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Jana Small Finance Bank Relationship Manager Interview Questions and Answers

Updated 2 May 2025

9 Interview questions

A Relationship Manager was asked 1mo ago
Q. What is your experience with HL and Micro Loans?
Ans. 

Experience in Housing Loans and Micro Loans involves understanding client needs and providing tailored financial solutions.

  • Client Assessment: Conduct thorough assessments of clients' financial situations to recommend suitable housing loan options.

  • Loan Structuring: Experience in structuring micro loans for small businesses, ensuring terms are manageable for clients.

  • Regulatory Knowledge: Familiarity with housing loa...

A Relationship Manager was asked 3mo ago
Q. What is your work experience?
Ans. 

Work experience encompasses the skills and knowledge gained through professional roles, internships, and relevant activities.

  • Developed strong client relationship skills while managing a portfolio of 50+ clients in my previous role.

  • Gained expertise in financial analysis and reporting during my internship at a leading investment firm.

  • Enhanced communication skills through regular presentations to stakeholders and tea...

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A Relationship Manager was asked 3mo ago
Q. What is a home loan?
Ans. 

A home loan is a financial product that allows individuals to borrow money to purchase or refinance a home.

  • Home loans are typically secured by the property being purchased.

  • They come with various interest rates, such as fixed or variable.

  • For example, a fixed-rate mortgage maintains the same interest rate throughout the loan term.

  • Home loans often require a down payment, usually a percentage of the home's price.

  • Lende...

A Relationship Manager was asked
Q. How do you acquire customers for home loans?
Ans. 

I acquire customers for home loans through networking, referrals, and targeted marketing strategies.

  • Build relationships with real estate agents, financial advisors, and other professionals who can refer clients to me

  • Attend networking events and industry conferences to connect with potential customers

  • Utilize social media and online advertising to reach a wider audience and generate leads

  • Offer special promotions or ...

A Relationship Manager was asked
Q. How much disbursement was made in the last 3 months?
Ans. 

Approximately $5 million in disbursements were made in the last 3 months.

  • Approximately $5 million in disbursements

  • Specific disbursement amounts for each month can be provided if needed

  • Disbursements include loans, investments, and other financial transactions

A Relationship Manager was asked
Q. What is a mortgage in banking?
Ans. 

A mortgage in banking refers to a loan provided by a bank or financial institution to purchase a property.

  • A mortgage is a secured loan where the property being purchased serves as collateral.

  • It is a long-term loan typically repaid over several years or decades.

  • The borrower pays interest and principal in monthly installments.

  • If the borrower fails to repay the loan, the bank can foreclose on the property.

  • Mortgages c...

A Relationship Manager was asked
Q. What is CIBIL in banking?
Ans. 

CIBIL is a credit information company in India that maintains credit records of individuals and businesses.

  • CIBIL stands for Credit Information Bureau (India) Limited.

  • It is a credit information company authorized by the Reserve Bank of India.

  • CIBIL collects and maintains credit records of individuals and businesses.

  • These records include credit history, loan repayment behavior, credit card usage, etc.

  • Banks and financ...

Are these interview questions helpful?
A Relationship Manager was asked
Q. What is your experience in the Housing Loan Department and local markets?
Ans. 

I have extensive experience in the Housing loan Department and a deep understanding of the local markets.

  • I have worked in the Housing loan Department for 5 years, handling various types of housing loans.

  • I am well-versed in the loan application process, including documentation, eligibility criteria, and interest rates.

  • I have a strong network in the local markets, which helps me identify potential customers and asse...

A Relationship Manager was asked 10mo ago
Q. Roles and responsibilities of cash handling
Ans. 

Cash handling involves managing and processing cash transactions in a secure and accurate manner.

  • Receiving cash payments from customers

  • Counting and verifying cash amounts

  • Recording transactions in the system

  • Preparing bank deposits

  • Balancing cash drawers at the end of the day

Jana Small Finance Bank Relationship Manager Interview Experiences

20 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Manager and zonel manager interview
  • Q2. What is location and work
  • Ans. 

