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Mark's

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4.2

based on 150 Reviews

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Mark's Customer Service Assistant Interview Questions and Answers

Updated 14 Mar 2022

Mark's Customer Service Assistant Interview Experiences

1 interview found

Customer Service Assistant Interview Questions & Answers

user image Rahul dolas

posted on 14 Mar 2022

I applied via Referral

Round 1 - One-on-one 

(1 Question)

  • Q1. Sell me the pen. And previous company number and some retail parameters.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk more. Show selling skills while interview.

Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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Customer Support Executive Interview Questions & Answers

ACT Fibernet user image Anonymous

posted on 6 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Past experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and clear

Customer Care Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 16 Sep 2020

I applied via Referral and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were only related to QUALIFICATION, experience, can you do sales, knowledge about telecom.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a third party job, Vodafone do not hire onroll employees unless its for the head managers like store manager and above. Very bad behaviour, overtime with dictatorship kind of behaviour. No respect unless you bootlick.
I have joined just because I need money

Customer Service Representative Interview Questions & Answers

AT&T user image Anonymous

posted on 1 Nov 2022

I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Some grammmr and vocabulary test
    • Add your answer
Round 3 - interview 

(2 Questions)

  • Q1. How would you handle angry customer?
  • Ans. 

    I would listen to their concerns, empathize with their situation, apologize for any inconvenience caused, and offer a solution to their problem.

    • Remain calm and professional

    • Listen actively to the customer's complaint

    • Empathize with their situation and apologize for any inconvenience caused

    • Offer a solution to their problem, and if necessary, escalate the issue to a supervisor

    • Follow up with the customer to ensure their iss

    • Answered by AI
    Add your answer
  • Q2. Why do you want to work here?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - easy interview, they are just looking for your english language skills

Customer Support Associate Interview Questions & Answers

BT Group user image Anonymous

posted on 8 Sep 2017

I appeared for an interview in Aug 2017.

Interview Preparation Tips

College Name: Thapar University, Patiala

Customer Service Executive Interview Questions & Answers

Tata Communications Transformation Services user image Anonymous

posted on 29 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. IP, IPVPN, Routers, Switches, Mobile Network, Fiber Optic cable, Maintenance and Configurations of Network
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be Well Dressed
2. Spoken English is very important
3. Study deeply about OSI Layers(Very important)

You are good to go ?

Customer Service Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 31 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro,read paragraph an converte into Hindi,what is customer service,what is sale
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read this all and be confident

Customer Service Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 30 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell m about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Negotiation required and we aware they take third party role

Customer Support Associate Interview Questions & Answers

BT Group user image Anonymous

posted on 9 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About your work experience
    • Add your answer
  • Q2. About your skills
    • Add your answer

Customer Support Associate Interview Questions & Answers

BT Group user image Anonymous

posted on 8 Sep 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself.... The worst question
    • Add your answer
Round 3 - Aptitude Test 

Voice and accent round

Round 4 - One-on-one 

(2 Questions)

  • Q1. With operations manager
  • Ans. Introduce yourself and dont let the manager know about your achievements because here they drill you how will you do it by putting hypothetical situation rather than listening to your story.
    • Answered by chirag12
    Add your answer
  • Q2. Introduction of yourself
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion and accepting the job
  • Ans. Always ask for better hike because they don't give proper hike
    • Answered by chirag12
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its useless they don't consider your rich experience of two to three years as quality analyst on paper, they will mostly force you to start again as an associate rather than examining properly. They will just say do you want the job or not. They will only consider you if you have experience of more than 9 years for higher role
More about working at Mark's

Mark's Interview FAQs

How many rounds are there in Mark's Customer Service Assistant interview?
Mark's interview process usually has 1 rounds. The most common rounds in the Mark's interview process are One-on-one Round.

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Mark's Customer Service Assistant Reviews and Ratings

based on 4 reviews

3.9/5

Rating in categories

4.1

Skill development

3.9

Work-life balance

3.9

Salary

4.1

Job security

2.7

Company culture

2.6

Promotions

3.9

Work satisfaction

Explore 4 Reviews and Ratings
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