Customer Care Executive

JOB DESCRIPTION FOR (CUSTOMER CARE EXECUTIVE) - (Only Females )

• Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
• Generate business and leads for new loans from new customers
• Handle branch walk-ins for business generation
• Generate referrals through existing customer base and walk-ins.
• Meetings with HNI, corporates and institutional clients to promote gold loan propositions.
• To handle customer requests and complaints and take it to closure
• .Understand the needs of the customer and cross sell other products accordingly.
• Generate business and leads for other products like insurance, NCDs, gold coins etc.
• Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily

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Perks and Benefits

Fixed Salary + incentive + bonus

Documents Required:-

Resume + Work Experience Certificates + Educational Documents + Valid ID proof + 2 Passport size Photographs.

For Contact : 7994496207,8608286017

For Mail ID : hrerd@muthootgroup.com