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Mobitech Creations Center Manager Interview Questions and Answers

Updated 25 Jun 2024

Mobitech Creations Center Manager Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Customer service process
  • Ans. 

    Customer service process involves addressing customer needs and concerns to ensure satisfaction.

    • Listen actively to customer concerns

    • Empathize with customers and show understanding

    • Offer solutions or alternatives to resolve issues

    • Follow up with customers to ensure satisfaction

    • Train staff on effective customer service techniques

  • Answered by AI
Round 2 - RM interview 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What is NPS and how to improve it
  • Ans. 

    NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.

    • NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.

    • Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, while detractors (score 0-6) are unhappy customers who can damage a brand's reputation.

    • To improve NPS, focus on a...

  • Answered by AI
Round 3 - Culture fit round 

(2 Questions)

  • Q1. How you resolve conflict between team members
  • Q2. Any conflict you faced in your last job and how will you resolved that

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is volte technology
  • Ans. 

    VoLTE stands for Voice over LTE, which allows voice calls to be made over a 4G LTE network instead of traditional circuit-switched networks.

    • VoLTE technology enables high-quality voice calls over LTE networks

    • It provides faster call setup times and better call quality compared to 3G or 2G networks

    • VoLTE also allows for simultaneous voice and data usage during calls

    • Examples of VoLTE-enabled devices include smartphones like

  • Answered by AI
  • Q2. C M S tertiary
Round 2 - HR 

(2 Questions)

  • Q1. Notice period days req
  • Q2. S a l a r y expections
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via campus placement at PWS College of Arts and Commerce, Nagpur and was interviewed before Oct 2022. There was 1 interview round.

Round 1 - One-on-one 

(7 Questions)

  • Q1. What is your name
  • Q2. What's education and it's benefits
  • Ans. 

    Education is the process of acquiring knowledge, skills, values, and habits. Its benefits include personal growth, career opportunities, and societal development.

    • Education provides individuals with knowledge and skills necessary for personal growth and development.

    • It opens up career opportunities and increases earning potential.

    • Education helps in building critical thinking, problem-solving, and communication skills.

    • It ...

  • Answered by AI
  • Q3. In future time more investors in share market
  • Q4. What's your goal
  • Q5. What's your hobbies
  • Q6. If anyone can like you
  • Q7. Goal achieved karne ke liye tum kya karoge

Interview Preparation Tips

Interview preparation tips for other job seekers - You can experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Related to computer assignmet

Round 3 - HR 

(1 Question)

  • Q1. Any question to need me
Round 4 - Aptitude Test 

Any question to need me

Round 5 - Technical 

(4 Questions)

  • Q1. Add any question
  • Q2. Any shot cat keys in key words
  • Ans. 

    The question is asking about shot cat keys in key words.

    • The question is unclear and may require clarification.

    • It is possible that 'shot cat keys' refers to a specific term or concept in the data center engineering field.

    • Without further context, it is difficult to provide a specific answer or examples.

  • Answered by AI
  • Q3. Copy peast key words
  • Ans. 

    The question is asking for key words to be copied and pasted.

    • Copy and paste key words from the question

    • Provide a descriptive answer if possible

  • Answered by AI
  • Q4. Best commnad in php
Round 6 - Case Study 

Add any question to me

Interview Preparation Tips

Interview preparation tips for other job seekers - Any
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. What is your qualification?
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer service

  • Answered by AI
  • Q2. What If I reject you?
  • Ans. 

    If you reject me, I will continue to search for other opportunities and improve my skills.

    • I will remain positive and continue my job search.

    • I will reflect on the interview and identify areas for improvement.

    • I will seek feedback from the interviewer to understand their reasons for rejection.

    • I will use the rejection as motivation to enhance my skills and qualifications.

    • I will explore other job opportunities in the call c

  • Answered by AI
  • Q3. Why should I select you?
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a proven track record of meeting and exceeding targets.

    • Strong communication skills

    • Customer service background

    • Proven track record of meeting targets

  • Answered by AI
  • Q4. Tell me about family?
  • Ans. 

    My family is the most important part of my life. We are a close-knit and supportive unit.

    • I have a loving and caring spouse.

