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John Lewis Customer Assistant Interview Questions and Answers
John Lewis Customer Assistant Interview Experiences
1 interview found
Selected
I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.
You have to do a assesment
(2 Questions)
- Q1. Tell me about yourself?
- Q2. Why do you want to work here
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Interview questions from similar companies
Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Why do you want to work here.
Customer Service Associate Interview Questions & Answers
Reliance Retail
Anonymous
posted on 24 Sep 2024
Selected
(2 Questions)
- Q1. Introduced your self confidently
- Q2. Share experience or what are you going to do
- Ans.
I will share my experience in handling customer inquiries and resolving issues effectively.
Provide examples of previous customer service roles and how you successfully resolved customer issues
Explain your approach to handling difficult customers and turning a negative experience into a positive one
Discuss any training or certifications you have related to customer service
Selected
I was interviewed in Jul 2024.
(4 Questions)
- Q1. Customer service providers
- Q2. Customer handling complaint
- Q3. Customer benifits
- Q4. Customer offers
Employee response and employee thinking best
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
- Q2. What is BPO
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples o...
Customer Service Executive Interview Questions & Answers
Landmark Group
Anonymous
posted on 1 Apr 2024
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. What is your 1st priority
Interview Preparation Tips
- Employee Relations
- Employee Engagement
- Employee Grievances
Customer Service Executive Interview Questions & Answers
Metro Cash & Carry
Anonymous
posted on 11 Aug 2023
Different type of qualify test
(2 Questions)
- Q1. Gm interview test regarding selling skills
- Ans. Cold calling with new customer apointing
- Q2. How long in a day u can work
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Reliance Trends
Anonymous
posted on 26 Dec 2022
I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Sales skills. VM merchandise. Team leading .BH work
- Q2. Costumer service associate
- Q3. Team leading and floor management
- Q4. Customer handling anything ECU to sop
- Q5. Weak end staff management
Interview Preparation Tips
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. My name, my place.
- Q2. Why I was interested in the company.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Future Group
Anonymous
posted on 8 Jan 2022
Interview Questionnaire
1 Question
- Q1. What is POS means
- Ans.
POS stands for Point of Sale.
POS refers to the location where a transaction takes place, typically a retail store or a checkout counter.
It is also used to describe the hardware and software systems used to process sales transactions.
POS systems can include cash registers, barcode scanners, receipt printers, and software for inventory management and sales reporting.
Examples of POS systems include Square, Shopify, and Qu
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John Lewis Customer Assistant Interview Process
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