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NR Technoserve Deskside Support Engineer Interview Questions, Process, and Tips

Updated 20 Jul 2022

NR Technoserve Deskside Support Engineer Interview Experiences

1 interview found

I applied via Company Website and was interviewed before Jul 2021. There were 6 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. What is ip address and Mac address
  • Ans. 

    An IP address is a unique identifier assigned to devices on a network, while a MAC address is a unique identifier assigned to network interfaces.

    • IP address stands for Internet Protocol address and is used to identify devices on a network

    • MAC address stands for Media Access Control address and is used to identify network interfaces

    • IP addresses are assigned by a DHCP server or can be manually configured

    • MAC addresses are h...

  • Answered by AI
  • Q2. What is DHCP and ADDS
  • Ans. 

    DHCP is a protocol that assigns IP addresses to devices on a network. ADDS is a service that manages users and computers in a Windows domain.

    • DHCP stands for Dynamic Host Configuration Protocol

    • DHCP assigns IP addresses to devices on a network

    • ADDS stands for Active Directory Domain Services

    • ADDS is a service that manages users and computers in a Windows domain

    • ADDS provides authentication and authorization services for Win

  • Answered by AI
  • Q3. What is ip address classes
  • Ans. 

    IP address classes are a way of categorizing IP addresses based on their first octet.

    • There are five classes: A, B, C, D, and E.

    • Class A addresses start with a number between 1 and 126.

    • Class B addresses start with a number between 128 and 191.

    • Class C addresses start with a number between 192 and 223.

    • Class D addresses are used for multicasting.

    • Class E addresses are reserved for future use.

    • The class of an IP address determ...

  • Answered by AI
Round 2 - Technical 

(4 Questions)

  • Q1. What is straight cable coding
  • Ans. 

    Straight cable coding is a method of connecting two devices of the same type using a straight-through cable.

    • Straight cable coding is used to connect two devices of the same type, such as a PC to a switch or a router to a router.

    • In straight cable coding, the wires at one end of the cable are arranged in the same order as the wires at the other end.

    • Straight cable coding is also known as a patch cable or a straight-throug...

  • Answered by AI
  • Q2. What is crossover cable coding
  • Ans. 

    Crossover cable coding is a way of connecting two devices directly without using a switch or hub.

    • Crossover cables have the transmit and receive wires crossed over, allowing two devices to communicate directly.

    • The coding is different from a standard Ethernet cable, which has the same wiring on both ends.

    • Crossover cables are commonly used to connect two computers or two switches together.

    • To identify a crossover cable, lo...

  • Answered by AI
  • Q3. What is windows installation
  • Ans. 

    Windows installation is the process of setting up the Windows operating system on a computer.

    • It involves creating a bootable media such as a DVD or USB drive

    • The installation process includes selecting language, time zone, and partitioning the hard drive

    • Users can choose between a clean install or an upgrade

    • Drivers and software may need to be installed after the Windows installation is complete

  • Answered by AI
  • Q4. What is DNS full form
  • Ans. 

    DNS stands for Domain Name System.

    • DNS is a system that translates domain names into IP addresses.

    • It is used to locate and identify devices on the internet.

    • DNS servers store information about domain names and their corresponding IP addresses.

    • DNS is essential for browsing the internet and accessing websites.

    • DNS can also be used for other purposes such as email routing and network troubleshooting.

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. What is printer installation
  • Ans. 

    Printer installation is the process of setting up and configuring a printer to work with a computer or network.

    • Connect the printer to the computer or network

    • Install the printer driver software

    • Configure printer settings such as paper size and print quality

    • Test the printer to ensure it is working properly

  • Answered by AI
Round 4 - Technical 

(1 Question)

  • Q1. What is types of network
  • Ans. 

    Types of networks include LAN, WAN, MAN, WLAN, PAN, SAN, CAN, and VPN.

    • LAN (Local Area Network) is a network that covers a small area like a home, office, or building.

    • WAN (Wide Area Network) is a network that covers a large geographical area like a city, country, or even the world.

    • MAN (Metropolitan Area Network) is a network that covers a larger area than a LAN but smaller than a WAN, usually a city or town.

    • WLAN (Wirele...

  • Answered by AI
Round 5 - Technical 

(1 Question)

  • Q1. What is types of network topology
  • Ans. 

    Network topology refers to the physical or logical layout of a network.

    • Bus topology

    • Star topology

    • Ring topology

    • Mesh topology

    • Tree topology

  • Answered by AI
Round 6 - Coding Test 

What is lan cable coding

Interview Preparation Tips

Interview preparation tips for other job seekers - For informational interviews to network
Pump yourself up and stay positive

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

A general and basic aptitude test.

