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Jindal X Costumer Support Interview Questions and Answers

Updated 29 Apr 2023

Jindal X Costumer Support Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1. Give me your introduction ? Ans. Introduction should be long 2. How was your work experience ? Ans. In your work experience you have to tell everything that what was your process ? Why did you leave th...
  • Q2. Mock call costomar support with costumer

Interview Preparation Tips

Topics to prepare for Jindal X Costumer Support interview:
  • Social Media
  • Women empowerment
  • Global warming
Interview preparation tips for other job seekers - If you are fresher so firstly you have to prepare comman answer of questions
1. What is BPO?
2. Why do you want join BPO?
3.What is costumer support execuitive ?

Then they can ask ananything for checking your past sentence
1. How did you spend your yesterday?
2. How was your weekend ?
3. How was your memorialabe day?
4. How was your last trip ?

Interview questions from similar companies

I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and make them understand that u really want this job by NOT telling it at the same time... and be patient between the rounds, they check ur patience and intenrionally delay the rounds just to check if u really want the job....

I applied via Campus Placement and was interviewed in Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do you work well in pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - Well, working under pressure and without pressure is just same for me, in fact in one of the project that has to be completed in 3 weeks but it usually takes 6 weeks and whole team was in stress and panics and me as a leader I ensured that they settled down and prioritize there our work and in fact very organized manner we completed the project and we have also worked in the night so i think working under pressure is not bad for me.

Interview Questionnaire 

2 Questions

  • Q1. No question asked
  • Q2. They call and said we will give 10k only

Interview Preparation Tips

Interview preparation tips for other job seekers - In pandamic i gave my interview so this would be reason that they didnt ask much question
Because of lockdown

I applied via Walk-in and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was hired for Zomato chat process so questions were accordingly to Zomato pre delivery and post delivery scenarios
  • Ans. According to scenarios keep yourself as CX and then give resolution to interviewer
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication skills and give answers that you can provide logical reasons to it.

I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me something about your self.
  • Q2. What are your plans for next 5 years?
  • Q3. How long do you stick with job?
  • Q4. What will you do if you failed in job task?
  • Q5. What are strength and weakness?
  • Q6. What is customers service and how it can be improved?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Listen actively to customers and address their concerns promptly

    • Provide personalized and empathetic service

    • Offer multiple channels for customer support (e.g. phone, email, chat)

    • Train employees to handle difficult situations and provide solutions

    • Collect feedback and use it to improve service

    • Create a customer-centric

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You need think calm and answer patiently.

I applied via Company Website and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Take a topic by yourself and talk about 2 minutes about it.
  • Q2. How was your college life and what you have learned?
  • Q3. How you can associate with a team and how you can avoid misunderstandings
  • Q4. Tell me something about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello, guys im basically a middle class person with minimum knowledge in english but i have a hugh practice of talking since school days . So many people asking me that how can i speak fluently but the trick is that i do copy since many years . Well its not about how much you speak . The things how you speak ?



You dont need to use fancy words or any tough words . Just be simple and straight. Take a topic and try to me the other person understand that you can translate things clearly. Even if you're using butler english it should be simple . Nothing but make sure you need have 100% good typing speed . No compromise on it .

I applied via Campus Placement and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction
  • Q2. Qualification, basic questions about customer service, empathy apology,how to handle angry customer..thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be fluent in English and Hindi ..
Give some good and creative answers that's all..😊.

Interview Questionnaire 

2 Questions

  • Q1. Tell about yourself
  • Q2. Experience

I applied via Referral and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions regarding my tool experience and in projects I am involved in

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have strong knowledge on language or tool you have worked on and good communication skill

Jindal X Interview FAQs

How many rounds are there in Jindal X Costumer Support interview?
Jindal X interview process usually has 2 rounds. The most common rounds in the Jindal X interview process are Resume Shortlist and HR.

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Jindal X Costumer Support Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Jindal X Costumer Support Salary
based on 4 salaries
₹2 L/yr - ₹3.5 L/yr
6% less than the average Costumer Support Salary in India
View more details

Jindal X Costumer Support Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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