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Product knowledge refers to understanding the features, benefits, and applications of a product to effectively meet customer needs.
Understanding product features: Knowing specifications, materials, and functionalities, e.g., a smartphone's camera capabilities.
Identifying benefits: Explaining how a product solves problems, e.g., a vacuum cleaner's efficiency in saving time.
Knowing the target audience: Understanding...
LB typically refers to 'pound' in weight measurement, but can also mean 'liter box' in packaging contexts.
LB stands for 'pound', a unit of weight commonly used in the United States.
In packaging, LB can refer to 'liter box', indicating a specific volume for liquids.
In a production context, understanding LB is crucial for inventory management and shipping.
Example: A product might weigh 5 LB, which affects shipping c...
SMDE stands for Standardized Manufacturing Data Exchange, facilitating data sharing in production environments.
SMDE improves communication between different manufacturing systems.
It allows for standardized data formats, reducing errors in data interpretation.
For example, SMDE can streamline the exchange of inventory data between suppliers and manufacturers.
It enhances collaboration across supply chains by providin...
Manpower management involves effectively utilizing human resources to optimize productivity and achieve organizational goals.
Assess workforce needs: Determine the number of employees required for specific tasks, e.g., a factory may need more workers during peak production.
Recruitment and training: Hire skilled workers and provide training to enhance their capabilities, such as onboarding new employees in safety pr...
Product knowledge is crucial for sales success, enabling effective communication, trust-building, and tailored solutions for customers.
Enhances credibility: A sales executive with in-depth product knowledge can answer customer queries confidently, building trust.
Facilitates effective communication: Understanding product features allows for clear explanations and addressing customer needs directly.
Enables tailored ...
To anticipate package delivery, track updates, use notifications, and check estimated delivery times.
Utilize tracking numbers provided by the shipping company to monitor the package's journey.
Sign up for delivery notifications via email or SMS for real-time updates.
Check the estimated delivery date on the retailer's website or app.
Consider the shipping method chosen; express shipping usually results in faster deli...
The working process involves systematic steps to ensure efficient store operations, from inventory management to customer service.
Inventory Management: Regularly check stock levels and reorder items to maintain optimal inventory, ensuring popular products are always available.
Customer Service: Engage with customers to understand their needs and provide assistance, enhancing their shopping experience and fostering ...
Both primary and secondary are important; their significance varies based on context and objectives in distribution sales.
Primary distribution focuses on direct sales to customers, ensuring immediate revenue.
Secondary distribution involves wholesalers and retailers, expanding market reach.
Example: A primary strategy might involve direct sales to hospitals, while secondary could target pharmacies.
In some cases, pri...
Refrigerant is a substance used in cooling systems to absorb and release heat, enabling refrigeration and air conditioning processes.
Refrigerants can be gases or liquids at room temperature.
Common refrigerants include R-22, R-410A, and R-134A.
They work by evaporating and condensing in the refrigeration cycle.
Refrigerants must have low boiling points to efficiently absorb heat.
Environmental regulations have led to ...
Operator refers to a person or system that controls machinery or equipment, ensuring proper functioning and maintenance.
Operators are responsible for starting, stopping, and monitoring equipment.
They perform routine maintenance checks to ensure optimal performance.
For example, an HVAC operator checks refrigerant levels and system pressures.
Operators must understand safety protocols to prevent accidents.
They often ...
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
I am passionate about starting my career in this field and believe this entry job will provide me with valuable experience and opportunities for growth.
Opportunity to learn and gain hands-on experience
Chance to develop skills and knowledge in the industry
Potential for growth and advancement within the company
The name of the job is Trainee.
Trainees are individuals who are learning and gaining practical experience in a specific field or industry.
They are typically supervised by experienced professionals and undergo training programs to develop their skills.
Examples of trainee positions include management trainee, sales trainee, and engineering trainee.
BA stands for Bachelor of Arts.
BA stands for Bachelor of Arts.
It is an undergraduate academic degree awarded for a course or program in the arts and humanities.
Example: BA in English Literature, BA in History
The name of our country is United States of America.