Round 2 - One-on-one 

(2 Questions)

  • Q1. What are the basic questions involved in a self-introduction?
  • Ans. 

    Basic questions in a self-introduction include name, background, experience, and interests.

    • Name: Introduce yourself with your full name.

    • Background: Mention where you are from or your educational background.

    • Experience: Talk about your relevant work experience or skills.

    • Interests: Share a hobby or interest that showcases your personality.

  • Answered by AI
  • Q2. What is your experience with basic mapping techniques?
  • Ans. 

    I have experience with basic mapping techniques including GIS software and data visualization tools.

    • Proficient in using GIS software such as ArcGIS and QGIS

    • Familiar with creating and editing maps, analyzing spatial data, and geocoding

    • Experience in data visualization tools like Tableau for creating interactive maps

    • Knowledge of basic mapping concepts such as layers, projections, and spatial analysis

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I require fundamental information regarding mapping.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Name & bio & education
  • Q2. Future goals & achievements.
  • Ans. 

    My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.

    • Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)

    • Gain experience in troubleshooting complex technical issues

    • Lead projects to improve efficiency and productivity in the IT department

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is dhcp ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.

    • DHCP assigns IP addresses to devices on a network

    • It also provides other network configuration information such as subnet mask and default gateway

    • DHCP servers lease IP addresses to devices for a specific period of time

    • DHCP helps in reducing manual configuration errors

  • Answered by AI
  • Q2. How to boot a new laptop
  • Ans. 

    To boot a new laptop, you need to press the power button and wait for the operating system to load.

    • Press the power button to turn on the laptop

    • Wait for the manufacturer's logo to appear on the screen

    • The operating system will start loading

    • Enter any necessary login credentials if prompted

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Networking question about class a - e
  • Q2. Tricky question about topology

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Desktop support related
  • Q2. Technical related questions
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Dns , dhpc, outlook,excel, ms office
  • Q2. Outlook configuration process
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Medium to hard question.

Round 3 - Coding Test 

One is easy problem another one medium problem.

Round 4 - HR 

(3 Questions)

  • Q1. Tell me about your self.
  • Q2. What is your project.
  • Q3. What is your stregth.
  • Ans. 

    My strength lies in my ability to troubleshoot technical issues efficiently and effectively.

    • Strong problem-solving skills

    • Excellent communication skills

    • Ability to work well under pressure

    • Attention to detail

    • Experience with various operating systems and software applications

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidents and gives answer very smartly.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Sla,customer support ,azure,active directory
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

I'm just writing this in order to view some interview questions please ignore

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self
  • Q2. How are u doing
Interview experience
1
Bad
Difficulty level
-
Process Duration
More than 8 weeks
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is bsod? What is networking? What is pst and ost fills? How using ost pst fills? What is out look? Some off questions etc
  • Ans. 

    BSOD stands for Blue Screen of Death, a Windows error screen displayed when a system encounters a critical error. Networking refers to the practice of connecting computers and other devices to share resources. PST and OST files are used in Microsoft Outlook to store email data. Outlook is an email client developed by Microsoft.

    • BSOD is a Windows error screen that appears when a critical system error occurs.

    • Networking in...

  • Answered by AI
  • Q2. What is printer?
  • Ans. 

    A printer is a device that produces text or graphics on paper or other media.

    • Printers can be connected to computers or networks to produce physical copies of digital documents.

    • There are different types of printers such as inkjet, laser, and dot matrix printers.

    • Printers can be used for printing documents, photos, labels, and more.

    • Common printer manufacturers include HP, Canon, Epson, and Brother.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Ghvc

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting steps for APIPA
  • Ans. 

    APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.

    • Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

    • Verify if the computer is unable to obtain an IP address from a DHCP server

    • Ensure that the network cable is properly connected and the DHCP server is funct...

  • Answered by AI

Skills evaluated in this interview

NR Technoserve Interview FAQs

How many rounds are there in NR Technoserve Deskside Support Engineer interview?
NR Technoserve interview process usually has 6 rounds. The most common rounds in the NR Technoserve interview process are Technical and Coding Test.
What are the top questions asked in NR Technoserve Deskside Support Engineer interview?

Some of the top questions asked at the NR Technoserve Deskside Support Engineer interview -

  1. What is ip address and Mac addr...read more
  2. What is types of network topol...read more
  3. What is DNS full f...read more

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NR Technoserve Deskside Support Engineer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

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