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Wakefit Store Manager Interview Questions and Answers

Updated 14 Nov 2024

Wakefit Store Manager Interview Experiences

4 interviews found

Store Manager Interview Questions & Answers

user image Mohammad Faizan

posted on 10 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. KRA vs KPI difference
  • Ans. 

    KRA stands for Key Result Area, which defines the main areas of responsibility for a role. KPI stands for Key Performance Indicator, which measures the performance within those areas.

    • KRA focuses on the main areas of responsibility for a role

    • KPI measures the performance within those areas

    • KRA is more strategic and long-term, while KPI is more tactical and short-term

    • Example: KRA for a Store Manager could be 'Increase sale...

  • Answered by AI
Round 2 - Aptitude Test 

Basic knowledge of KPI KRA formulas, Logical reasoning, Retail terminology etc

Round 3 - One-on-one 

(1 Question)

  • Q1. Conversion Formula
  • Ans. 

    Conversion formula is used to calculate the percentage of customers who make a purchase after visiting a store.

    • Conversion rate = (Number of customers who made a purchase / Total number of customers who visited the store) x 100

    • For example, if 100 customers visited the store and 20 made a purchase, the conversion rate would be (20/100) x 100 = 20%

  • Answered by AI

Store Manager Interview Questions & Answers

user image Raviroshan Prafull Singh

posted on 20 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

General Questions of Retail KPIs

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced retail professional with a strong track record of driving sales and leading teams to success.

    • Over 5 years of experience in retail management

    • Proven ability to increase store profitability through strategic planning

    • Skilled in team leadership and development

    • Strong customer service focus

    • Managed a team of 20+ employees at XYZ store

  • Answered by AI

Store Manager Interview Questions Asked at Other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, ... read more
Q2. How to handle customer complaint and customer service improvement ... read more
asked in DMart
Q3. What is the definition of non moving inventory?
Q4. Explain KPI , what is ABV , ASP , UPT. How to increase ABV or UPT
Q5. How to maintain p&l with positive numbers

Store Manager Interview Questions & Answers

user image PANDIARAJAN

posted on 14 Nov 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to all SOP
  • Q2. Implementing SOP
  • Ans. 

    Implementing Standard Operating Procedures (SOP) is crucial for ensuring consistency and efficiency in store operations.

    • Develop clear and detailed SOP documents for all store processes.

    • Train all store staff on the SOPs and ensure they understand and follow them.

    • Regularly review and update the SOPs to reflect any changes in processes or best practices.

    • Monitor and evaluate the implementation of SOPs to identify areas for...

  • Answered by AI

Store Manager Interview Questions & Answers

user image Anonymous

posted on 21 Jan 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 5 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About candidate background, experience, KPI, expected salary , notice period
Round 2 - One-on-one 

(1 Question)

  • Q1. KPI, Experience, communication, Job responsibilities
Round 3 - Aptitude Test 

Online basic math on KPIs and case studies

Round 4 - One-on-one 

(1 Question)

  • Q1. KPIs, communication, job responsibilities
Round 5 - One-on-one 

(1 Question)

  • Q1. Experience & communication

Wakefit interview questions for designations

 Store Sales Executive

 (1)

 Assistant Manager

 (2)

 Operations Manager

 (1)

 Category Manager

 (1)

 Assistant Manager Operations

 (1)

 Brand Manager

 (1)

 Retail Sales Manager

 (1)

 Operations Executive

 (3)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Hirect and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is furniture?
  • Ans. 

    Furniture refers to movable objects intended to support various human activities such as seating, sleeping, and storage.

    • Furniture includes items such as chairs, tables, beds, sofas, cabinets, and shelves.

    • It is typically made from materials like wood, metal, plastic, or fabric.

    • Furniture can be functional, decorative, or a combination of both.

    • Different styles of furniture include modern, traditional, rustic, and minimali...

  • Answered by AI
  • Q2. Types of furniture?
  • Ans. 

    Types of furniture include seating, storage, tables, beds, and more.

    • Seating (chairs, sofas, benches)

    • Storage (cabinets, shelves, wardrobes)

    • Tables (dining tables, coffee tables, desks)

    • Beds (bed frames, mattresses, headboards)

    • Outdoor furniture (patio sets, hammocks, outdoor sofas)

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How do handle adherence issues?
  • Ans. 

