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Customer service process involves addressing customer needs and concerns to ensure satisfaction.
Listen actively to customer concerns
Empathize with customers and show understanding
Offer solutions or alternatives to resolve issues
Follow up with customers to ensure satisfaction
Train staff on effective customer service techniques
NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.
NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.
Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, while detractors (score 0-6) are unhappy customers who can damage a brand's reputation.
To improve NPS, focus on a...
I applied via Referral and was interviewed in Dec 2023. There were 2 interview rounds.
VoLTE stands for Voice over LTE, which allows voice calls to be made over a 4G LTE network instead of traditional circuit-switched networks.
VoLTE technology enables high-quality voice calls over LTE networks
It provides faster call setup times and better call quality compared to 3G or 2G networks
VoLTE also allows for simultaneous voice and data usage during calls
Examples of VoLTE-enabled devices include smartphones like
I applied via campus placement at PWS College of Arts and Commerce, Nagpur and was interviewed before Oct 2022. There was 1 interview round.
Education is the process of acquiring knowledge, skills, values, and habits. Its benefits include personal growth, career opportunities, and societal development.
Education provides individuals with knowledge and skills necessary for personal growth and development.
It opens up career opportunities and increases earning potential.
Education helps in building critical thinking, problem-solving, and communication skills.
It ...
I applied via Walk-in and was interviewed in Oct 2023. There were 6 interview rounds.
Related to computer assignmet
Any question to need me
The question is asking about shot cat keys in key words.
The question is unclear and may require clarification.
It is possible that 'shot cat keys' refers to a specific term or concept in the data center engineering field.
Without further context, it is difficult to provide a specific answer or examples.
The question is asking for key words to be copied and pasted.
Copy and paste key words from the question
Provide a descriptive answer if possible
Add any question to me
I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.
I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.
Bachelor's degree in Business Administration
3 years of experience in customer service
If you reject me, I will continue to search for other opportunities and improve my skills.
I will remain positive and continue my job search.
I will reflect on the interview and identify areas for improvement.
I will seek feedback from the interviewer to understand their reasons for rejection.
I will use the rejection as motivation to enhance my skills and qualifications.
I will explore other job opportunities in the call c
I have excellent communication skills, a strong customer service background, and a proven track record of meeting and exceeding targets.
Strong communication skills
Customer service background
Proven track record of meeting targets
My family is the most important part of my life. We are a close-knit and supportive unit.
I have a loving and caring spouse.
I have two children, a son and a daughter.
We enjoy spending quality time together, such as going on family vacations or having movie nights.
We support and encourage each other in our individual pursuits and goals.
We celebrate special occasions and milestones together, creating lasting memories.
Yes, I am ready to relocate for the Call Center Executive position.
I am open to moving to a new location for the job.
I understand that relocation may be required for the role.
I am willing to adapt to a new environment and make the necessary arrangements.
I have experience in relocating for previous job opportunities.
I am excited about the prospect of working in a different city or country.
I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.
My good name is maheedharreddy,my father name is gopalreddy,my mother name is premelamma but both are no more i have 2 sisters both are married my native place is nandyal. My qualification is Btech(engineering)
I know telugu and English
Yes, I am fluent in English and Spanish.
Fluent in English and Spanish
Can communicate effectively in both languages
Able to assist customers in their preferred language
If i will join in any company,i will work well and also iwill try my level best
I applied via Referral and was interviewed in Feb 2022. There were 7 interview rounds.
Technical questions
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
Exams will be conducted into the office
A process of record off reserch into the development of a particular person,group,or situation over a period of time.
I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.
Center Manager
8
salaries
| ₹4 L/yr - ₹8.1 L/yr |
Finance Executive
6
salaries
| ₹3 L/yr - ₹3.1 L/yr |
Inventory Manager
5
salaries
| ₹2.7 L/yr - ₹3.4 L/yr |
Inventory Specialist
4
salaries
| ₹3.5 L/yr - ₹4 L/yr |
Mobile Technician
4
salaries
| ₹2.5 L/yr - ₹3.4 L/yr |
Infosys
TCS
Wipro
HCLTech