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Milestone Technologies Service Desk Engineer Interview Questions and Answers

Updated 15 Mar 2024

Milestone Technologies Service Desk Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Basic Active directory and Network related questions
  • Q2. Behavioral round
  • Q3. What do you know about macbook
  • Ans. 

    MacBook is a line of laptop computers designed and marketed by Apple Inc.

    • MacBook is a popular line of laptops known for their sleek design and high performance.

    • They run on macOS operating system.

    • MacBooks are known for their retina display and long battery life.

    • They come in various models such as MacBook Air and MacBook Pro.

  • Answered by AI
  • Q4. Do you have any idea on windows troubleshooting
  • Ans. 

    Yes, I have experience with Windows troubleshooting.

    • Identifying and resolving common Windows issues such as blue screen errors, slow performance, and software crashes

    • Using built-in troubleshooting tools like Event Viewer, System File Checker, and Windows Update troubleshooter

    • Troubleshooting network connectivity problems, driver issues, and application compatibility issues

    • Researching online resources and forums for solu

  • Answered by AI
  • Q5. What do you know about SLA,service desk metrics ?
  • Ans. 

    SLA stands for Service Level Agreement, which defines the level of service expected by a customer. Service desk metrics are used to measure the performance of the service desk.

    • SLA is a contract between a service provider and a customer that outlines the services to be provided, the expected level of service, and the responsibilities of both parties.

    • Service desk metrics are key performance indicators used to measure the...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - milestone is good ..!! except Uber Client, worst leadership, cheap politics especially Hyderabad location, specifically Service desk domain- think before you join.
Only they may pay good while hiring later no hikes offered.

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Speak 5 minutes on Delhi metro, Women empowerment, Facebook, Social media, Politics, motivation, trending Etc.
  • Q2. Tell me about your previous day that what you have done from morning to evening?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident because if you are not confident in front of the interviewed then you can't reply properly to any question of him, You should have to be confident.

I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oops concepts, angular , .net core middlewares

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic concepts well

I applied via Campus Placement and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Best sorting although and its working they asked
  • Q2. Write a program to replace the character with another character in java.
  • Ans. 

    A program to replace a character with another character in Java.

    • Create a string variable with the original text

    • Use the replace() method to replace the character with another character

    • Print the new string with the replaced character

  • Answered by AI
  • Q3. SQL queries on order by, group by, and it's difference they asked.
  • Q4. Project management experience they asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare on the basis concepts and be perfect on your resume they are not expecting much from you as you are a fresher.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Case Study 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is smooth and majorly asked direct questions and some scenarios

I applied via Campus Placement and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Swap two number with and without temporary variable
  • Ans. 

    Swap two numbers with and without temporary variable

    • Without temporary variable: Use addition and subtraction

    • With temporary variable: Use a third variable to store the value of one of the numbers

    • Example without temporary variable: a=5, b=7; a=a+b; b=a-b; a=a-b;

    • Example with temporary variable: a=5, b=7; temp=a; a=b; b=temp;

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be afraid. It companies take interview to select you. And if you are selected in this company you are not lucky enough so try hard.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Normal Accounts related question like describe Depreciation, ammortization, and what do you mean by Reporting (RTR Activity).
  • Q2. Some interviewer may ask what do you mean by EBITDA as in my case be prepared for this type of bouncers as well .
  • Q3. Then they will ask you your previous work related question. In my case they ask if there is GL to SL mismatch what will you do to solve it.
  • Q4. Then why do we do depreciation of companies what is the need for it
  • Ans. 

    Depreciation is necessary to allocate the cost of an asset over its useful life.

    • Depreciation helps in matching the cost of an asset with the revenue it generates.

    • It allows for the recognition of the wear and tear, obsolescence, and loss of value of assets over time.

    • Depreciation expense reduces taxable income, resulting in tax savings for companies.

    • It helps in determining the true profitability and financial position of...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident remember it's not that the interviewer knows everything but be convincing don't say blah blah if you don't know anything .
Read the basics and if you are experienced be sure to explain every detail of how you used to do work.
Best of luck.

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What is second level cache?How to implement second level cache?How to optimize sql query?what are solid principles?
  • Ans. 

    Second level cache is a caching mechanism used to improve performance by storing frequently accessed data in memory.

    • Second level cache is implemented at the application level and can be configured using frameworks like Hibernate.

    • To optimize SQL queries, one can use indexes, avoid using SELECT *, and use JOINs instead of subqueries.

    • SOLID principles are a set of design principles for writing maintainable and scalable cod...

  • Answered by AI
  • Q2. Mostly FAQ but somewhat in depth?
  • Q3. How to deploy application in aws?
  • Ans. 

    To deploy an application in AWS, you need to create an EC2 instance, configure security groups, install necessary software, and upload your application code.

    • Create an EC2 instance in the desired region and select the appropriate instance type

    • Configure security groups to allow traffic to and from the instance

    • Install necessary software and dependencies on the instance

    • Upload your application code to the instance

    • Start the ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic faq but in depth,Interview level is easy to medium.They will ask only theory .No practical algorithm test.

Skills evaluated in this interview

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About pointers and their types

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy one so we can take with only basic knowledge

I applied via Walk-in and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why should we hire you ?
  • Q2. Latest project running in the intustry?

Interview Preparation Tips

Interview preparation tips for other job seekers - Student should have to clear , to thier goals , excellent communication skills , Answer every question with clam , and must have patience.

Milestone Technologies Interview FAQs

How many rounds are there in Milestone Technologies Service Desk Engineer interview?
Milestone Technologies interview process usually has 1 rounds. The most common rounds in the Milestone Technologies interview process are Technical.
What are the top questions asked in Milestone Technologies Service Desk Engineer interview?

Some of the top questions asked at the Milestone Technologies Service Desk Engineer interview -

  1. what do you know about SLA,service desk metric...read more
  2. do you have any idea on windows troubleshoot...read more
  3. what do you know about macb...read more

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Milestone Technologies Service Desk Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
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Milestone Technologies Service Desk Engineer Salary
based on 7 salaries
₹7.2 L/yr - ₹10 L/yr
173% more than the average Service Desk Engineer Salary in India
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Milestone Technologies Service Desk Engineer Reviews and Ratings

based on 1 review

5.0/5

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4.0

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5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

4.0

Promotions

5.0

Work satisfaction

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