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Mott MacDonald Customer Service Executive Interview Questions and Answers
Mott MacDonald Customer Service Executive Interview Experiences
1 interview found
GUNSLORD Gaming
Selected
I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you want to work here?
- Q2. What are your qualifications
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Anonymous
(2 Questions)
- Q1. Tell me about yourself.
- Q2. What is the most difficult situation you faced and how did you overcome it?
I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.
The duration for aptitude test was 10minutes.
(2 Questions)
- Q1. How do you handle client when he was dissatisfied? Present yourself as a product to a customer?
- Ans.
When a client is dissatisfied, I handle the situation by actively listening, empathizing, finding a solution, and following up.
Listen attentively to the client's concerns and let them express their dissatisfaction.
Show empathy and understanding by acknowledging their feelings and apologizing for any inconvenience caused.
Ask probing questions to identify the root cause of their dissatisfaction.
Offer a solution or altern...
- Q2. Present yourself as a product to a customer?
- Ans.
I am a customer service executive, dedicated to providing exceptional support and ensuring customer satisfaction.
I am knowledgeable about our products and services
I am empathetic and understanding towards customer needs
I am a good listener and communicator
I am proactive in resolving customer issues
I am committed to delivering a positive customer experience
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell about your past experience
- Ans.
I have over 10 years of experience in senior executive roles, leading teams and driving strategic initiatives.
Led cross-functional teams to successfully launch new products
Implemented cost-saving measures resulting in a 20% increase in profitability
Developed and executed strategic plans to drive business growth
Managed key client relationships and negotiated high-value contracts
- Q2. Describe your role in detail
- Ans.
As a Sr Executive, I oversee daily operations, develop strategies, manage budgets, and lead teams to achieve organizational goals.
Oversee daily operations to ensure efficiency and productivity
Develop and implement strategies to achieve company objectives
Manage budgets and financial resources effectively
Lead and motivate teams to meet performance targets
Collaborate with other executives to drive business growth
Represent...
(1 Question)
- Q1. Your salary expectation
I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.
(5 Questions)
- Q1. My job gap. Y did i left job
- Q2. When my job was last about my self .. How many marks i got in diploma
- Q3. Wheather im martied or working
- Q4. How much salary i was earning
- Q5. How much do i except
Interview Preparation Tips
I need job immediately
I applied via Recruitment Consulltant and was interviewed in Dec 2021. There were 4 interview rounds.
Percentages, time and work, data interpretation
(5 Questions)
- Q1. Why should we hire you?
- Q2. Why are you looking for a change?
- Q3. Where do you see yourself in 5 years?
- Q4. Tell me about yourself.
- Q5. What is your hobbies ?
(2 Questions)
- Q1. Why i should hire you?
- Q2. Tell me about the company?
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell us about your previous experience
- Q2. Why did you leave the company
(3 Questions)
- Q1. What were your responsibilities in your previous role?
- Q2. Can you work in rotational shifts?
- Q3. Explained the job role, company norms
Interview Preparation Tips
Selected
I applied via Campus Placement and was interviewed in May 2024. There were 3 interview rounds.
Job against question paper and test
Job against question paper and test
(2 Questions)
- Q1. Work place working speed what working
- Q2. Self base question
Interview Preparation Tips
Interview Questionnaire
9 Questions
- Q1. Tell me something about yourself
- Q2. What us dividend
- Ans.
Dividend is a distribution of a portion of a company's earnings to its shareholders.
Dividend is a payment made by a corporation to its shareholders, usually in the form of cash or additional shares of stock.
It is a way for companies to share their profits with their investors.
Dividends are typically paid out regularly, such as quarterly or annually.
The amount of dividend paid to each shareholder is usually determined b...
- Q3. What is bonus share
- Ans.
Bonus share is a free additional share given to existing shareholders by a company as a reward for their investment.
Bonus shares are issued by a company to its existing shareholders at no cost.
They are given as a reward for the shareholders' investment in the company.
Bonus shares do not result in any cash inflow for the company.
They increase the number of outstanding shares, but do not affect the ownership percentage o...
- Q4. What is the source of issue of bonus share
- Ans.
Bonus shares are issued by companies to reward shareholders by giving them additional shares at no cost.
Bonus shares are issued from the company's reserves or profits.
They are given to existing shareholders in proportion to their current holdings.
Bonus shares do not increase the value of the company, but they do increase the number of shares outstanding.
The purpose of issuing bonus shares is to increase liquidity and m...
- Q5. What is IFRS
- Ans.
IFRS stands for International Financial Reporting Standards.
IFRS is a set of accounting standards developed by the International Accounting Standards Board (IASB).
It is used by companies to prepare and present their financial statements.
IFRS is designed to provide a common language for business affairs so that company accounts are understandable and comparable across international boundaries.
Examples of financial state...
- Q6. Tell some name of IFRS
- Ans.
IFRS 9, IFRS 15, IFRS 16
IFRS 9 - Financial Instruments
IFRS 15 - Revenue from Contracts with Customers
IFRS 16 - Leases
- Q7. What is bond
- Ans.
A bond is a debt security that represents a loan made by an investor to a borrower.
Bonds are issued by corporations, municipalities, and governments to raise capital.
They have a fixed interest rate and a maturity date when the principal is repaid.
Bonds are generally considered less risky than stocks but offer lower potential returns.
Examples of bonds include U.S. Treasury bonds, corporate bonds, and municipal bonds.
- Q8. How is discount on issuance 9f bond is treated
- Ans.
Discount on issuance of bond is treated as an expense and is amortized over the life of the bond.
Discount on issuance of bond is the difference between the face value of the bond and the amount received by the issuer.
It is treated as an expense and is amortized over the life of the bond.
The amortization of the discount reduces the interest expense on the bond.
For example, if a bond with a face value of $1,000 is issued...
- Q9. Why di you want to change the job
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