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Milestone Technologies Service Desk Engineer 1 Interview Questions and Answers

Updated 29 Mar 2024

Milestone Technologies Service Desk Engineer 1 Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How to resolve Network issues? How to Resolve DNS issues ? How to manage Assets ? How to manage angry users? How to know whcih issues are to be fixed on priprity? What is ITIL Process ? Whatis SLA,AHT,Metr...
  • Ans. 

    To resolve network issues, DNS issues, manage assets, handle angry users, prioritize issues, understand ITIL process, and know SLA, AHT, and service desk metrics.

    • Network issues can be resolved by checking network cables, restarting routers, and checking network settings.

    • DNS issues can be resolved by flushing DNS cache, changing DNS server settings, and checking DNS configuration.

    • Assets can be managed by using asset man...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Even though you clear the rounds and get selected for hyderabad location Uber project do not join as they do many lay offs over there. i m one of the victim and many more are there.
as a company milestone is really good but the managers and leads seated in Hyderabad location for uber project are not professionally good. only 30% hike would be given and rest no hike later once joined.. Rest is your choice.

Skills evaluated in this interview

Service Desk Engineer 1 Interview Questions & Answers

user image Raghvendra Kumar

posted on 22 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. All technical My Resume related
  • Q2. All technical My Resume related.

Interview Preparation Tips

Topics to prepare for Milestone Technologies Service Desk Engineer 1 interview:
  • Prepare according to my resume
Interview preparation tips for other job seekers - Interviewer asked me all technical Questions and I given all answers correctly, it was 30 minutes interview and all technical Question.
But after that he not given me feedback I called to HR she told me ping on email I did but not response.

Service Desk Engineer 1 Interview Questions Asked at Other Companies

Q1. How to resolve Network issues? How to Resolve DNS issues ? How to ... read more
Q2. How to create distribution list in O365?
Q3. What is service now ticketing tool?
Q4. What is active directory?

Interview questions from similar companies

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They asked about dbms questions in the form of table formate
  • Q2. They asked code for some python program

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly they conducted computer based technical exam and then after qualifying that then we will go for face face interview and then lastly HR round will be held.

I applied via Campus Placement and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. 1.What is Opps concepts in Java.
  • Ans. 

    OOPs concepts in Java are the fundamental principles of object-oriented programming.

    • Encapsulation: wrapping data and code into a single unit

    • Inheritance: creating new classes from existing ones

    • Polymorphism: using a single interface to represent multiple types

    • Abstraction: hiding implementation details from the user

    • Examples: class, object, inheritance, polymorphism, encapsulation

  • Answered by AI
  • Q2. 2.What is difference between stack and queue?
  • Ans. 

    Stack is a LIFO data structure while Queue is a FIFO data structure.

    • Stack follows Last In First Out (LIFO) principle while Queue follows First In First Out (FIFO) principle.

    • Stack has two main operations: push and pop while Queue has two main operations: enqueue and dequeue.

    • Stack is used in recursive function calls, undo/redo operations, and backtracking while Queue is used in breadth-first search, printing tasks in ord...

  • Answered by AI
  • Q3. 3.Write SQL query to find second highest salary in database?
  • Ans. 

    SQL query to find second highest salary in database

    • Use ORDER BY and LIMIT to get the second highest salary

    • Assume ties are allowed and use DISTINCT

  • Answered by AI
  • Q4. 4. Difference Between method overloading and method overriding?
  • Ans. 

    Method overloading is having multiple methods with the same name but different parameters. Method overriding is having a method in a subclass with the same name and parameters as a method in its superclass.

    • Method overloading is done within the same class while method overriding is done in different classes (subclass and superclass).

    • Method overloading is achieved by changing the number of parameters or the data type of ...

  • Answered by AI
  • Q5. 5.which is the parent class of all classes in Java?
  • Ans. 

    The parent class of all classes in Java is the Object class.

    • All classes in Java implicitly extend the Object class.

    • The Object class provides basic methods such as toString(), equals(), and hashCode().

    • Any class can override these methods to provide custom implementations.

    • Example: public class MyClass extends Object { ... }

    • Example: Object obj = new MyClass();

  • Answered by AI
  • Q6. Explain your final year project?
  • Q7. Difference between SQL and NoSql database?
  • Ans. 

    SQL databases are relational and use structured query language, while NoSQL databases are non-relational and use various data models.

    • SQL databases are based on a fixed schema, while NoSQL databases are schema-less.

    • SQL databases use tables to store data, while NoSQL databases use various data models like key-value, document, columnar, or graph.

    • SQL databases are better suited for complex queries and structured data, whil...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - All interview process are easy. Intervier just ask basic concept of related to your stream.

Skills evaluated in this interview

I applied via Company Website and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, don't hesitate.

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Duration of the project and team environment

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well with latest technologies.

I applied via LinkedIn and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1. tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice, but since Im not great at coding I didn't do well

I applied via Campus Placement and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Better don’t join as a fresher. No career growth

I applied via Campus Placement and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About the basics of c, c++ and java, also asked to explain the project that I developed.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and transparent. Explain your reasons and issues if any they are under standable.

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

It includes, maths, English, Computer, general knowledge

Round 2 - Technical 

(1 Question)

  • Q1. Related to your field
Round 3 - HR 

(1 Question)

  • Q1. Communication skill and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Just good with your knowledge and communication should be perfect.

Milestone Technologies Interview FAQs

How many rounds are there in Milestone Technologies Service Desk Engineer 1 interview?
Milestone Technologies interview process usually has 1-2 rounds. The most common rounds in the Milestone Technologies interview process are Technical and Resume Shortlist.
What are the top questions asked in Milestone Technologies Service Desk Engineer 1 interview?

Some of the top questions asked at the Milestone Technologies Service Desk Engineer 1 interview -

  1. How to resolve Network issues? How to Resolve DNS issues ? How to manage Assets...read more
  2. All technical My Resume rela...read more

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Milestone Technologies Service Desk Engineer 1 Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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