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Mahindra Integrated Business Solutions Calling Agent Interview Questions and Answers

Updated 16 Mar 2024

Mahindra Integrated Business Solutions Calling Agent Interview Experiences

1 interview found

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 16 Mar 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Typing Test 

(1 Question)

  • Q1. My self About Past experience What do you expect from this company
Round 2 - HR 

(1 Question)

  • Q1. About self Past experience Why are you changing field

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is the type of Denials and further denial charge
  • Q2. What is the modifier and cpt procedure codes
  • Q3. What is meant by claim form and explain
  • Q4. What is the two type of modifiers
  • Q5. What is meant by recoupment

Interview Preparation Tips

Interview preparation tips for other job seekers - Get a knowledge of Denials and further information regarding medical billing
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Group Discussion 

General topic about society

Round 3 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Situational question

Interview Preparation Tips

Interview preparation tips for other job seekers - Please save your mental health and physical health. Please Don't join here.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your experience what is your language total expense language for tell the speak language and what is your salary what is your expected salary
  • Ans. 

    I have 5 years of experience in a call center, fluent in English and Spanish. My expected salary is $40,000.

    • 5 years of call center experience

    • Fluent in English and Spanish

    • Expected salary is $40,000

  • Answered by AI
  • Q2. What is salary what is explains
  • Ans. 

    Salary is the amount of money a company pays to an employee in exchange for work performed.

    • Salary is typically paid on a regular basis, such as monthly or bi-weekly.

    • It can be fixed or variable depending on factors like performance, experience, and market rates.

    • Benefits such as health insurance, retirement plans, and bonuses may also be included in the overall salary package.

  • Answered by AI
  • Q3. What is your salary what is your expense tell me total expense
  • Q4. What is your education
  • Q5. Tell me your last working company name

Interview Preparation Tips

Interview preparation tips for other job seekers - Companies not good and am is not good and TL and teamwork and team management is not good

Senior AR Caller Interview Questions & Answers

MiraMed Ajuba user image Enter Wide Angle (Mohammed Naveeth)

posted on 8 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous Company and Total Years of experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Denial Questions like what is Non covered charges?
  • Q2. Inconsistent PX and DX code

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and communicate clearly you will surely clear the interview
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Jobs India and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Your profile and experiences.
  • Q2. Help the through your profile and experiences.
  • Q3. Your job roles and responsibilities.
  • Q4. Clearly explain your previous job roles and responsibilities.
  • Q5. Your strength and capabilities.
  • Q6. Let the HR know your strength and capabilities, skill.
Round 3 - One-on-one 

(2 Questions)

  • Q1. About previous job roles & responsibility and contribution towards the organization
  • Q2. Explain your job roles and responsibility, and share your work experiance, your success rate and contribution towards the organization and process worked for.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be normal, be you, give straightforward answers and dont run arround the bush, it's that easy and you can crack the interviews ☺👍 #allthebest
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction about yourself
Round 3 - Aptitude Test 

Online test related to English speaking, Reading, Listening and Storytelling.

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is what look for while the interview is going on.

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions related to Denial management
Round 3 - HR 

(1 Question)

  • Q1. No specific questions as such, asked about night shifts acceptance and some general insights about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck, Be confident. Confidence is the key to land in a job. You can convince the person who's hiring you only when you show confidence in yourself.

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

It's just general knowledge and little math's

Interview Preparation Tips

Interview preparation tips for other job seekers - Ppl need to have good English and rest is just easy.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was a basic aptitude you can easily pass that.

Round 2 - HR 

(2 Questions)

  • Q1. They just test your communication skills.
  • Q2. Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 365 working days as bond period.And your first 5 months is excluded in bond that means they didnt calculate first five months in bond.They collect your originals.if you are okey with bond rnd is good with their friendly working environment.

Mahindra Integrated Business Solutions Interview FAQs

How many rounds are there in Mahindra Integrated Business Solutions Calling Agent interview?
Mahindra Integrated Business Solutions interview process usually has 2 rounds. The most common rounds in the Mahindra Integrated Business Solutions interview process are Typing Test and HR.

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Mahindra Integrated Business Solutions Calling Agent Salary
based on 6 salaries
₹1.2 L/yr - ₹2.4 L/yr
12% less than the average Calling Agent Salary in India
View more details

Mahindra Integrated Business Solutions Calling Agent Reviews and Ratings

based on 3 reviews

1.9/5

Rating in categories

1.9

Skill development

1.9

Work-Life balance

1.9

Salary & Benefits

1.9

Job Security

1.9

Company culture

1.9

Promotions/Appraisal

1.9

Work Satisfaction

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