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based on 22.2k Reviews

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Jio Assistant Manager Service Interview Questions and Answers

Updated 14 Sep 2021

Jio Assistant Manager Service Interview Experiences

1 interview found

I applied via Company Website and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Describe your work in previous company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice and smooth interview process

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Mar 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. ITIL Based questions like - principles followed. Which concepts have been applied?
  • Q2. Life cycle management and touch based all the topics from cost, budgeting, managing, change management processes.
Round 2 - Technical 

(3 Questions)

  • Q1. Previous Experience and Challenges.
  • Q2. How are metrics tracked.
  • Ans. 

    Metrics are tracked using a combination of automated tools, manual data collection, and regular reporting.

    • Utilize automated monitoring tools to track key performance indicators in real-time

    • Collect data manually through surveys, interviews, and observations to gather qualitative feedback

    • Generate regular reports to analyze trends, identify areas for improvement, and make data-driven decisions

    • Implement a balanced scorecar...

  • Answered by AI
  • Q3. Rest all on the expectations and when can I join.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Service engineer me kya hota hai
  • Q2. Service engineer me kya karna padega
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Assignment 

Take home assignment to create a payment service

Round 2 - Coding Test 

Leet Code Hard along with leet code easy

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Leet Code Medium and easy
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Quality check and production related
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Asked about myself, work experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group discussion with very important

Round 3 - One-on-one 

(3 Questions)

  • Q1. Hai iam nsivaramakrishna thanks for the information contained in this email address
  • Q2. I can send today my full profile myself only
  • Q3. When Jain job opportunities

Interview Preparation Tips

Interview preparation tips for other job seekers - Myself only my number XXXXXcell this number
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is your experience with Cloud Technolgies? Any recent project which you had faced challenges?
  • Ans. 

    I have extensive experience with Cloud Technologies, including managing migration projects and implementing cloud solutions.

    • Managed migration of on-premise servers to AWS cloud for a large enterprise

    • Implemented Azure cloud solutions for a startup company to improve scalability and cost-efficiency

    • Faced challenges with data security during cloud migration project, resolved by implementing encryption and access controls

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview with Reporting manager,General topics like understanding your current job roles and responsibilities

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.

    • I have over 5 years of experience in the customer service industry.

    • I am skilled in handling customer inquiries, resolving complaints, and providing accurate information.

    • I have a proven track record of maintaining high customer satisfaction ratings.

    • I am proficient in using customer service software a...

  • Answered by AI
  • Q2. Which is more important luck or hardwork?
  • Ans. 

    Both luck and hard work are important, but hard work is more reliable and consistent in achieving success.

    • Hard work is the key to success as it allows individuals to develop skills, gain knowledge, and improve performance.

    • Luck may play a role in certain situations, but it is unpredictable and cannot be relied upon.

    • Hard work leads to personal growth and self-improvement, while luck is often seen as being out of one's co...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Genpact Customer Service Executive interview:
  • Spoken English
Interview preparation tips for other job seekers - Prepare communication skills daily. Spoken English with neutral accent and on the spot description of something is required to be practiced daily .
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Received multiple positive customer feedback and recognition

    • Implemented new customer service strategies resulting in improved customer satisfaction

  • Answered by AI
  • Q2. What are your career goals
  • Ans. 

    My career goal is to become a Customer Service Manager and lead a team of dedicated professionals.

    • To gain experience and expertise in customer service

    • To develop strong leadership and communication skills

    • To continuously improve customer satisfaction and loyalty

    • To contribute to the growth and success of the organization

    • To pursue professional development opportunities, such as attending workshops or obtaining certificatio

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They will directly call you without informing and start ask questions to look how the candidate is prepared

Jio Interview FAQs

How to prepare for Jio Assistant Manager Service interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio. The most common topics and skills that interviewers at Jio expect are Broadband, Communication Skills, Customer Focus, Product Service and Team Management.

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Jio Assistant Manager Service Salary
based on 20 salaries
₹2 L/yr - ₹5 L/yr
52% less than the average Assistant Manager Service Salary in India
View more details

Jio Assistant Manager Service Reviews and Ratings

based on 7 reviews

4.4/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

4.4

Salary

4.4

Job security

4.5

Company culture

2.8

Promotions

4.4

Work satisfaction

Explore 7 Reviews and Ratings
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