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Kyndryl Desktop Support Engineer L1 Interview Questions and Answers

Updated 21 Jun 2022

Kyndryl Desktop Support Engineer L1 Interview Experiences

1 interview found

Desktop Support Engineer L1 Interview Questions & Answers

user image Anonymous

posted on 21 Jun 2022

I applied via Company Website and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How many layers in OSI and troubleshootings
  • Ans. 

    OSI model has 7 layers. Troubleshooting involves identifying and resolving issues at each layer.

    • OSI model has 7 layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Troubleshooting involves identifying and resolving issues at each layer.

    • For example, if there is a connectivity issue, it could be at the Physical layer (cable issue), Network layer (routing issue), or Transport layer (fir...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have apply any job then you can prepare perfectly on that job role

Skills evaluated in this interview

What people are saying about Kyndryl

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a strategic sourcing and procurement
2w
Low Ball Offer
How do you react to a situation where you gave 3 rounds of interview with various Hiring managers and 3 rounds with HR and team and at the end they offer you a low Ball Offer which is not as per the job role or industry standards. How to deal with that frustration and emotional pain after knowing this. I politely told them what is not as per my expertise and not as per industry standards. They said this is our budget. I had told my expectations when the hiring manager asked about it and now all this drama. The current company doesn't value any performing employee. My current company manager applied for promotion twice and both times it got rejected and they told fund issues but at the same time all top management people are getting promoted. Hypocrisy. What to do. Please suggest what I can do to get a decent salary with 6+ years of experience in Procurement and Strategic Sourcing. The current package is 9lpa gross salary in Global Strategic Sourcing. I'm doing 3 people work right now.
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Interview questions from similar companies

IT Engineer Interview Questions & Answers

DXC Technology user image Mr Peja

posted on 26 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me a little bit about yourself
  • Ans. 

    I am an experienced IT Engineer with a strong background in network administration and troubleshooting.

    • Experienced IT Engineer

    • Strong background in network administration

    • Skilled in troubleshooting

    • Proficient in various operating systems and software

    • Familiar with cybersecurity practices

    • Excellent problem-solving and communication skills

    • Answered by AI
    Add your answer
  • Q2. Tell about your strength and weakness
  • Ans. 

    My strength is problem-solving and my weakness is time management.

    • Strength: I have a strong ability to analyze complex problems and find effective solutions.

    • Strength: I am skilled in troubleshooting and resolving technical issues.

    • Weakness: I sometimes struggle with managing my time efficiently and prioritizing tasks.

    • Weakness: I am working on improving my time management skills by using productivity tools and setting cl...

    • Answered by AI
    Add your answer
  • Q3. Why you make transition into IT
  • Ans. 

    I transitioned into IT because of my passion for technology and problem-solving.

    • Passion for technology and problem-solving

    • Opportunity for growth and advancement

    • Interest in staying up-to-date with the latest advancements

    • Ability to contribute to the development of innovative solutions

    • Examples: Enjoying troubleshooting computer issues, building websites as a hobby

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself and answer with confidence. Most of the time they only want to see how you tackle certain problem and solve it.

Desktop Support Engineer Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 4 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting steps for APIPA
  • Ans. 

    APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.

    • Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

    • Verify if the computer is unable to obtain an IP address from a DHCP server

    • Ensure that the network cable is properly connected and the DHCP server is funct...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Desktop Support Engineer Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 21 Sep 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Health management information system

Round 3 - Group Discussion 

Information details

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm glad to share my details of how o work with a company desktop support Associate like as a part of hp in medd health management information system.

Desktop Support Engineer Interview Questions & Answers

DXC Technology user image Anonymous

posted on 22 Aug 2021

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. R you ready to work in under pressure
    • Add your answer
  • Q2. What is your strength and weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Were you go on interview first greeting to HR it's very impressed start for interview

IT Engineer Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 8 Sep 2021

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions on UI -Angular,javascript
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Depends on your role. Technical round and managerial round was conducted.

IT Engineer Interview Questions & Answers

DXC Technology user image V Venkey54

posted on 9 Aug 2021

I applied via AmbitionBox and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Objective
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Computer science related

IT Engineer Interview Questions & Answers

Virtusa Consulting Services user image Anonymous

posted on 12 Feb 2017

I was interviewed in Dec 2016.

Interview Questionnaire 

2 Questions

  • Q1. Data structures and algorithms, code writing, puzzles.
    • Add your answer
  • Q2. Why IT? Strengths and weaknesses Why should we hire you? Any academic achievements? How many years are you willing to work for this company?
  • Ans. 

    I chose IT because of my passion for technology and problem-solving. My strengths include attention to detail and adaptability. I am a quick learner and a team player. I have achieved academic excellence in computer science.

    • Passion for technology and problem-solving

    • Attention to detail and adaptability

    • Quick learner and team player

    • Academic excellence in computer science

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude involved simple mental ability and probability questions. There were 2 coding questions which were not that difficult. I couldn't complete one question and yet I was called for the interview.
Duration: 2 hours
Total Questions: 32

Round: Technical Interview
Experience: They will test the extent of your knowledge in data structures and algorithms, then ask you to write a code for a situation if everything goes smooth they will ask few puzzles

College Name: IIT Madras
More about working at Kyndryl

Kyndryl Interview FAQs

How many rounds are there in Kyndryl Desktop Support Engineer L1 interview?
Kyndryl interview process usually has 1 rounds. The most common rounds in the Kyndryl interview process are Technical.

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