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Kroll Service Desk Analyst Interview Questions and Answers
Updated
9 Dec 2022
1 interview found
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Anonymous
I applied via Company Website and was interviewed before Dec 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (2 Questions)
- Q1. Technical questions on Office 365,
SSO and other traditional service desk questions Add Answer
- Q2. How to create DL or shared mailbox or grant access View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication and Technical knowledge about Office 365, should have hands on experience on service now
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Kroll?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jun 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Salary details and work hours Add Answer
2
Technical Round (2 Questions)
- Q1. Technical support based Add Answer
- Q2. About networking, Os , Cables, Scripts Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare well
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. What is the most difficult situation you faced and how did you overcome it? Add Answer
GUNSLORD Gaming
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Why do you want to work here? View Answers (1)
- Q2. What are your qualifications Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and be honest to the point if you are a student just say you want to gain experience in the industry
I applied via Naukri.com and was interviewed before Oct 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
The duration for aptitude test was 10minutes.
3
One-on-one Round (2 Questions)
- Q1. How do you handle client when he was dissatisfied?
Present yourself as a product to a customer? View Answers (1)
- Q2. Present yourself as a product to a customer? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident on what you answer and never feel yourself tensed it ensures thst recruiter feels you are not confident on your answer
Interview Questions
- Q1. Tell me about yourself
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test
Kroll Interview FAQs
How many rounds are there in Kroll Service Desk Analyst interview?
Kroll interview process usually has 2 rounds. The most common rounds in the Kroll interview process are Resume Shortlist and Technical.
What are the top questions asked in Kroll Service Desk Analyst interview?
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