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Microsloop Information Technology Collections Executive Interview Questions, Process, and Tips
Microsloop Information Technology Collections Executive Interview Experiences
1 interview found
Anonymous
I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. How to collect you money from custmer?
- Ans.
To collect money from customers, establish clear payment terms, communicate regularly, offer payment options, and escalate if necessary.
Establish clear payment terms upfront
Communicate regularly with customers about payment status
Offer payment options such as payment plans or online payments
Escalate to legal action or debt collection agencies if necessary
- Q2. Whats is loan collection
- Ans.
Loan collection is the process of recovering unpaid loans from borrowers.
It involves contacting borrowers to remind them of their outstanding debt
Negotiating payment plans or settlements
Taking legal action if necessary
Ensuring compliance with regulatory requirements
Examples include credit card debt, student loans, and mortgages
- Q3. If custmer abusing you .what are you saying?
- Ans.
Remain calm and professional, try to de-escalate the situation and seek assistance if necessary.
Stay calm and composed
Do not respond with abusive language
Try to understand the customer's frustration
Apologize for any inconvenience caused
Offer a solution or escalate the issue to a supervisor
If the abuse continues, seek assistance from a colleague or supervisor
- Q4. If custmer denied to repay loan .what are you saying?
- Ans.
I would explain the consequences of not repaying the loan and try to negotiate a repayment plan.
Explain the terms and conditions of the loan agreement
Discuss the impact of not repaying the loan on credit score and future borrowing
Offer options for repayment plan or debt settlement
Remain professional and respectful throughout the conversation
Interview Preparation Tips
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Interview questions from similar companies
(2 Questions)
- Q1. What is collection
- Ans.
Collection is the process of recovering unpaid debts from individuals or businesses.
Collection involves contacting debtors to remind them of their outstanding debts
Negotiating payment plans with debtors to settle the debts
Taking legal action against debtors who refuse to pay
Maintaining accurate records of all collection activities
Examples: calling customers for overdue payments, sending reminder letters, hiring a colle
- Q2. Secoure and unsecured
Skills evaluated in this interview
Surojit Bag
Selected
I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.
(11 Questions)
- Q1. About me and my life style
- Q2. Can you do this job
- Q3. Are you doing this job honestly
- Q4. Have you any experience
- Q5. How are you old
- Q6. Can you be a better team leader
- Q7. How many things to you know this job
- Q8. What is your dreaming job
- Q9. Salary expecting
- Q10. Can you have any question for this job
- Q11. Would you want to help from your hr
Interview Preparation Tips
- No one's
- Operations
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction about yourself self?
- Q2. Asked about previous experience and process
(1 Question)
- Q1. Few technical questions about the process
I applied via Job Fair and was interviewed before Nov 2022. There were 3 interview rounds.
(2 Questions)
- Q1. General introduction about advisor
- Q2. Salary expectations
(1 Question)
- Q1. Do you know about techmahindra
- Ans.
Tech Mahindra is a multinational technology company providing IT services and solutions.
Tech Mahindra is headquartered in Pune, India.
It is a part of the Mahindra Group conglomerate.
The company offers services in areas like consulting, digital transformation, and business process outsourcing.
Tech Mahindra has a global presence with offices and delivery centers in multiple countries.
They serve clients across various ind...
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked - about myself, talking on a topic for a minute, they also check how dedicated you are to work.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2021. There were 4 interview rounds.
Reasoning , English, arithmetic
(1 Question)
- Q1. Salary, working shift
(1 Question)
- Q1. Process knowledge of OTC
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Easy interview
Interview Preparation Tips
Selected
I was interviewed before Feb 2023.
(1 Question)
- Q1. Hr discussion for regarding job questions
Simple test as banking Knowledge
(1 Question)
- Q1. Interview takings 1 by 1
Nikhil Joshi
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self Introduction
Versant round. Score more than 60
(2 Questions)
- Q1. Speak on a topic
- Ans.
The Importance of Time Management
Time management is crucial for personal and professional success
Effective time management leads to increased productivity and reduced stress
Prioritizing tasks and setting realistic goals are key components of time management
Tools such as calendars and to-do lists can aid in time management
Procrastination is a common obstacle to effective time management
- Q2. Tell me about customer servie
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after a purchase.
Customer service involves actively listening to customers and addressing their concerns
It is important to be knowledgeable about the product or service being offered
Providing timely and efficient solutions to customer issues is crucial
Building a positive relationship with customers can lead to repeat business a...
Interview Preparation Tips
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