Ramraj Cotton Sales Executive Interview Questions and Answers

Q1. ABOUT EDUCATION AND WORK experience
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Q1. Tell me about yourself.
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Q2. Why do you want to work in retail after graduation, there lot of good company like BPO etc
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Q3. What is customer service
Ans. 
Customer service is the provision of assistance and support to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, concerns, and complaints.

• It includes providing product information, troubleshooting, and resolving issues.

• Customer service aims to ensure customer satisfaction and build long-term relationships.

• Examples of customer service include answering phone calls, r...read more
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Q4. How can you handle when customer come with high temper.
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Handling customers with high temper requires patience, empathy, and effective communication.
• Remain calm and composed

• Listen actively and empathize with the customer's concerns

• Apologize for any inconvenience caused

• Offer solutions or alternatives to address their issue

• Avoid arguing or escalating the situation

• Seek assistance from a supervisor if necessary
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Q5. Why do want to continue working as a retailmen
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Q1. ABOUTS YOUR SELF
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Q2. How many year experience
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Q3. How many persons reporting you
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Q4. What is your current profile in your company
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Q5. What is your weekness & smartness
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Q6. What is your hobbies
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Q7. What is your achievement
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Q1. Conunt if formulas usese ,left .right mid
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Formulas in Excel using LEFT, RIGHT, and MID functions.
• LEFT function extracts a specified number of characters from the left side of a text string.

• RIGHT function extracts a specified number of characters from the right side of a text string.

• MID function extracts a specific number of characters from a text string, starting at a specified position.

• Example: =LEFT(A1, 5) would extract the first 5 characters from cell A1.
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Q2. Vlookup usese,xlooup,pivot table,if else
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Q1. Your current salary
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Q2. What is your current profile
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Q3. How many salary increment expectations
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Q4. What is definite in your current company
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Aptitude test mostly devlope our skills and confidence.

Simple round on tell about yourself

Q1. What are the job responsibilities associated with this position?
Ans. 
The Assistant Manager oversees team operations, ensures efficiency, and supports management in achieving organizational goals.
• Assist in daily operations management, ensuring tasks are completed efficiently.

• Support the manager in strategic planning and decision-making processes.

• Coordinate team activities and facilitate communication among team members.

• Monitor performance metrics and provide feedback to improve productiv...read more
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Q2. What additional contributions would you make to this role?
Ans. 
I would enhance team collaboration, drive process improvements, and foster a culture of continuous learning.
• Implement regular team-building activities to strengthen relationships and improve communication.

• Introduce a feedback loop where team members can share insights on processes, leading to more efficient workflows.

• Organize training sessions on emerging industry trends to keep the team updated and competitive.

• Develop...read more
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Q1. Spring boot question
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Q2. Spring mvc question
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Q3. Database all join
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Q4. Html css js jquery
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Based on skill ability

Based on experience, level of coding test were conducted

Q1. About previous employment experience,
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Q2. Previous package
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