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Mphasis WFM Analyst Interview Questions and Answers

Updated 23 Mar 2023

Mphasis WFM Analyst Interview Experiences

1 interview found

WFM Analyst Interview Questions & Answers

user image Anonymous

posted on 23 Mar 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Excel and RTA related questions were there. Not so tough they were.

Round 3 - HR 

(2 Questions)

  • Q1. This was taken by WFM management.
  • Q2. Mostly asked questions for RTA and wfm role.

Interview Preparation Tips

Interview preparation tips for other job seekers - Need RTA and WFM skills with Advanced Excel skills.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce about college experience?
  • Q2. Some hidden things you liked in your management?
Round 2 - Group Discussion 

Choose your own topic and explain to others?

Round 3 - HR 

(2 Questions)

  • Q1. How much salary do you expect?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly be attentive and confident
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self intro of yours
  • Q2. Previous work experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical check
  • Q2. Stability check

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever think about joining this organization.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Previous Experience, knowledge and skilla
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asking about Attrition and shrinkage
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you share your experience from your previous company where you handled P1 cases, and explain how you managed to resolve them?
  • Ans. 

    I successfully handled P1 cases at my previous company by prioritizing urgency, coordinating with cross-functional teams, and implementing quick and effective solutions.

    • Prioritized P1 cases based on urgency and impact on customers

    • Coordinated with cross-functional teams such as engineering, product, and customer support to quickly address the issue

    • Implemented quick and effective solutions to resolve P1 cases and minimiz...

  • Answered by AI
  • Q2. If you are working from home and your internet is not functioning, how would you support the critical infrastructure of the client?
  • Ans. 

    I would immediately contact my team to inform them of the situation and work on finding alternative solutions to ensure the critical infrastructure of the client is supported.

    • Contact team members to inform them of the situation

    • Work on finding alternative solutions such as using a mobile hotspot or going to a location with stable internet connection

    • Prioritize critical tasks and delegate responsibilities to team members

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What are your expectations regarding the position?
  • Ans. 

    I expect to lead a team to achieve operational excellence through effective communication, problem-solving, and continuous improvement.

    • Lead and motivate team members to meet performance goals

    • Implement efficient processes to streamline operations

    • Provide guidance and support to team members

    • Collaborate with other departments to ensure smooth operations

    • Identify areas for improvement and implement solutions

  • Answered by AI
  • Q2. When would you be available to join us?
  • Ans. 

    I am available to join in two weeks.

    • I can start in two weeks from now.

    • I need to give my current employer a two weeks notice.

    • I have some personal commitments for the next two weeks.

    • I need time to relocate to the new location.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for LTIMindtree Team Lead Operations interview:
  • Related to your technology
Interview preparation tips for other job seekers - Please provide an honest account of your experience, detailing what actions you took and how you resolved the case from a technical perspective.

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Tell me about your self and work experience
Why changing the company

Round 3 - Group Discussion 

What was your most recent achievements

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, cool and smile when you speak
It's an operation round, basically how to handle questions.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Excel test and WFM based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Excel and PowerPoint VBA is the advantage
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Asking on Experience in Healthcare
Round 3 - Technical 

(1 Question)

  • Q1. On project wise
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - It was great experience working with sutherlands

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About overall experience and relevant experience
  • Q2. Knowledge about digital marketing
  • Q3. Family background
  • Q4. Where u r looking urself in next 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be on time

Mphasis Interview FAQs

How many rounds are there in Mphasis WFM Analyst interview?
Mphasis interview process usually has 3 rounds. The most common rounds in the Mphasis interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for Mphasis WFM Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mphasis. The most common topics and skills that interviewers at Mphasis expect are MIS Reporting, MS Office, Power Bi, WFM and Capacity Planning.
What are the top questions asked in Mphasis WFM Analyst interview?

Some of the top questions asked at the Mphasis WFM Analyst interview -

  1. Mostly asked questions for RTA and wfm ro...read more
  2. This was taken by WFM manageme...read more

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Mphasis WFM Analyst Salary
based on 4 salaries
₹4.3 L/yr - ₹8.2 L/yr
5% more than the average WFM Analyst Salary in India
View more details

Mphasis WFM Analyst Reviews and Ratings

based on 1 review

4.0/5

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4.0

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3.0

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Company culture

3.0

Promotions/Appraisal

3.0

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