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Mott MacDonald Customer Service Executive Interview Questions and Answers

Updated 18 Aug 2023

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Customer Service Executive Interview Questions

user image GUNSLORD Gaming

posted on 18 Aug 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Why do you want to work here?
  • Q2. What are your qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and be honest to the point if you are a student just say you want to gain experience in the industry

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is the most difficult situation you faced and how did you overcome it?

I applied via Naukri.com and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

The duration for aptitude test was 10minutes.

3

One-on-one Round (2 Questions)

  • Q1. How do you handle client when he was dissatisfied? Present yourself as a product to a customer?
  • Q2. Present yourself as a product to a customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you answer and never feel yourself tensed it ensures thst recruiter feels you are not confident on your answer
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Job Fair and was interviewed in Sep 2023.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. My job gap. Y did i left job
  • Q2. When my job was last about my self .. How many marks i got in diploma
  • Q3. Wheather im martied or working
  • Q4. How much salary i was earning
  • Q5. How much do i except

Interview Preparation Tips

Interview preparation tips for other job seekers - Humble request.
I need job immediately
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell us about your previous experience
  • Q2. Why did you leave the company
3

One-on-one Round (3 Questions)

  • Q1. What were your responsibilities in your previous role?
  • Q2. Can you work in rotational shifts?
  • Q3. Explained the job role, company norms

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, don't comment negative about your previous company. Show passion towards Deloitte.
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is the most difficult situation you faced and how did you overcome it?

I applied via Naukri.com and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

Aptitude Test Round

The duration for aptitude test was 10minutes.

3

One-on-one Round (2 Questions)

  • Q1. How do you handle client when he was dissatisfied? Present yourself as a product to a customer?
  • Q2. Present yourself as a product to a customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you answer and never feel yourself tensed it ensures thst recruiter feels you are not confident on your answer

Mott MacDonald Interview FAQs

How many rounds are there in Mott MacDonald Customer Service Executive interview?
Mott MacDonald interview process usually has 2 rounds. The most common rounds in the Mott MacDonald interview process are Resume Shortlist and HR.

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based on 1 Mott MacDonald interview
WalkIn
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Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

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