Guidehouse Service Desk Engineer Interview Questions and Answers

IP stands for Internet Protocol, BSOD is Blue Screen of Death error in Windows, troubleshoot printer issues by checking connections, drivers, and restarting.

• IP stands for Internet Protocol, a unique address assigned to each device connected to a network.

• BSOD (Blue Screen of Death) is a Windows error screen displayed when a system encounters a critical error.

• To troubleshoot printer issues, check connections, ensure driv...read more

BSOD stands for Blue Screen of Death, a Windows operating system error screen displayed when a system encounters a critical error.

• BSOD is a stop error screen that appears when the Windows operating system encounters a system crash or critical error.

• It is usually displayed in a blue background with white text, hence the name Blue Screen of Death.

• BSOD errors can be caused by hardware failures, software issues, driver pro...read more

Wudu is the Islamic procedure for washing parts of the body before prayer.

• Perform intention (niyyah) for wudu

• Wash hands up to wrists three times

• Rinse mouth three times

• Wash nose three times

• Wash face three times

• Wash arms up to elbows three times

• Wipe head once

• Wash feet up to ankles three times

• Ensure water reaches all parts being washed

• Maintain order and continuity in the process

Yes, I can solve printer issues as a Desktop Support Engineer.

• I have experience troubleshooting printer connectivity issues.

• I am familiar with installing printer drivers and configuring printer settings.

• I can troubleshoot common printer errors such as paper jams and low ink levels.