Filter interviews by
I applied via Walk-in and was interviewed in Aug 2020. There was 1 interview round.
Loans are financial agreements where a lender gives money to a borrower with the expectation of repayment with interest.
Loans can be secured or unsecured
Interest rates can be fixed or variable
Common types of loans include personal loans, mortgages, and student loans
Credit score and income are factors that determine loan eligibility
Defaulting on a loan can have serious consequences such as damage to credit score and leg
We will use a combination of communication channels and legal actions to recover loans from customers.
We will first try to communicate with the customer and understand their situation.
We will offer flexible repayment options and negotiate a payment plan.
If the customer fails to make payments, we will take legal actions such as sending legal notices and filing a lawsuit.
We may also hire a debt collection agency to recov...
I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.
To collect money from customers, establish clear payment terms, communicate regularly, offer payment options, and escalate if necessary.
Establish clear payment terms upfront
Communicate regularly with customers about payment status
Offer payment options such as payment plans or online payments
Escalate to legal action or debt collection agencies if necessary
Loan collection is the process of recovering unpaid loans from borrowers.
It involves contacting borrowers to remind them of their outstanding debt
Negotiating payment plans or settlements
Taking legal action if necessary
Ensuring compliance with regulatory requirements
Examples include credit card debt, student loans, and mortgages
Remain calm and professional, try to de-escalate the situation and seek assistance if necessary.
Stay calm and composed
Do not respond with abusive language
Try to understand the customer's frustration
Apologize for any inconvenience caused
Offer a solution or escalate the issue to a supervisor
If the abuse continues, seek assistance from a colleague or supervisor
I would explain the consequences of not repaying the loan and try to negotiate a repayment plan.
Explain the terms and conditions of the loan agreement
Discuss the impact of not repaying the loan on credit score and future borrowing
Offer options for repayment plan or debt settlement
Remain professional and respectful throughout the conversation
I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.
Top trending discussions
I was interviewed in Aug 2024.
I was interviewed in Aug 2024.
Attended the TCS NQT, depending on how many advanced questions and the test cases you pass in coding section, you'll get assigned Ninja (3L) Digital (7L) or prime (9L)
posted on 9 Feb 2025
I have a strong background in customer service, excellent communication skills, and a passion for helping customers.
Extensive experience in customer service roles
Excellent communication skills
Strong problem-solving abilities
Passion for helping customers
Proven track record of resolving customer issues efficiently
I am fluent in English, Hindi, and Spanish. I have knowledge about PhonePe's services and features.
Fluent in English, Hindi, and Spanish
Knowledge about PhonePe's services and features
Experience in customer service roles
I was interviewed in Jan 2025.
A sequence was provided: 4181, 2684, 1597, 987, 610.
first 2 are given and write code for other value calculation using java 8
The second question required writing a reverse of a palindrome using both Java 8 streams. I was able to successfully write both and clear the first round.
Java 17 introduces sealed classes to restrict inheritance and improve code maintainability.
Sealed classes are declared using the 'sealed' keyword followed by the permitted subclasses.
Subclasses of a sealed class must be either final or sealed themselves.
Errors may occur when trying to extend a sealed class with a non-permitted subclass.
Implementation of 'notify me if item is back in stock' feature in an ecommerce application
Create a database table to store user notifications for out-of-stock items
Implement a service to check item availability and send notifications to subscribed users
Provide a user interface for users to subscribe to notifications for specific items
posted on 4 Feb 2025
I was interviewed in Jan 2025.
Yes, open for fixed term hire and working from client location at Gurgaon for 3 days a week.
Open for fixed term hire
Willing to work from client location at Gurgaon for 3 days a week
Implemented automated testing using Selenium WebDriver and JUnit in Agile environment
Implemented automated testing framework using Selenium WebDriver
Utilized JUnit for test case management
Worked in Agile environment to ensure continuous testing and integration
Pilot testing is done by a small group of users before the full release, while beta testing is done by a larger group of users. Automation testing can be used for regression testing, smoke testing, and performance testing.
Pilot testing involves a small group of users testing the functionality in a controlled environment.
Beta testing involves a larger group of users testing the functionality in a real-world environment.
...
Primary key uniquely identifies a record, while unique key allows only one instance of a value in a column. Query to find last id involves using ORDER BY and LIMIT.
Primary key enforces uniqueness and not null constraint on a column
Unique key enforces uniqueness but allows null values
To find row with last id, use ORDER BY id DESC LIMIT 1 in SQL query
Software Testing Life Cycle (STLC) involves planning, designing, executing, and reporting on tests. Defect Life Cycle includes identification, logging, fixing, and retesting defects.
STLC includes requirements analysis, test planning, test design, test execution, and test closure.
Defect Life Cycle involves defect identification, defect logging, defect fixing, defect retesting, and defect closure.
STLC ensures that the so...
303 status code in API means 'See Other'. PUT method is used to update data, while DELETE method is used to remove data. 3 point estimation technique in Agile is used to estimate tasks.
303 status code indicates that the resource can be found at a different URI and should be retrieved from there
PUT method is used to update an existing resource in the API
DELETE method is used to remove a resource from the API
3 point esti...
Links and labels that can be tagged to a bug in Jira
Links: related issues, documents, websites
Labels: priority, severity, type, status
Shell scripting is a way to automate tasks in Unix/Linux systems. Grep is used to search for specific patterns in text files. Href is not a standard Unix command.
Shell scripting automates tasks by writing scripts in a Unix/Linux environment
Grep command is used to search for specific patterns in text files
Example: grep 'search_pattern' file.txt
Href is not a standard Unix command, it may be a typo or a custom script
To resolve conflict with a team member, communication is key. Prioritize understanding, address the issue calmly, find common ground, and work towards a solution together.
Listen to the team member's perspective and concerns
Communicate openly and calmly about the issue
Find common ground and areas of agreement
Work together to find a solution that benefits both parties
Seek input from other team members or a mediator if ne
Open to relocating to Bangalore, working in night shifts, long hours, and 24X7 culture. Goal is to excel in automation testing.
Yes, open to relocating to Bangalore and working from client's office
Yes, open to working in night/rotational shifts
Yes, open to working in long extendable hours or 24X7 culture
Goal is to excel in automation testing
I was interviewed in Aug 2024.
I was interviewed in Jan 2025.
They gave a case study where the candidate had to showcase the audience segmentation, create a brochure design with content and showcase the writing skills based on a product that they gave.
based on 8 reviews
Rating in categories
Collections Executive
4
salaries
| ₹1.5 L/yr - ₹2.4 L/yr |
Senior Team Leader
4
salaries
| ₹3.6 L/yr - ₹3.6 L/yr |
Chinese Language Expert
3
salaries
| ₹9.6 L/yr - ₹10.1 L/yr |
TCS
Accenture
Wipro
Cognizant