NR Technoserve Deskside Support Engineer Interview Questions, Process, and Tips

Q1. Sla,customer support ,azure,active directory
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I'm just writing this in order to view some interview questions please ignore

Q1. Tell me about ur self
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Q2. How are u doing
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Q1. What is bsod? What is networking? What is pst and ost fills? How using ost pst fills? What is out look? Some off questions etc
Ans. 
BSOD stands for Blue Screen of Death, a Windows error screen displayed when a system encounters a critical error. Networking refers to the practice of connecting computers and other devices to share resources. PST and OST files are used in Microsoft Outlook to store email data. Outlook is an email client developed by Microsoft.
• BSOD is a Windows error screen that appears when a critical system error occurs.

• Networking in...read more
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Q2. What is printer?
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A printer is a device that produces text or graphics on paper or other media.
• Printers can be connected to computers or networks to produce physical copies of digital documents.

• There are different types of printers such as inkjet, laser, and dot matrix printers.

• Printers can be used for printing documents, photos, labels, and more.

• Common printer manufacturers include HP, Canon, Epson, and Brother.
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Q1. Can you describe your past professional experiences?
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Q2. What motivated you to join as a technical support specialist?
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Q1. What is the usage of Active Directory?
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Q2. What are the troubleshooting steps for resolving Wi-Fi connectivity issues?
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Q1. Desktop support engineer
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Q2. Server support engineer
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Q3. Network support engineer
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Q4. Hardware support engineer
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Q5. Windows os full information
Ans. 
Windows OS is a popular operating system developed by Microsoft.
• Windows OS is available in different versions such as Windows 7, 8, 10, etc.

• It has a graphical user interface (GUI) and supports multitasking.

• Windows OS supports various file systems such as NTFS, FAT32, exFAT, etc.

• It comes with built-in applications such as Microsoft Office, Internet Explorer, Windows Media Player, etc.

• Windows OS can be customized with th...read more
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Q6. Linux and Ubuntu full information
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Q7. Ubuntu configuration
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Q1. Knowledge of ms office
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Q2. Knowledge of installation software
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Q3. Knowledge of outlook configuration
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Q4. Knowledge of Mai configuration
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Q5. Knowledge of server configuration
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Q6. Knowledge of add printer
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Q7. Knowledge of connect printer
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It's Tough we need to work out more

They separate three levels easy medium hard

Q1. Self intro about your software knowledge and your project explanation
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Q2. Time shifts day and night shifts Location any location ok or not
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Q1. Self introduction
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Q1. Troubleshooting steps for APIPA
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APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.
• Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

• Verify if the computer is unable to obtain an IP address from a DHCP server

• Ensure that the network cable is properly connected and the DHCP server is funct...read more
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C, java

Q1. Tell me about yourself.
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Q2. What is the algorithm
Ans. 
An algorithm is a set of instructions designed to solve a specific problem or perform a specific task.
• An algorithm is a step-by-step procedure for solving a problem.

• It can be represented using flowcharts, pseudocode, or programming languages.

• Examples of algorithms include sorting algorithms, search algorithms, and encryption algorithms.
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Q3. What is tha different between cand c++
Ans. 
C++ is an extension of C language with object-oriented programming features.
• C++ supports object-oriented programming while C does not.

• C++ has more advanced features like templates, exceptions, and namespaces.

• C++ is more complex and harder to learn than C.

• C++ is used for developing system software, games, and applications.

• C is used for developing operating systems, embedded systems, and device drivers.
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Q4. What is tha allocation
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Allocation refers to the distribution or assignment of resources or tasks.
• Allocation can refer to the allocation of funds, personnel, or equipment.

• In engineering, allocation can refer to the allocation of tasks to different team members.

• Allocation can also refer to the allocation of memory or storage space in computer systems.
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Q5. What is tha block box testing
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Black box testing is a software testing technique that focuses on the functionality of the software without knowing its internal structure.
• Tests are performed based on the software requirements and specifications

• Testers do not have access to the source code or internal structure of the software

• The goal is to identify defects in the software's functionality

• Examples include functional testing, regression testing, and acc
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Q6. What is tha white box testing
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White box testing is a testing technique that involves testing the internal structure of the software.
• It is also known as clear box testing or structural testing.

• It requires knowledge of the internal workings of the software.

• It involves testing individual components or modules of the software.

• It can be done manually or with the help of automated tools.

• Examples include code coverage testing and path testing.
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Q1. What is an algritham
Ans. 
An algorithm is a set of instructions designed to solve a specific problem or perform a specific task.
• An algorithm is a step-by-step procedure for solving a problem.

• It is a set of rules or instructions that a computer follows to solve a problem.

• Algorithms are used in programming, mathematics, and many other fields.

• Examples of algorithms include sorting algorithms, search algorithms, and encryption algorithms.
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Q2. What is the different between java and c
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Java and C are both programming languages, but differ in syntax, usage, and platform compatibility.
• Java is an object-oriented language, while C is a procedural language.

• Java is platform-independent, while C is platform-dependent.

• Java has automatic memory management, while C requires manual memory management.

• Java has a larger standard library than C.

• C is faster and more efficient than Java for certain tasks, such as sys...read more
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