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I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.
To collect money from customers, establish clear payment terms, communicate regularly, offer payment options, and escalate if necessary.
Establish clear payment terms upfront
Communicate regularly with customers about payment status
Offer payment options such as payment plans or online payments
Escalate to legal action or debt collection agencies if necessary
Loan collection is the process of recovering unpaid loans from borrowers.
It involves contacting borrowers to remind them of their outstanding debt
Negotiating payment plans or settlements
Taking legal action if necessary
Ensuring compliance with regulatory requirements
Examples include credit card debt, student loans, and mortgages
Remain calm and professional, try to de-escalate the situation and seek assistance if necessary.
Stay calm and composed
Do not respond with abusive language
Try to understand the customer's frustration
Apologize for any inconvenience caused
Offer a solution or escalate the issue to a supervisor
If the abuse continues, seek assistance from a colleague or supervisor
I would explain the consequences of not repaying the loan and try to negotiate a repayment plan.
Explain the terms and conditions of the loan agreement
Discuss the impact of not repaying the loan on credit score and future borrowing
Offer options for repayment plan or debt settlement
Remain professional and respectful throughout the conversation
I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.
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I applied via Approached by Company and was interviewed before May 2017. There were 6 interview rounds.
I applied via Recruitment Consultant and was interviewed in Oct 2019. There were 3 interview rounds.
I applied via Other and was interviewed in Feb 2018. There were 4 interview rounds.
I was interviewed before May 2016.
I was interviewed in Sep 2016.
Cognizant offers a diverse range of opportunities for growth and development in the IT industry.
Cognizant is a global leader in IT services and consulting.
They have a strong reputation for delivering high-quality solutions to clients.
Cognizant provides a collaborative and inclusive work environment.
They offer extensive training and learning programs to enhance skills.
Cognizant has a strong focus on innovation and digit...
My goal in life is to make a positive impact on others and contribute to the betterment of society.
To work towards improving healthcare access and quality
To advocate for social justice and equality
To continuously learn and grow both personally and professionally
To build meaningful relationships and support others in their journeys
To leave a lasting legacy that inspires future generations
I resolved a disagreement between two team members by facilitating a meeting and encouraging open communication.
Identified the root cause of the disagreement
Scheduled a meeting with both parties to discuss the issue
Encouraged open communication and active listening
Facilitated a compromise that satisfied both parties
I was interviewed before Sep 2016.
based on 8 reviews
Rating in categories
Collections Executive
4
salaries
| ₹1.5 L/yr - ₹2.4 L/yr |
Senior Team Leader
4
salaries
| ₹3.6 L/yr - ₹3.6 L/yr |
Chinese Language Expert
3
salaries
| ₹9.6 L/yr - ₹10.1 L/yr |
TCS
Accenture
Wipro
Cognizant