Kurlon Store Manager Interview Questions and Answers

Q1. Brief about your self
Ans. 
Experienced retail professional with a proven track record of driving sales and leading teams to success.
• Over 5 years of experience in retail management

• Strong leadership skills with a focus on team development

• Proven ability to increase sales and improve store performance

• Excellent customer service and communication skills

• Proficient in inventory management and merchandising

• Previous experience in training and mentoring st
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Q2. Brief about your experience
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I have over 5 years of experience in retail management, including leading teams, driving sales, and managing store operations.
• Managed a team of 15 sales associates at XYZ Retail Store

• Increased store sales by 20% through strategic marketing campaigns

• Implemented inventory management system resulting in 10% reduction in stock loss
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Q1. What is furniture?
Ans. 
Furniture refers to movable objects intended to support various human activities such as seating, sleeping, and storage.
• Furniture includes items such as chairs, tables, beds, sofas, cabinets, and shelves.

• It is typically made from materials like wood, metal, plastic, or fabric.

• Furniture can be functional, decorative, or a combination of both.

• Different styles of furniture include modern, traditional, rustic, and minimali...read more
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Q2. Types of furniture?
Ans. 
Types of furniture include seating, storage, tables, beds, and more.
• Seating (chairs, sofas, benches)

• Storage (cabinets, shelves, wardrobes)

• Tables (dining tables, coffee tables, desks)

• Beds (bed frames, mattresses, headboards)

• Outdoor furniture (patio sets, hammocks, outdoor sofas)
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Q1. Previous Experience
Ans. 11 Year Of Sale's Management Experience
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Q2. Tell Me Something About Yourself
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Q3. Why You Left Your Previous Organisation
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Q4. Why You Choose This Home Decor And Furniture Industry
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Q1. Related to all SOP
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Q2. Implementing SOP
Ans. 
Implementing Standard Operating Procedures (SOP) is crucial for ensuring consistency and efficiency in store operations.
• Develop clear and detailed SOP documents for all store processes.

• Train all store staff on the SOPs and ensure they understand and follow them.

• Regularly review and update the SOPs to reflect any changes in processes or best practices.

• Monitor and evaluate the implementation of SOPs to identify areas for...read more
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Q1. About candidate background, experience, KPI, expected salary , notice period
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Q1. KPI, Experience, communication, Job responsibilities
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Online basic math on KPIs and case studies

Q1. KPIs, communication, job responsibilities
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Q1. Experience & communication
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Q1. How do handle adherence issues?
Ans. 
Adherence issues are handled by addressing the root cause, providing training and support, and implementing accountability measures.
• Identify the reasons for non-adherence

• Provide clear expectations and guidelines

• Offer training and support to improve adherence

• Implement accountability measures such as regular check-ins and performance evaluations

• Address any underlying issues or obstacles that may hinder adherence

• Recognize...read more
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Q2. To takle with adherence issue I use skill-will matrix , I will sit accross the table and find out the problem one facing than I will give a timeline for the improvement and monitor the performance accordin...read more
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Q1. Tell me about yourself
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Q2. KRA vs KPI difference
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KRA stands for Key Result Area, which defines the main areas of responsibility for a role. KPI stands for Key Performance Indicator, which measures the performance within those areas.
• KRA focuses on the main areas of responsibility for a role

• KPI measures the performance within those areas

• KRA is more strategic and long-term, while KPI is more tactical and short-term

• Example: KRA for a Store Manager could be 'Increase sale...read more
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Basic knowledge of KPI KRA formulas, Logical reasoning, Retail terminology etc

Q1. Conversion Formula
Ans. 
Conversion formula is used to calculate the percentage of customers who make a purchase after visiting a store.
• Conversion rate = (Number of customers who made a purchase / Total number of customers who visited the store) x 100

• For example, if 100 customers visited the store and 20 made a purchase, the conversion rate would be (20/100) x 100 = 20%
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