Service Center Manager

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Service Center Manager Interview Questions and Answers

Updated 16 May 2022

Q1. How to Deal With Those Customer Who Purchase New Phone And After 2-3 Days Customer Facing Battery Draining And Hanging Issue How to would You Satisfy That Customer

Ans.

To satisfy a customer facing battery draining and hanging issues after purchasing a new phone, I would follow these steps:

  • Listen to the customer's concerns and empathize with their frustration

  • Assess the phone for any software or hardware issues

  • Offer troubleshooting steps to the customer, such as resetting the phone or updating the software

  • If the issue persists, arrange for the phone to be inspected by a technician

  • If a manufacturing defect is found, offer a replacement or repa...read more

Q2. Whats is latest window in market

Ans.

The latest window in the market is the Windows 11.

  • Windows 11 is the latest version of the Windows operating system released by Microsoft.

  • It comes with a redesigned Start menu, new multitasking features, and a new Microsoft Store.

  • Windows 11 also introduces a new centered taskbar and improved touch and pen input.

  • It offers better gaming performance with features like DirectStorage and Auto HDR.

  • Windows 11 is designed to provide a more productive and secure computing experience.

Q3. Latest android in market

Ans.

The latest Android in the market is Android 12.

  • Android 12 was released on October 4, 2021.

  • It introduces new features like Material You design, enhanced privacy settings, and improved performance.

  • Some devices that have received or will receive Android 12 updates include Google Pixel phones, Samsung Galaxy S21 series, and OnePlus 9 series.

Service Center Manager Jobs

Service Center Manager 5-8 years
Oppo
4.0
Gurgaon / Gurugram
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