Service Center Manager Interview Questions and Answers

Updated 16 May 2022

Q1. How to Deal With Those Customer Who Purchase New Phone And After 2-3 Days Customer Facing Battery Draining And Hanging Issue How to would You Satisfy That Customer

Ans.

To satisfy a customer facing battery draining and hanging issues after purchasing a new phone, I would follow these steps:

Listen to the customer's concerns and empathize with their frustration
Assess the phone for any software or hardware issues
Offer troubleshooting steps to the customer, such as resetting the phone or updating the software
If the issue persists, arrange for the phone to be inspected by a technician
If a manufacturing defect is found, offer a replacement or repa...read more

Ans.

The latest window in the market is the Windows 11.

Windows 11 is the latest version of the Windows operating system released by Microsoft.
It comes with a redesigned Start menu, new multitasking features, and a new Microsoft Store.
Windows 11 also introduces a new centered taskbar and improved touch and pen input.
It offers better gaming performance with features like DirectStorage and Auto HDR.
Windows 11 is designed to provide a more productive and secure computing experience.

Ans.

The latest Android in the market is Android 12.

Android 12 was released on October 4, 2021.
It introduces new features like Material You design, enhanced privacy settings, and improved performance.
Some devices that have received or will receive Android 12 updates include Google Pixel phones, Samsung Galaxy S21 series, and OnePlus 9 series.