Kroll Service Desk Analyst Interview Questions and Answers

To create a DL or shared mailbox or grant access, follow these steps:

• Open Exchange Admin Center or Exchange Management Shell

• To create a DL, go to Recipients > Groups > New > Distribution Group

• To create a shared mailbox, go to Recipients > Shared > New > Shared Mailbox

• To grant access, go to Recipients > Mailboxes > select the mailbox > Manage mailbox delegation

• Select the user or group and assign the appropriate permissi