Monte Carlo Seles Executive Interview Questions and Answers

Q1. Market knowledge, work experience and on distribution.
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Q1. Salary negotiations, company policies.
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Q1. ABOUT EDUCATION AND WORK experience
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Q1. Tell me about yourself.
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Q2. Why do you want to work in retail after graduation, there lot of good company like BPO etc
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Q3. What is customer service
Ans. 
Customer service is the provision of assistance and support to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, concerns, and complaints.

• It includes providing product information, troubleshooting, and resolving issues.

• Customer service aims to ensure customer satisfaction and build long-term relationships.

• Examples of customer service include answering phone calls, r...read more
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Q4. How can you handle when customer come with high temper.
Ans. 
Handling customers with high temper requires patience, empathy, and effective communication.
• Remain calm and composed

• Listen actively and empathize with the customer's concerns

• Apologize for any inconvenience caused

• Offer solutions or alternatives to address their issue

• Avoid arguing or escalating the situation

• Seek assistance from a supervisor if necessary
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Q5. Why do want to continue working as a retailmen
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Q1. What are your reasons for leaving your current company?
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for new challenges and opportunities

• Looking for career growth and advancement

• Seeking a more supportive or collaborative work environment
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Q2. What were the target achievements for the last year, month, and quarter?
Ans. 
Last year, the target achievement was 120% of sales goal. Last month, the target achievement was 110% of sales goal. Last quarter, the target achievement was 115% of sales goal.
• Last year: Achieved 120% of sales goal

• Last month: Achieved 110% of sales goal

• Last quarter: Achieved 115% of sales goal
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Q3. How do you monitor and assess your progress toward your targets?
Ans. 
I monitor my progress towards targets by tracking key performance indicators, analyzing sales data, and regularly reviewing my goals.
• Track key performance indicators (KPIs) such as sales revenue, conversion rates, and customer acquisition costs

• Analyze sales data to identify trends, opportunities, and areas for improvement

• Regularly review goals and adjust strategies as needed to stay on track

• Use CRM software to track sa...read more
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Q1. Self introduction and overall experience
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Q1. Self introduction, salary expectations
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Q1. ABOUTS YOUR SELF
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Q2. How many year experience
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Q3. How many persons reporting you
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Q4. What is your current profile in your company
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Q5. What is your weekness & smartness
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Q6. What is your hobbies
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Q7. What is your achievement
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Q1. Conunt if formulas usese ,left .right mid
Ans. 
Formulas in Excel using LEFT, RIGHT, and MID functions.
• LEFT function extracts a specified number of characters from the left side of a text string.

• RIGHT function extracts a specified number of characters from the right side of a text string.

• MID function extracts a specific number of characters from a text string, starting at a specified position.

• Example: =LEFT(A1, 5) would extract the first 5 characters from cell A1.
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Q2. Vlookup usese,xlooup,pivot table,if else
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Q1. Your current salary
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Q2. What is your current profile
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Q3. How many salary increment expectations
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Q4. What is definite in your current company
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Aptitude test mostly devlope our skills and confidence.

Simple round on tell about yourself