Wakefit Assistant Manager Interview Questions and Answers

Q1. Personal and professional questions asked by HR executive.
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Q1. Details of Previously worked projects
Ans. 
Managed multiple projects in retail industry focusing on improving customer experience and increasing sales.
• Implemented new customer loyalty program resulting in 20% increase in repeat customers

• Led team in redesigning store layout to optimize traffic flow and increase sales by 15%

• Collaborated with marketing department to launch successful promotional campaigns
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Q2. Question related to job role
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Q3. Head of the department and subordinate took the interview.
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Q1. Throughly interviewed for past experience and current job role, some technical part also with HR Head
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Q1. Interview with plant head
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Q1. Building Material relating questions
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Q1. Basics about yourself
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Q2. Basic tech knowledge
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Q1. IT Audits and Compliances
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Q2. IT Infrastructure and Operations management systems based on the ITIL, ITSM concepts
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Q1. SAP basis Administrator
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Q2. Cloud concepts and Projects
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Q1. Salary Negotiation
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Q2. Joining Period and notice period
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Q1. Tell about typing speed
Ans. 
My typing speed is 80 words per minute with 98% accuracy.
• Typing speed: 80 words per minute

• Accuracy: 98%

• Experience with typing reports, emails, and documents efficiently
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Q2. How to handle late delivery
Ans. 
Handle late delivery by communicating with the customer, offering solutions, and ensuring future deliveries are on time.
• Communicate with the customer about the delay and apologize for the inconvenience.

• Offer solutions such as a discount on the next purchase or expedited shipping.

• Ensure future deliveries are on time by monitoring the process closely and addressing any issues promptly.
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Easy. Trick questions

Q1. Personality, experience
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Q2. Mock call for sales
Ans. 
I will demonstrate a mock sales call
• Start by greeting the customer and introducing yourself

• Ask open-ended questions to understand the customer's needs

• Highlight the benefits of the product or service

• Overcome any objections the customer may have

• Close the call by summarizing the key points and asking for the sale
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Q1. Formal Questions regarding education & experience, job profile in current organisation
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Q1. General discussion about customer base
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Q2. Market knowledge understanding
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Q3. Achievement & target
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