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Muthoot Finance
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Muthoot Finance Customer Care Executive Interview Questions and Answers for Freshers
Muthoot Finance Customer Care Executive Interview Experiences for Freshers
4 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Nov 2023. There were 2 interview rounds.
Extra maths questions
(2 Questions)
- Q1. Self introduction
- Q2. What is sales department
- Ans.
Sales department is responsible for generating revenue through selling products or services to customers.
Responsible for creating and implementing sales strategies
Managing sales team and setting sales targets
Interacting with customers to understand their needs and preferences
Negotiating deals and closing sales
Analyzing sales data to track performance and make improvements
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. How to do business how to sale and intro
- Ans.
To do business and make sales, it is important to understand the customer's needs, build relationships, and effectively communicate the value of the product or service.
Understand the customer's needs and pain points
Build relationships and establish trust
Effectively communicate the value proposition
Provide excellent customer service
Follow up and maintain customer relationships
Continuously improve sales techniques and pr
I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.
(1 Question)
- Q1. Why you want to join...roles and responsbilities would be this in which do you think you can make it..etc
(1 Question)
- Q1. Salary discussion,doubts discussion
Interview Preparation Tips
- Sales
- Accounting
- Gold Loan
I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. Salary discussion,doubts discussion
Interview Preparation Tips
- Sales
- Accounting
- Gold Loan
Muthoot Finance interview questions for designations
Customer Care Executive Jobs at Muthoot Finance
Interview questions from similar companies
I applied via Walk-in and was interviewed in Dec 2022. There were 3 interview rounds.
(1 Question)
- Q1. Self introduction? What is inbound call? What is outbound call? What is bpo ? What is call center?
(3 Questions)
- Q1. Why should i hire you
- Q2. What is your strength
- Q3. What is your weakness
Interview Preparation Tips
Basic knowledge of computer
Interview Questionnaire
2 Questions
- Q1. First tell me u r biodata. Ans; hi am introducing my self am durgabhavani suryavanshi am stay in Hyderabad I have completed my MA masters in 2020 in OU college I have experience in marketing sales and cus...
- Q2. Previous how much you get a package.how many years u r work in company Ans; previous am getting a 15k per month.am worked in 4year in company
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping others.
I have a strong background in customer service and communication skills.
I am proficient in handling customer inquiries, resolving issues, and providing exceptional service.
I am a good listener and problem solver, always striving to meet customer needs and exceed expectations.
- Q2. As I am looking, you are a fresher and you have a 3-year career gap. How can you define this gap?
(3 Questions)
- Q1. Tell me something about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing excellent service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing excellent service
Empathetic and dedicated to customer satisfaction
- Q2. Tell me something about your family and family business.
- Ans.
My family runs a small business in the textile industry, specializing in handmade fabrics.
Family business in textile industry
Specializes in handmade fabrics
Small business
Multiple generations involved
- Q3. You said you had a startup, so tell me something about that startup.
- Ans.
My startup was a mobile app that connected local farmers with consumers for fresh produce delivery.
The app allowed users to browse and purchase fresh fruits and vegetables directly from local farmers.
We offered same-day delivery to ensure the produce was as fresh as possible.
Customers could track their orders in real-time and provide feedback on the quality of the produce.
We also provided a platform for farmers to show...
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Oct 2024. There was 1 interview round.
Bank details and customer service
Interview Preparation Tips
ARIJIT SAHA
Selected
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Very Good experience nice very good.
(1 Question)
- Q1. Salary Discussion
Interview Preparation Tips
(1 Question)
- Q1. Regarding qualifications and experience in retail branch banking
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Muthoot Finance Customer Care Executive Interview Process for Freshers
based on 1 interview
Interview experience
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Muthoot Finance Customer Care Executive Reviews and Ratings
based on 193 reviews
Rating in categories
|
Junior Relationship Executive
1.8k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
743
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Relationship Executive
628
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Branch Manager
596
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Junior Executive
382
salaries
| ₹0 L/yr - ₹0 L/yr |
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