    • I have two children, a son and a daughter.

    • We enjoy spending quality time together, such as going on family vacations or having movie nights.

    • We support and encourage each other in our individual pursuits and goals.

    • We celebrate special occasions and milestones together, creating lasting memories.

  • Answered by AI
  • Q5. Are you ready to relocate?
  • Ans. 

    Yes, I am ready to relocate for the Call Center Executive position.

    • I am open to moving to a new location for the job.

    • I understand that relocation may be required for the role.

    • I am willing to adapt to a new environment and make the necessary arrangements.

    • I have experience in relocating for previous job opportunities.

    • I am excited about the prospect of working in a different city or country.

  • Answered by AI

Call Center Agent Interview Questions & Answers

TCS user image Nischal Dassani

posted on 16 Feb 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Resume based questions and checked my IDs
  • Q2. There was a lady probably the HR and a guy could be the operations.

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through a consultancy called vibrantzz management services based from Malad w. I also got email from TCS , I spoke to lady who claimed to be from TCS. Actually, it's all fraud and I don't have much good words other than name calling and abuses for them. It is very explicit this companies don't have real work and it's all a cover to hide their real goals which even if mention here would not make a difference and to know why one should call me or email me: *****/XXXXX, but bear in mind it's not free and very very exorbitant. This companies use others to do there dirty work, if I can at all call it so. In one line, lot of, infact a majority wanted to do some work, and so they started doing it and doing it badly as they wanted to be busy with something and mind you if TCS does this imagine the country and world we exist in, it's just make believe. Don't loose heart as now you know it and they starts going down.

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself.what is your qualification
  • Ans. 

    My good name is maheedharreddy,my father name is gopalreddy,my mother name is premelamma but both are no more i have 2 sisters both are married my native place is nandyal. My qualification is Btech(engineering)

    I know telugu and English 

  • Answered by maheedhar B
  • Q2. What is your aim andskills
  • Ans. My aimis to be an good officer and i have good communication skills
  • Answered by maheedhar B
Round 2 - Technical 

(1 Question)

  • Q1. You know any languages
  • Ans. 

    Yes, I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Can communicate effectively in both languages

    • Able to assist customers in their preferred language

  • Answered by AI
Round 3 - Group Discussion 

If i will join in any company,i will work well and also iwill try my level best

Round 4 - HR 

(1 Question)

  • Q1. Why did you want to work our company
  • Ans. Wipro works very well.i think it is good opportunity to me.not only Wipro but also so many types of companies are there
  • Answered by maheedhar B

Interview Preparation Tips

Interview preparation tips for other job seekers - I will work very well .iam hardworked man.i want any kind of job.it is most important tome in my life
thanking you

I applied via Referral and was interviewed in Feb 2022. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. What is your work experience
  • Q6. Are you interested this job?
Round 3 - Aptitude Test 
Round 4 - Coding Test 
Round 5 - Aptitude Test 
Round 6 - Technical 

(1 Question)

  • Q1. Any Technical questions
Round 7 - Coding Test 

Technical questions

Interview Preparation Tips

Topics to prepare for Tech Mahindra Call Center Executive interview:
  • Call Center Operations
Interview preparation tips for other job seekers - I am good hard worker and good speaking skills good writing skills and typing skills also

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Assignment 

Exams will be conducted into the office

Round 2 - Case Study 

A process of record off reserch into the development of a particular person,group,or situation over a period of time.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and respond immidetly

I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Teleperformance Call Center Executive interview:
  • HR
  • Telecalling
  • call center
Interview preparation tips for other job seekers - Call centre executive and HR caller

Mobitech Creations Interview FAQs

How many rounds are there in Mobitech Creations Center Manager interview?
Mobitech Creations interview process usually has 3 rounds. The most common rounds in the Mobitech Creations interview process are HR.
What are the top questions asked in Mobitech Creations Center Manager interview?

Some of the top questions asked at the Mobitech Creations Center Manager interview -

  1. What is NPS and how to improve...read more
  2. Customer service proc...read more

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Mobitech Creations Center Manager Salary
based on 8 salaries
₹4 L/yr - ₹8.1 L/yr
At par with the average Center Manager Salary in India
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