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I convey confidence, knowledge, and empathy to build trust with the customer.
Listen actively to understand the customer's needs and concerns.
Communicate clearly and effectively to address any questions or objections.
Show empathy and understanding to build rapport and trust.
Demonstrate product knowledge and expertise to instill confidence in the customer.
Use persuasive language and techniques to highlight the benefits o...
Communication test and KPI test
Customer services involve providing assistance and support to customers before, during, and after a purchase.
Customer services include addressing customer inquiries, resolving complaints, and providing product information.
Effective customer service involves active listening, empathy, and problem-solving skills.
Examples of customer service roles include call center representatives, help desk support, and customer servic
I applied via Approached by Company and was interviewed in Jun 2023. There were 4 interview rounds.
I have over 10 years of experience in management roles, leading teams to success and achieving department goals.
Managed teams in various industries including retail, technology, and healthcare
Implemented strategies to improve efficiency and productivity
Successfully handled challenging situations and conflicts within teams
Led projects from inception to completion, ensuring deadlines were met
Trained and mentored team mem
Action plans for Case study material
Case study was how to increase the sales of the Store
Group Discussion was about customer interactions
A probable situation was given with regards to leadership and team handling.
Mark's interview questions for popular designations
I appeared for an interview before Mar 2024, where I was asked the following questions.
I applied via Naukri.com and was interviewed before Oct 2023. There were 2 interview rounds.
CICD and process of Agile
Python technical questions.
I applied via Referral
I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.
I applied via Campus Placement and was interviewed before Jun 2021. There were 4 interview rounds.
Amcat aptitude tests
Gd on online/offline shopping
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Interview experience
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