Account managers provide support and assistance to clien...

  • Answered by AI
  • Q2. What's is accounting?
  • Ans. 

    Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.

    • Accounting involves recording financial transactions.

    • It includes summarizing and analyzing financial data.

    • The results are reported in financial statements.

    • Accounting helps in making informed business decisions.

    • Examples of accounting tasks include bookkeeping, budgeting, and financial analysis.

  • Answered by AI
  • Q3. Difference between financial accounting and management accounting
  • Ans. 

    Financial accounting focuses on external reporting and historical financial data, while management accounting focuses on internal decision-making and future-oriented data.

    • Financial accounting is concerned with recording, summarizing, and reporting financial transactions of a company.

    • Management accounting provides information to internal stakeholders for planning, controlling, and decision-making purposes.

    • Financial acco...

  • Answered by AI
  • Q4. What are the types of accounting?
  • Ans. 

    The types of accounting include financial accounting, management accounting, tax accounting, and forensic accounting.

    • Financial accounting focuses on recording and reporting financial transactions.

    • Management accounting provides information for internal decision-making and planning.

    • Tax accounting deals with tax-related matters and compliance.

    • Forensic accounting involves investigating financial fraud and providing litigat...

  • Answered by AI
  • Q5. Which accounting platforms have you worked on? Which one do you prefer the most?
  • Ans. 

    I have worked on QuickBooks and Xero accounting platforms. I prefer QuickBooks for its user-friendly interface and comprehensive features.

    • Worked on QuickBooks and Xero accounting platforms

    • Prefer QuickBooks for its user-friendly interface

    • QuickBooks has comprehensive features

  • Answered by AI
  • Q6. What is working capital?
  • Ans. 

    Working capital is the measure of a company's operational liquidity and its ability to meet short-term obligations.

    • Working capital is the difference between current assets and current liabilities.

    • It represents the funds available to a company for day-to-day operations.

    • Positive working capital indicates a company's ability to pay off its short-term debts.

    • Negative working capital suggests a company may struggle to meet i...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Here, experts and past job seekers share some of their best advice for landing your dream role:
Practice makes perfect. ...
Don't let bad news get you down. ...
Find what makes you passionate. ...
Show how you add value. ...
Network, network, network. ...
Stay positive. ...
Stand out from the crowd.

Interview questions from similar companies

I applied via Walk-in

Round 1 - Group Discussion 

Knowledge interacting

Round 2 - Aptitude Test 

Communication skills

Round 3 - HR 

(3 Questions)

  • Q1. Self introduction,eye contact
  • Q2. Group interaction strength and weakness
  • Ans. 

    My strength in group interaction is my ability to listen actively and contribute constructively. My weakness is sometimes being too passive.

    • Strength: Active listening and constructive contribution

    • Strength: Ability to work collaboratively towards a common goal

    • Weakness: Tendency to be too passive at times

    • Weakness: Difficulty in asserting myself in a group setting

  • Answered by AI
  • Q3. Ambition in life goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep confidence have forward looking have technical mind
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about ur self.?
  • Ans. 

    I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.

    • Experienced in customer service and sales

    • Strong communication skills

    • Ability to work well under pressure

    • Passionate about providing excellent service to customers

  • Answered by AI
  • Q2. What is your roll and responsibility.?
  • Ans. 

    As a Telecaller, my role is to make outbound calls to potential customers, promote products or services, and generate leads for the sales team.

    • Making outbound calls to potential customers

    • Promoting products or services

    • Generating leads for the sales team

    • Handling customer inquiries and resolving issues

    • Maintaining call records and updating customer information

  • Answered by AI
  • Q3. Why i should hire you.?
  • Ans. 

    I am a dedicated and experienced telecaller with excellent communication skills and a proven track record of achieving sales targets.

    • I have a strong background in sales and customer service.

    • I am highly motivated and have a positive attitude towards achieving goals.

    • I have excellent communication skills and can effectively engage with customers over the phone.

    • I have a proven track record of meeting and exceeding sales ta

  • Answered by AI
Round 2 - Group Discussion 

Explained about package and can facility

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Management
Interview preparation tips for other job seekers - Prepare good towards interview
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Newspaper Ad and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Very slow process no proper informations given

Round 2 - One-on-one 

(4 Questions)

  • Q1. Interview starts in morning 10'O clock ends with night 8'O clock
  • Q2. Self introduction
  • Q3. How was the Day?
  • Q4. Ok wait for 5 mins.I'will Call you.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

About company and personal

Round 2 - Personal Interview 

(2 Questions)

  • Q1. About education and hobbies
  • Q2. Salary expectation and about working

I applied via Walk-in

Round 1 - Group Discussion 

Knowledge interacting

Round 2 - Aptitude Test 

Communication skills

Round 3 - HR 

(3 Questions)

  • Q1. Self introduction,eye contact
  • Q2. Group interaction strength and weakness
  • Ans. 

    My strength in group interaction is my ability to listen actively and contribute constructively. My weakness is sometimes being too passive.

    • Strength: Active listening and constructive contribution

    • Strength: Ability to work collaboratively towards a common goal

    • Weakness: Tendency to be too passive at times

    • Weakness: Difficulty in asserting myself in a group setting

  • Answered by AI
  • Q3. Ambition in life goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep confidence have forward looking have technical mind

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Give a detail of your best day A rainy day with beautiful dreams
Round 3 - HR 

(1 Question)

  • Q1. Chatting capabilities Able to answer in english properly

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Good communication
Interview preparation tips for other job seekers - Love your job and work with confidence. Work hard. Be kind and sincere. Love everyone.

NTT DATA Business Solutions Interview FAQs

How many rounds are there in NTT DATA Business Solutions Telecalling Executive interview?
NTT DATA Business Solutions interview process usually has 2 rounds. The most common rounds in the NTT DATA Business Solutions interview process are Resume Shortlist and Behavioral.
What are the top questions asked in NTT DATA Business Solutions Telecalling Executive interview?

Some of the top questions asked at the NTT DATA Business Solutions Telecalling Executive interview -

  1. Which accounting platforms have you worked on? Which one do you prefer the mos...read more
  2. Difference between financial accounting and management account...read more
  3. What are the types of accounti...read more

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NTT DATA Business Solutions Telecalling Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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