Maruti Suzuki Senior Service Advisor Interview Questions and Answers

Q1. What is role of service advisor
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Q2. What is the difference between client and customer
Ans. 
A client is someone who receives professional services, while a customer is someone who purchases goods or services.
• Clients typically have an ongoing relationship with the service provider, while customers may have one-time transactions

• Clients often seek advice or expertise from the service provider, while customers focus on the product or service being offered

• Examples: A lawyer's client seeks legal advice regularly, w...read more
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Q1. What is your salary expected
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Q2. Tell me about your previous company working experience
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About the vehicle amd how to handle customer services

How to handling customer complain about her vehicle

Q1. Anything question
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Q1. Anything questions For related machanical
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Q2. I have experiences in 2 years
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Q1. What Is company
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Q2. What Are You doing
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Q3. How to make company grow up
Ans. 
To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.
• Improve customer satisfaction through excellent service and communication

• Invest in employee training and development to increase productivity and morale

• Encourage innovation and adapt to market trends to stay competitive

• Form strategic partnerships to expand reach and offerings
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Q1. Types of engines.???
Ans. 
Types of engines include internal combustion engines, electric motors, and steam engines.
• Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.

• Electric motors are used in electric vehicles and hybrid vehicles.

• Steam engines were commonly used in trains and boats in the past.
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Q1. Subject questions related mechanical engineering
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Q2. Self introduction what is mechanism Types
Ans. 
Mechanism refers to the process or system by which something operates or functions.
• Mechanism can refer to the inner workings of a machine or device, such as the mechanism of a clock or the mechanism of a car engine.

• It can also refer to the process by which something happens, such as the mechanism of action of a medication or the mechanism of evolution.

• Understanding the mechanism behind something can help in troubleshoo...read more
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Q1. About automobile related questions asked
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You have to prepare a case study of your profession in very well mannered

Group discussion is as much as important bcoz you don't who will be selected and it also helps you to create network