Metro Homes Customer Service Executive Interview Questions and Answers for Experienced

Assessment of Jio in Jio Careers App

Q1. About self name Village
Ans. My name is Jyoti I'm live in Aurangabad
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Q2. Any experience banking
Ans. 
Yes
• Worked as a Customer Service Representative at XYZ Bank for 2 years

• Handled various banking inquiries and resolved customer issues

• Assisted customers with account management, transactions, and online banking

• Provided information on banking products and services

• Processed loan applications and credit card requests

• Collaborated with other departments to ensure smooth banking operations
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Q3. 4 years experience
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Q1. Aap ke family main kon hai
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Q2. Main or mere husband
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Q3. Are you interested
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Q4. Yes I'm interested
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Q1. Tell me about yourself
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Q1. How comfortable with rotational shifts
Ans. 
I am comfortable with rotational shifts.
• I have previous experience working in rotational shifts and have adapted well to the changing schedules.

• I understand the importance of being flexible and available to assist customers at different times of the day.

• I am willing to adjust my personal schedule to accommodate rotational shifts.

• I have excellent time management skills and can efficiently plan my day around different sh...read more
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Q2. Who you handle work stress
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Q1. Tell me about your self
Ans. 
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to handle high-pressure situations and difficult customers

• Proven track record of meeting and exceeding customer satisfaction goals
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Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mix of cement sand and aggregate nd water
Ans. 
Mortor is a binding agent which is generally by mixing cementing or binding material (cement nd aggregate) concrete is a composite material camposed of fine nd coarse aggregate bonded together with cement paste nd that hardens.initial setting of cement is 30minutes
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Q2. Setting time of concrete Half an hour
Ans. 
Half an hour is not a sufficient time for setting concrete.
• The setting time of concrete depends on various factors such as temperature, humidity, and type of cement used.

• Generally, it takes around 24-48 hours for concrete to set and 28 days to fully cure.

• Using additives or accelerators can reduce the setting time of concrete.

• Concrete that sets too quickly can result in weaker and less durable structures.

• Proper curing i...read more
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