Kyndryl Interview Questions, Process, and Tips

AI and its value to society

Q1. Ask as per technical expertise
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Q1. Management is also very technical. 2nd round was also technical
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Q1. Process related
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Q2. Project explaination
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Q1. What is incident management?
Ans. 
Incident management is the process of identifying, analyzing, and resolving incidents to minimize their impact on business operations.
• Incident management involves documenting incidents, categorizing them based on severity and impact, and prioritizing them for resolution.

• It also includes investigating the root cause of incidents to prevent future occurrences.

• Examples of incidents in a Websphere environment could include...read more
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Q2. How do you start trouble-shooting any production environment?
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To troubleshoot a production environment, start by identifying the issue, gathering relevant information, analyzing logs and configurations, testing potential solutions, and implementing fixes.
• Identify the issue by gathering information from users, monitoring tools, and system alerts.

• Analyze logs and configurations to pinpoint the root cause of the problem.

• Test potential solutions in a controlled environment before imp...read more
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Q3. What are the banking standards do you follow currently?
Ans. 
We follow banking standards such as PCI DSS, ISO 27001, and NIST.
• PCI DSS (Payment Card Industry Data Security Standard) for handling credit card information securely

• ISO 27001 for information security management

• NIST (National Institute of Standards and Technology) for cybersecurity guidelines
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Q4. What security measures did you take before rolling out an application in the production environment?
Ans. 
Before rolling out an application in the production environment, security measures taken include thorough testing, access control, encryption, and monitoring.
• Conducting thorough security testing to identify and address vulnerabilities

• Implementing access control measures to restrict unauthorized access to the application

• Utilizing encryption to protect sensitive data in transit and at rest

• Setting up monitoring tools to d...read more
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Q1. Share UI script knowledge
Ans. 
UI script knowledge involves understanding and implementing scripts for user interface interactions.
• Understanding of JavaScript and its libraries/frameworks like React, Angular, or Vue

• Experience with front-end technologies such as HTML, CSS, and AJAX

• Ability to create interactive and responsive user interfaces

• Knowledge of UI testing tools like Selenium or Cypress
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Q2. Shared the knowledge
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Q1. Share the UI Policies knowledge
Ans. 
UI Policies are used in ServiceNow to dynamically change the behavior of forms and fields based on conditions.
• UI Policies are used to set mandatory fields, read-only fields, and visibility conditions on forms.

• They are created using conditions and actions in the ServiceNow platform.

• For example, a UI Policy can be used to make a field mandatory when a certain condition is met.
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Q2. Shared the UI policy knowledge
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Q1. Technical and hr round
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Q2. Yes we discussed about technical
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Q1. Salary was discussed with me
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