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Mahindra & Mahindra Senior Service Advisor Interview Questions and Answers

Updated 13 Nov 2022

Mahindra & Mahindra Senior Service Advisor Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Mechanical department
  • Q2. From Mechanical questions put up from Mahindra vehicle
  • Q3. Automobile engineering

Interview Preparation Tips

Topics to prepare for Mahindra & Mahindra Senior Service Advisor interview:
  • Mechanical Maintenance
Interview preparation tips for other job seekers - Proper supervision of your employees & working slaf

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is tyre rotation
  • Ans. 

    Tyre rotation is the practice of moving the tyres of a vehicle from one position to another to ensure even wear and extend their lifespan.

    • Tyre rotation involves changing the position of each tyre on a vehicle.

    • It is typically done by moving the front tyres to the rear and vice versa, or by crossing the tyres diagonally.

    • The purpose of tyre rotation is to promote even wear on all tyres, as different positions on a vehicle...

  • Answered by AI
  • Q2. When timing chain will be done
  • Ans. 

    The timing chain should be replaced every 100,000 to 150,000 miles or as recommended by the manufacturer.

    • Timing chain replacement is necessary to prevent engine damage and maintain proper engine performance.

    • The specific timing chain replacement interval may vary depending on the make and model of the vehicle.

    • It is important to follow the manufacturer's recommendations for timing chain replacement to avoid costly repair...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What are the responsibilities of a service advisor?
  • Q2. How do you promote businesses?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

About the vehicle amd how to handle customer services

Round 2 - Coding Test 

How to handling customer complain about her vehicle

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Bodyshop Advisor interview:
  • Customer Service Management
  • Basic knowledge
Interview preparation tips for other job seekers - The solution to vehicle problem depend on the specific issue but common solution include regular maintenance repair and replacements regular maintenance can prevent many problem such as oil change tire rotation and brake inspection repair be necessary for issues such as engin problem transmission issues or electrical malfunction replacement may be needed for parts that wear out over time such batteries tires or brake pads.

Service Advisor Interview Questions & Answers

Honda user image Mahesh Sattiwada

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. What Is company
  • Q2. What Are You doing
  • Q3. How to make company grow up
  • Ans. 

    To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.

    • Improve customer satisfaction through excellent service and communication

    • Invest in employee training and development to increase productivity and morale

    • Encourage innovation and adapt to market trends to stay competitive

    • Form strategic partnerships to expand reach and offerings

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is the salvage depreciation of metal in zero depriciation
  • Ans. 

    Salvage depreciation of metal in zero depreciation refers to the value of metal parts that are not subject to depreciation in an insurance claim.

    • In zero depreciation insurance, the insurer covers the full cost of repairing or replacing metal parts without factoring in depreciation.

    • Salvage depreciation refers to the value of the metal parts that can be salvaged or reused after an accident.

    • For example, if a car's metal b...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. What is the name of breakdown service
  • Ans. 

    The name of the breakdown service is AA (Automobile Association).

    • One of the most well-known breakdown services in the UK

    • Provides roadside assistance and recovery services for vehicles

    • Offers membership options for individuals and businesses

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. What is your working experience
Round 5 - HR 

(1 Question)

  • Q1. What is your qualification
Round 6 - One-on-one 

(2 Questions)

  • Q1. Where do you live
  • Q2. What is your ambition

Interview Preparation Tips

Interview preparation tips for other job seekers - Bodyshop advisor
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Types of engines.???
  • Ans. 

    Types of engines include internal combustion engines, electric motors, and steam engines.

    • Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.

    • Electric motors are used in electric vehicles and hybrid vehicles.

    • Steam engines were commonly used in trains and boats in the past.

  • Answered by AI

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About automobile related questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Plase don't study about interview.. You must knowledge about your experience

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Knowledge about automobile two wheels
  • Q2. What u know about 2wheels vehicle?
  • Ans. 

    2-wheeled vehicles are motorized vehicles with two wheels, such as motorcycles and scooters.

    • 2-wheeled vehicles are popular modes of transportation in many countries

    • They are typically powered by gasoline engines, but electric models are becoming more common

    • They require a special license to operate

    • Common brands include Honda, Yamaha, and Harley-Davidson

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple to join and learning some knowledge about vehicle
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is tyre rotation
  • Ans. 

    Tyre rotation is the practice of moving the tyres of a vehicle from one position to another to ensure even wear and extend their lifespan.

    • Tyre rotation involves changing the position of each tyre on a vehicle.

    • It is typically done by moving the front tyres to the rear and vice versa, or by crossing the tyres diagonally.

    • The purpose of tyre rotation is to promote even wear on all tyres, as different positions on a vehicle...

  • Answered by AI
  • Q2. When timing chain will be done
  • Ans. 

    The timing chain should be replaced every 100,000 to 150,000 miles or as recommended by the manufacturer.

    • Timing chain replacement is necessary to prevent engine damage and maintain proper engine performance.

    • The specific timing chain replacement interval may vary depending on the make and model of the vehicle.

    • It is important to follow the manufacturer's recommendations for timing chain replacement to avoid costly repair...

  • Answered by AI

Mahindra & Mahindra Interview FAQs

How many rounds are there in Mahindra & Mahindra Senior Service Advisor interview?
Mahindra & Mahindra interview process usually has 2 rounds. The most common rounds in the Mahindra & Mahindra interview process are Resume Shortlist and Technical.
What are the top questions asked in Mahindra & Mahindra Senior Service Advisor interview?

Some of the top questions asked at the Mahindra & Mahindra Senior Service Advisor interview -

  1. From Mechanical questions put up from Mahindra vehi...read more
  2. Automobile engineer...read more
  3. Mechanical departm...read more

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Mahindra & Mahindra Senior Service Advisor Salary
based on 6 salaries
₹2 L/yr - ₹3.5 L/yr
23% less than the average Senior Service Advisor Salary in India
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