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Namo Airways

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Namo Airways Customer Support Associate Interview Questions and Answers

Updated 27 Dec 2024

Namo Airways Customer Support Associate Interview Experiences

1 interview found

Customer Support Associate Interview Questions & Answers

user image Anonymous

posted on 27 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Why do you want work as ground staff at this airport?
    • Add your answer
  • Q2. How would you ensure safety and security while performing your duties?
    • Add your answer
  • Q3. What is one of the biggest challenge you believe airlines face today?
    • Add your answer
  • Q4. What does excellent customer service mean to you in airlines?
    • Add your answer
  • Q5. What is Air Turbulence?
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Namo Airways?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Associate Interview Questions & Answers

Amazon user image Dhananjay Hande

posted on 29 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via AmbitionBox and was interviewed in Nov 2024. There were 8 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. COMPANY SHOULD KNOW ABOUT THEIR BASIC EDUCATUON,THEIR SPEAKING SKILLS,THEIR COORDINATION WITH OTHERS, ETC.
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. WHICH WORK SHOULD BE DONE BY THAT PERSON.
    • Add your answer
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 4 - One-on-one 
Round 5 - Aptitude Test 

BASIC KNOWLEDGE ABOUT ONLINE PLATFORM.DECISION MAKING ABILITY SHOULD BE THERE.

Round 6 - One-on-one 

(1 Question)

  • Q1. What are the interests of employees in the workplace?
  • Ans. 

    Employees in the workplace have a variety of interests that can include professional development, work-life balance, social connections, and personal growth.

    • Professional development opportunities such as training programs, workshops, and mentorship

    • Work-life balance initiatives like flexible schedules, remote work options, and wellness programs

    • Social connections through team-building activities, networking events, and c...

    • Answered by AI
    Add your answer
Round 7 - Group Discussion 

How freely he communicates with others.

Round 8 - Assignment 

The company should be aware of the type of work he should prefer.

Customer Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 3 Dec 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Case Study 

Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.

Round 2 - HR 

(5 Questions)

  • Q1. What is ir strength s
  • Ans. 

    Iam self learner I'm learning from My past mistakes

    • Answered Anonymously
    Add your answer
  • Q2. Tell me about ur life
    • Add your answer
  • Q3. What kind of role do u want
    • Add your answer
  • Q4. What is ur qualification
    • Add your answer
  • Q5. Are you intrested ratational shifts
  • Ans. 

    Yes I'm intrested to ratational shifts

    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve ur skills
Communication skills
Convencing with customer

Customer Support Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 Mar 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me something about your self
  • Ans. My name is yashwanth goud, I am from kadapa Andhra pradesh, I have completed Inter and ITI.
    • Answered Anonymously
    View 5 more answers
  • Q2. What is customer support
  • Ans. 

    Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes providing information about products or services, troubleshooting technical problems, and offering solutions.

    • Customer support can be provided through various channels such as phone, email, chat, or i...

    • Answered by AI
    View 1 more answer
  • Q3. What do you want to choose, customer support or sales
  • Ans. Customer services provides a dynamic environment where i can leverage my adaptability and quick thinking to meet customer's ever-changing needs
    • Answered Anonymously
    Add your answer
  • Q4. How you enjoyed your last Sunday
    • Add your answer
  • Q5. One question will be related tou your hobby
    • Add your answer
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations
    • View 1 more answer
  • Q2. Are you ready with night shifts
    • View 1 more answer
  • Q3. What you did yesterday
  • Ans. Yesterday I woke up late. It was 8 o'clock ,I got up quickly and went to the bathroom, I showered, brushed my teeth, than I went back to my room and I got dressed. Than I went to the kitchen and had breakfast. At 9:30 l left the house and took the train to go the college, I had to be in front of the college at 10:15.
    • Answered Anonymously
    Add your answer

Customer Support Associate Interview Questions & Answers

Accenture user image Anonymous

posted on 18 Dec 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

They just asked me a few questions and I had to answer them within a time period.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Wanted to know about the employee (me).
    • Add your answer
  • Q2. What I studied.
    • Add your answer
  • Q3. Where all I worked before.
  • Ans. 

    I have worked in various customer service roles in retail and hospitality industries.

    • Worked as a customer service representative at a retail store

    • Served as a front desk associate at a hotel

    • Handled customer inquiries and complaints in a professional manner

    • Provided support and assistance to customers in person, over the phone, and via email

    • Answered by AI
    Add your answer
  • Q4. What are my hobbies and interests.
  • Ans. 

    My hobbies and interests include reading, hiking, and cooking.

    • Reading

    • Hiking

    • Cooking

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Perks and benefits along with Salary (amount in INR) to work for the company.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Accenture Customer Support Associate interview:
  • Human psychology
  • Negotiation Skills
  • Salary Negotiation
  • Soft Skills Training
  • Hard skills
Interview preparation tips for other job seekers - Don’t just join a company by its name and fame from the past. Do your research and then give interviews. Also if selected then know your wants and demands and do not hesitate to ask questions frequently. Be careful in the smart negotiations round with the hr as they always start an offer form the minimum amount possible. You can always negotiate your way up and be clear with your finances.

Customer Support Associate Interview Questions & Answers

Cognizant user image Anonymous

posted on 11 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Which colour do you like and why?
    • Add your answer
  • Q2. Why did you left previous job?
    • Add your answer

Customer Support Associate Interview Questions & Answers

Genpact user image Anunaya Parankusham

posted on 25 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Women empowerment, Covid19 impact

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer support associate with a passion for helping customers resolve their issues.

    • Experienced in handling customer inquiries and providing solutions

    • Skilled in using CRM systems to track customer interactions

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

    • Answered by AI
    Add your answer
  • Q2. What do you know about the company
  • Ans. 

    Company is a leading provider of customer support solutions.

    • Company offers 24/7 customer support services

    • Company has a strong focus on customer satisfaction

    • Company uses advanced technology to streamline customer support processes

    • Answered by AI
    Add your answer

Customer Support Associate Interview Questions & Answers

BYJU'S user image Anonymous

posted on 11 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

English history general knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Customer support associate
    • Add your answer

Customer Support Associate Interview Questions & Answers

TCS user image Anonymous

posted on 22 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. General question
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Associate Interview Questions & Answers

Deloitte user image Anonymous

posted on 5 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. My job gap. Y did i left job
    • Add your answer
  • Q2. When my job was last about my self .. How many marks i got in diploma
    • Add your answer
  • Q3. Wheather im martied or working
    • Add your answer
  • Q4. How much salary i was earning
    • Add your answer
  • Q5. How much do i except
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Humble request.
I need job immediately

Namo Airways Interview FAQs

How many rounds are there in Namo Airways Customer Support Associate interview?
Namo Airways interview process usually has 1 rounds. The most common rounds in the Namo Airways interview process are HR.
What are the top questions asked in Namo Airways Customer Support Associate interview?

Some of the top questions asked at the Namo Airways Customer Support Associate interview -

  1. why do you want work as ground staff at this airpo...read more
  2. How would you ensure safety and security while performing your duti...read more
  3. What is one of the biggest challenge you believe airlines face tod...read more

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