    Adherence issues are handled by addressing the root cause, providing training and support, and implementing accountability measures.

    • Identify the reasons for non-adherence

    • Provide clear expectations and guidelines

    • Offer training and support to improve adherence

    • Implement accountability measures such as regular check-ins and performance evaluations

    • Address any underlying issues or obstacles that may hinder adherence

    • Recognize...

  • Answered by AI
  • Q2. To takle with adherence issue I use skill-will matrix , I will sit accross the table and find out the problem one facing than I will give a timeline for the improvement and monitor the performance accordin...

I was interviewed in Sep 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and experienced store manager with a passion for customer service and team leadership.

    • I have over 5 years of experience in managing retail stores

    • I am skilled in inventory management and visual merchandising

    • I have a proven track record of increasing sales and improving customer satisfaction

    • I am a strong communicator and motivator, able to lead and develop a team

    • I am committed to providing excellent cust...

  • Answered by AI
  • Q2. What were the KPI's of your store?
  • Ans. 

    The KPIs of my store included sales revenue, customer satisfaction, inventory turnover, and employee productivity.

    • Sales revenue: Achieving monthly and annual sales targets.

    • Customer satisfaction: Measured through surveys and feedback.

    • Inventory turnover: Ensuring efficient management of stock levels.

    • Employee productivity: Tracking sales per employee and overall performance.

  • Answered by AI
  • Q3. How will you increase the sale of your store?
  • Ans. 

    I will increase sales by implementing effective marketing strategies and improving customer experience.

    • Conduct market research to identify customer needs and preferences

    • Develop targeted marketing campaigns to attract new customers

    • Offer promotions and discounts to incentivize purchases

    • Train staff to provide excellent customer service and upsell products

    • Ensure store is well-stocked and visually appealing to customers

  • Answered by AI
  • Q4. Tell me the key factors of store matrix
  • Ans. 

    The key factors of store matrix include sales performance, inventory management, customer satisfaction, and employee productivity.

    • Sales performance: The store's ability to meet sales targets and generate revenue.

    • Inventory management: Efficient management of stock levels to ensure availability of products and minimize losses.

    • Customer satisfaction: Providing excellent customer service and meeting customer needs.

    • Employee ...

  • Answered by AI

Interview Preparation Tips

Skills: Technical knowledge, Store Operation, Man management

Skills evaluated in this interview

Interview Questionnaire 

10 Questions

  • Q1. Tell Us about your Self ( about your achievement & Goal )
  • Ans. 

    I am a dedicated and results-driven professional with a proven track record of achieving sales targets and leading successful teams.

    • Achieved 120% of sales target in the last quarter

    • Led a team of 15 employees to increase store profitability by 25%

    • Implemented new training programs resulting in improved customer satisfaction scores

  • Answered by AI
  • Q2. Why do you want to joint this company
  • Ans. 

    I am drawn to the company's commitment to customer satisfaction and employee development.

    • I admire the company's strong reputation in the industry.

    • I appreciate the focus on providing high-quality products/services.

    • I am impressed by the company's dedication to community involvement.

    • I believe in the company's values and mission statement.

    • I see great potential for growth and advancement within the company.

  • Answered by AI
  • Q3. What is your present work responsibility and how many year experience do you have
  • Ans. 

    I am currently working as a Sales Manager at XYZ Company with 5 years of experience.

    • Currently responsible for overseeing sales operations and team performance

    • Managing inventory, analyzing sales data, and implementing strategies to increase revenue

    • Training and mentoring sales staff to improve customer service and achieve sales targets

  • Answered by AI
  • Q4. Have you ever been awarded for the bet performance or any cretificate been presented to you
  • Ans. 

    Yes, I have received awards for my performance in previous roles.

    • Received Employee of the Month award twice at my previous job

    • Recognized for exceeding sales targets and customer satisfaction goals

    • Received a certificate of excellence for leadership skills

  • Answered by AI
  • Q5. What is your present salary per annum
  • Ans. 

    My present salary per annum is $60,000.

    • My current salary is $60,000 per year.

    • I am currently earning $5,000 per month.

    • I make $1,250 per week at my current job.

  • Answered by AI
  • Q6. What is Management
  • Ans. 

    Management is the process of planning, organizing, coordinating, and controlling resources to achieve organizational goals.

