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Milestone Technologies Service Desk Engineer Interview Questions and Answers

Updated 15 Mar 2024

Milestone Technologies Service Desk Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Basic Active directory and Network related questions
  • Q2. Behavioral round
  • Q3. What do you know about macbook
  • Ans. 

    MacBook is a line of laptop computers designed and marketed by Apple Inc.

    • MacBook is a popular line of laptops known for their sleek design and high performance.

    • They run on macOS operating system.

    • MacBooks are known for their retina display and long battery life.

    • They come in various models such as MacBook Air and MacBook Pro.

  • Answered by AI
  • Q4. Do you have any idea on windows troubleshooting
  • Ans. 

    Yes, I have experience with Windows troubleshooting.

    • Identifying and resolving common Windows issues such as blue screen errors, slow performance, and software crashes

    • Using built-in troubleshooting tools like Event Viewer, System File Checker, and Windows Update troubleshooter

    • Troubleshooting network connectivity problems, driver issues, and application compatibility issues

    • Researching online resources and forums for solu

  • Answered by AI
  • Q5. What do you know about SLA,service desk metrics ?
  • Ans. 

    SLA stands for Service Level Agreement, which defines the level of service expected by a customer. Service desk metrics are used to measure the performance of the service desk.

    • SLA is a contract between a service provider and a customer that outlines the services to be provided, the expected level of service, and the responsibilities of both parties.

    • Service desk metrics are key performance indicators used to measure the...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - milestone is good ..!! except Uber Client, worst leadership, cheap politics especially Hyderabad location, specifically Service desk domain- think before you join.
Only they may pay good while hiring later no hikes offered.

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Online technical MCQ exam you have to clear..
  • Q2. After online technical MCQ telephonic round approx 30min.

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic knowledge will be asked at technical round.
Be confident while giving answer.


Based on prior experience they will ask questions.

Interview Questionnaire 

1 Question

  • Q1. Ques related to spring, rest web services

Interview Preparation Tips

Interview preparation tips for other job seekers - Average difficulty, smooth process

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic concept question.

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear. Some scenario based questions based on business rules and FDMEE data load

Interview Questionnaire 

2 Questions

  • Q1. Tell me your roles and responsibility currently handling in your organization.
  • Q2. Why do you looking for change?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Prepare and attend the interview
2.Be always in calm and relaxed mode even you not prepared anything for interview.
3.Answer slowly and clearly.
4.If you are not able to answer for some questions, tell that you are not sure about that concept and try to give an answer.
5.Have a smile in face. Don't get panic.
6.Take a long breath b4 attending the interview.

Contact me on XXXXX if you have more questions and need help.

I applied via Company Website and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is recursion ? what is inheritance? what is heap? write a code to find the largest element in an array?
  • Ans. 

    Recursion is a process in which a function calls itself. Inheritance is a mechanism in OOP where a class inherits properties of another class. Heap is a region of memory used for dynamic memory allocation.

    • Recursion can be used to solve problems that can be broken down into smaller sub-problems.

    • Inheritance allows for code reuse and helps in creating a hierarchy of classes.

    • Heap is used for dynamic memory allocation in la...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not loose your confidence till the end of the interview and be clear with your voice .

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why are you looking for job change
  • Q2. Question about job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for interview as selection process can be time consuming

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Cocubes Test Task 1 is of Aptitude questions needs to be completed in Specific time interval and Task 2 is Essay Writing to be finished in Given interval

Round 2 - HR 

(1 Question)

  • Q1. Are you ready to Relocate
  • Ans. Yes I am relocate and flexible with any location
  • Answered Anonymously
Round 3 - Coding Test 

L1 Exam should be cleared L 1 exam is of multiple choice questions and completely related to Java J2Ee Spring

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for co cubes Aptitude and All the best

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hosting in javascript? Difference between let and var?
  • Ans. 

    let vs var in JavaScript and hosting

    • let has block scope while var has function scope

    • let cannot be redeclared in the same scope while var can

    • Hosting is the process of moving a website or application to a server

    • JavaScript can be hosted on various platforms such as AWS, Heroku, and Firebase

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong on basics of what ever technology you work.

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Wap of bubble sort
  • Ans. 

    Bubble sort is a simple sorting algorithm that repeatedly steps through the list, compares adjacent elements and swaps them if they are in the wrong order.

    • Start from the first element and compare it with the next element

    • If the next element is smaller, swap them

    • Repeat this process for all elements in the array

    • Continue this process until no more swaps are needed

  • Answered by AI
  • Q2. Wap of prime number
  • Ans. 

    A program to print all prime numbers

    • Take input from user for range of numbers

    • Loop through the range and check if each number is prime

    • Print the prime numbers

  • Answered by AI
  • Q3. What is hashmap?
  • Ans. 

    Hashmap is a data structure that stores key-value pairs and allows constant time access to values based on their keys.

    • Hashmap uses a hash function to map keys to indices in an array.

    • Collisions can occur when multiple keys map to the same index, which can be resolved using techniques like chaining or open addressing.

    • Examples of hashmap implementations include Java's HashMap class and Python's dict type.

  • Answered by AI
  • Q4. What is inheritance
  • Ans. 

    Inheritance is a mechanism in object-oriented programming where a new class is created by inheriting properties of an existing class.

    • Inheritance allows code reuse and promotes code organization.

    • The existing class is called the parent or superclass, and the new class is called the child or subclass.

    • The child class inherits all the properties and methods of the parent class and can also add new properties and methods.

    • For...

  • Answered by AI
  • Q5. Call by value and call by reference

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

Skills evaluated in this interview

Milestone Technologies Interview FAQs

How many rounds are there in Milestone Technologies Service Desk Engineer interview?
Milestone Technologies interview process usually has 1 rounds. The most common rounds in the Milestone Technologies interview process are Technical.
What are the top questions asked in Milestone Technologies Service Desk Engineer interview?

Some of the top questions asked at the Milestone Technologies Service Desk Engineer interview -

  1. what do you know about SLA,service desk metric...read more
  2. do you have any idea on windows troubleshoot...read more
  3. what do you know about macb...read more

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Milestone Technologies Service Desk Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
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Milestone Technologies Service Desk Engineer Salary
based on 9 salaries
₹6.5 L/yr - ₹11 L/yr
176% more than the average Service Desk Engineer Salary in India
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Milestone Technologies Service Desk Engineer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

4.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

4.0

Promotions

5.0

Work satisfaction

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