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Mark's Back Office Executive Interview Questions and Answers
Mark's Back Office Executive Interview Experiences
1 interview found
Communication test and KPI test
(2 Questions)
- Q1. Why you want to join M&S?
- Q2. What do you know About M&S?
(1 Question)
- Q1. What do you know about customer services?
- Ans.
Customer services involve providing assistance and support to customers before, during, and after a purchase.
Customer services include addressing customer inquiries, resolving complaints, and providing product information.
Effective customer service involves active listening, empathy, and problem-solving skills.
Examples of customer service roles include call center representatives, help desk support, and customer servic
Interview Preparation Tips
Interview questions from similar companies
I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Previous experience, roles and duties of work
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How do you sale nokia phone to that customer who wants another company
- Ans.
To sell a Nokia phone to a customer who wants another company, highlight Nokia's unique features, benefits, and value proposition.
Emphasize Nokia's superior build quality and durability
Highlight Nokia's long-lasting battery life and reliable performance
Showcase Nokia's user-friendly interface and intuitive features
Demonstrate Nokia's exceptional camera capabilities and imaging technology
Offer competitive pricing and at
Interview Preparation Tips
Just be confident no matter you have experience or not. Tell them that you are greatful to take this opportunity amd make them proud for their decision to keep you in their compan
I applied via Naukri.com
(1 Question)
- Q1. Previous experience
(1 Question)
- Q1. Why you want to join in sales
- Ans.
I am passionate about building relationships, meeting new people, and achieving targets in a dynamic and competitive environment.
Enjoy interacting with people and building relationships
Excited about meeting new challenges and targets
Thrives in a dynamic and competitive environment
Have a natural flair for persuasion and negotiation
Seeking opportunities for growth and advancement in sales
Back Office Executive Interview Questions & Answers
Tata Communications
Anonymous
posted on 4 Jul 2021
I applied via AmbitionBox and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. Tell me about your self
- Ans. Hello,my name is Priyanka pingale and I am 26 year old.I have 3 years work experience bpo industry.
- Q2. When were you most satisfied in your job
- Ans. I was very satisfied in my last job,because I worked directly with the customer and their problems;that is the most important part of the job for me
- Q3. What can you do for us that other candidates can't
- Q4. I have a unique combination of communication skill,and ability to build a strong customer relationship.this allows to me to use my knowledge and break down information to be more user friendly.
- Q5. What are your goals
- Q6. My immediate goal is to get a job in a growth oriented company.my long term goal will depend on where the company goes.I hope to eventually grow into a position of resposibility.
- Q7. Why should we hire you
- Q8. By summarizing my experience working with 3 years of experience to build customers and proven record of saving customer relations.I could make a big difference in your company.I am great addition to your t...
Selected
I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Qualification and Sales skills
- Q2. Salary offer and Target performance
(1 Question)
- Q1. Formalaties done by me and selected
Interview Preparation Tips
Anant Alti
(1 Question)
- Q1. Where did you work before?
- Ans.
I worked at XYZ Company as a Sales Manager for 5 years.
Worked at XYZ Company as a Sales Manager
Managed a team of 10 sales representatives
Achieved 150% of sales target in the last quarter
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There were 2 interview rounds.
About my experience sales type questions
(2 Questions)
- Q1. Salary discuss about previous
- Q2. Nothing one
Interview Preparation Tips
I applied via Referral
Interview Questionnaire
4 Questions
- Q1. How much have you studied?
- Q2. What is your family background?
- Q3. What is your Work Experience?
- Q4. What is Your Work?
I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is sales Difference between sale and advertising
- Ans.
Sales is the process of selling products or services to customers in exchange for money or other valuable consideration.
Sales involves direct interaction with customers to persuade them to purchase a product or service
Advertising is a form of marketing that aims to promote a product or service to a large audience through various media channels
Sales is focused on closing deals and generating revenue, while advertising i...
- Q2. What is the difference between prepaid and postpaid
- Ans.
Prepaid refers to paying in advance for a service, while postpaid refers to paying after the service has been used.
Prepaid plans require payment before using the service, while postpaid plans require payment after using the service.
Prepaid plans are typically used for mobile phones, where users pay for a certain amount of data or minutes in advance, while postpaid plans are used for utilities like electricity or water,...
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