Officially known as United States of America
Commonly referred to as USA
Consists of 50 states
posted on 5 Dec 2024
I applied via Company Website
I appeared for an interview in Dec 2024, where I was asked the following questions.
ISD (Internal Service Delivery) focuses on internal services, while Cross Charge involves billing between departments for services rendered.
ISD is used for internal service management within an organization.
Cross charge refers to the allocation of costs between different departments.
Example of ISD: IT department providing support to HR without direct billing.
Example of Cross charge: Marketing department charging the Sa...
I appeared for an interview in Oct 2024, where I was asked the following questions.
I have extensive experience in machine maintenance, troubleshooting, and resolving electrical issues effectively.
Performed regular preventative maintenance on CNC machines, ensuring optimal performance and reducing downtime.
Troubleshot electrical faults in conveyor systems, identifying issues such as faulty sensors and wiring problems.
Resolved machine breakdowns by quickly diagnosing the root cause and implementing eff...
I applied via Referral and was interviewed in Apr 2024. There were 4 interview rounds.
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
Comfortable speaking both English and Hindi
Yes, I am comfortable speaking both English and Hindi
I am fluent in both languages and can effectively communicate in either
I have experience providing customer support in both English and Hindi
Write Eassy on some Topic like Election, favourite sports , memorable day
I am a dedicated and experienced Customer Support Executive with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer support roles
I am skilled in handling customer inquiries, resolving complaints, and providing product information
I am proficient in using CRM systems and have a strong attention to detail
I have received multiple awards for my outstanding customer service ski...
In my previous company, I was responsible for providing customer support through various channels and resolving customer queries and issues.
Handled customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely and professional manner
Provided product information and assistance to customers
Escalated complex issues to the appropriate department for resolution
Maintained accurate records o...
Inbound calling is receiving calls from customers, while outbound calling is making calls to customers.
Inbound calling involves answering customer inquiries and providing support
Outbound calling involves making sales calls or follow-up calls to customers
Examples: Inbound calling - customer service hotline, Outbound calling - telemarketing
BPO stands for Business Process Outsourcing, where a company contracts out various business operations to a third-party service provider.
BPO involves contracting out specific business processes such as customer support, technical support, data entry, and more.
Companies often outsource these processes to specialized BPO firms to reduce costs and focus on core business activities.
BPO services can be onshore, nearshore, o...
Strength: Excellent communication skills, Weakness: Overthinking
Strength: Ability to effectively communicate with customers and colleagues
Strength: Strong problem-solving skills
Weakness: Tendency to overthink situations and decisions
Weakness: Struggle with delegating tasks to others
I appeared for an interview in May 2025, where I was asked the following questions.
HR professionals need strong communication, empathy, strategic thinking, and adaptability to effectively manage workforce dynamics.
Strong Communication: Ability to convey policies clearly; for example, conducting training sessions.
Empathy: Understanding employee concerns; for instance, providing support during personal crises.
Strategic Thinking: Aligning HR goals with business objectives; like developing talent acquisi...
HIRS stands for Human Resource Information System, a software solution for managing HR data and processes.
Centralizes employee data for easy access and management.
Facilitates recruitment processes, such as applicant tracking.
Streamlines payroll and benefits administration.
Enhances compliance with labor laws and regulations.
Examples include systems like Workday, SAP SuccessFactors, and ADP.
I appeared for an interview in May 2025, where I was asked the following questions.
I possess strong analytical skills, attention to detail, and a passion for quality assurance, making me an ideal candidate for this role.
Extensive experience in manual and automated testing, having worked with tools like Selenium and JUnit.
Strong understanding of software development life cycle (SDLC) and testing methodologies, ensuring thorough test coverage.
Proven ability to identify and document defects, with a trac...
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The duration of LG Electronics interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 227 interview experiences
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Rating in categories
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388
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Deputy Manager
337
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Senior Engineer
321
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Sales Executive
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| ₹1.4 L/yr - ₹6 L/yr |
Team Lead
228
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| ₹1.7 L/yr - ₹6.4 L/yr |
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