    • Management involves setting goals and objectives for the organization.

    • It includes organizing resources such as people, materials, and finances.

    • Coordinating activities and tasks to ensure efficient operations.

    • Controlling and monitoring progress towards goals.

    • Examples of management roles include deci

  • Answered by AI
  • Q7. ​What you will do to Generate a new customer
  • Ans. 

    To generate a new customer, I will implement various marketing strategies and provide exceptional customer service.

    • Create targeted advertising campaigns to reach potential customers

    • Offer promotions and discounts to attract new customers

    • Utilize social media platforms to engage with potential customers

    • Provide excellent customer service to encourage word-of-mouth referrals

    • Participate in community events and sponsorships t

  • Answered by AI
  • Q8. What is P&L
  • Ans. 

    P&L stands for Profit and Loss. It is a financial statement that summarizes the revenues, costs, and expenses incurred during a specific period of time.

    • P&L is also known as an income statement or statement of earnings.

    • It shows the company's ability to generate profit by increasing revenue and reducing costs.

    • The statement includes revenue from sales, cost of goods sold, operating expenses, and taxes.

    • P&L helps in evaluat...

  • Answered by AI
  • Q9. How will you treat a customer who is already dis-Satisfied with Us​
  • Ans. 

    I would empathize with the customer, actively listen to their concerns, and take immediate action to resolve their issue.

    • Show empathy and understanding towards the customer's dissatisfaction

    • Listen attentively to their concerns without interrupting

    • Apologize for any inconvenience caused and take responsibility

    • Offer a solution or alternatives to address their dissatisfaction

    • Follow up with the customer to ensure their sati

  • Answered by AI
  • Q10. What if we will not select you
  • Ans. 

    I will continue to seek opportunities that align with my skills and experience.

    • I will thank the interviewer for the opportunity to interview and express my continued interest in the company.

    • I will ask for feedback on areas where I can improve for future opportunities.

    • I will continue to network and apply for other positions that match my qualifications.

    • I will stay positive and motivated in my job search journey.

  • Answered by AI

I applied via Approached by Company and was interviewed in Apr 2018. There were 3 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience in retail sector

Round: Case Study Interview
Experience: It was about a team member.
If your team member is champ in sale but he is not punctual and grooming issue what step would you take

General Tips: Don’t be fake.Be what you are no imaginary stories can help you
Skills: Communication, Problem Solving, Presentation Skills, Decision Making Skills
Duration: <1 week

I applied via Referral and was interviewed in Mar 2018. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was good

Interview Preparation Tips

Round: Group Discussion
Experience: To handle the founder day activity as a chief .

General Tips: I cleared both two rounds of interview but I did not get job. Because I worked in Hypercity retail company and now Hypercity is also a part of future group. So they did not give me salary growth of a single penny. And they committed for job in different city with the same package, which I was taking from my previous company. I said them that I can't survive with this package and they told me it is company policy that we will hire Hypercity employees on same package. Even they was giving salary hike with 20 to 30 % to other candidates whom was not worked with other company except Hypercity. That's why I did not join easy day store.
Skills: Decision Making Skills
Duration: <1 week

Wakefit Interview FAQs

How many rounds are there in Wakefit Store Manager interview?
Wakefit interview process usually has 2-3 rounds. The most common rounds in the Wakefit interview process are One-on-one Round, Aptitude Test and HR.
How to prepare for Wakefit Store Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wakefit. The most common topics and skills that interviewers at Wakefit expect are Retail Operations, Store Operations, Store Management, Showroom Management and Escalation Management.
What are the top questions asked in Wakefit Store Manager interview?

Some of the top questions asked at the Wakefit Store Manager interview -

  1. KRA vs KPI differe...read more
  2. Implementing ...read more
  3. Conversion Form...read more

Tell us how to improve this page.

Wakefit Store Manager Interview Process

based on 7 interviews

Interview experience

3.6
  
Good
View more

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Wakefit Store Manager Salary
based on 61 salaries
₹3.8 L/yr - ₹7.5 L/yr
9% more than the average Store Manager Salary in India
View more details

Wakefit Store Manager Reviews and Ratings

based on 25 reviews

3.2/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

3.9

Salary

2.8

Job security

2.9

Company culture

2.9

Promotions

3.0

Work satisfaction

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