    Location and work refer to the physical place where the job is performed and the tasks and responsibilities associated with the job.

    • Location refers to where the job is based, such as an office, remote location, or client site.

    • Work refers to the tasks, responsibilities, and duties associated with the job, including meeting targets, managing relationships, and providing customer service.

    • Location and work can vary dependi...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Experience in HL And Micro Loan ?
  • Ans. 

    Experience in Housing Loans and Micro Loans involves understanding client needs and providing tailored financial solutions.

    • Client Assessment: Conduct thorough assessments of clients' financial situations to recommend suitable housing loan options.

    • Loan Structuring: Experience in structuring micro loans for small businesses, ensuring terms are manageable for clients.

    • Regulatory Knowledge: Familiarity with housing loan reg...

  • Answered by AI
  • Q2. Work Place Which Location working

Interview Preparation Tips

Interview preparation tips for other job seekers - Jana Small Finance Bank is Best For New Joinnee Employee

Relationship Manager Interview Questions & Answers

user image Deepak Kumar Mishra

posted on 31 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I appeared for an interview in Dec 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Experiences share
  • Ans. 

    I have over 5 years of experience in relationship management, with a focus on client retention and satisfaction.

    • Developed and maintained strong relationships with clients to ensure their needs were met

    • Implemented strategies to increase client retention rates

    • Provided personalized service to clients to enhance their overall experience

    • Collaborated with cross-functional teams to address client issues and improve satisfacti...

  • Answered by AI
  • Q2. About experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Find easily to achieve anything
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. About your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Experience How to get buisness
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. What IsWork Experience
  • Ans. 

    Work experience encompasses the skills and knowledge gained through professional roles, internships, and relevant activities.

    • Developed strong client relationship skills while managing a portfolio of 50+ clients in my previous role.

    • Gained expertise in financial analysis and reporting during my internship at a leading investment firm.

    • Enhanced communication skills through regular presentations to stakeholders and team mem...

  • Answered by AI
  • Q2. What Is Home Loan?
  • Ans. 

    A home loan is a financial product that allows individuals to borrow money to purchase or refinance a home.

    • Home loans are typically secured by the property being purchased.

    • They come with various interest rates, such as fixed or variable.

    • For example, a fixed-rate mortgage maintains the same interest rate throughout the loan term.

    • Home loans often require a down payment, usually a percentage of the home's price.

    • Lenders as...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How much disbursement made in last 3 months
  • Ans. 

    Approximately $5 million in disbursements were made in the last 3 months.

    • Approximately $5 million in disbursements

    • Specific disbursement amounts for each month can be provided if needed

    • Disbursements include loans, investments, and other financial transactions

  • Answered by AI
  • Q2. How much incentive earned in last 3 months
Round 3 - One-on-one 

(1 Question)

  • Q1. How you get customers for home loans
  • Ans. 

    I acquire customers for home loans through networking, referrals, and targeted marketing strategies.

    • Build relationships with real estate agents, financial advisors, and other professionals who can refer clients to me

    • Attend networking events and industry conferences to connect with potential customers

    • Utilize social media and online advertising to reach a wider audience and generate leads

    • Offer special promotions or incen...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - We can do interview easily
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How you start your conversation with a new clint ?
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why did you quit last company? The job role was not defined well/business model of the company got changed which limited my scope of improvement and contribution towards achievement of set goals.

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen carefully and keep it simple.
Don't lie much, which you may confuse yourself and others can make out.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About your previous experience?
  • Ans. I worked in Indostar for 6 months. I did business of Rs. 15 lac per month which is true and I will do more than this at my spoke location.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stay at your first answer which you told don't change it . If questions rounde asked you just hold your single answer.

Top trending discussions

View All
Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Jana Small Finance Bank Interview FAQs

How many rounds are there in Jana Small Finance Bank Relationship Manager interview?
Jana Small Finance Bank interview process usually has 1-2 rounds. The most common rounds in the Jana Small Finance Bank interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Jana Small Finance Bank Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jana Small Finance Bank. The most common topics and skills that interviewers at Jana Small Finance Bank expect are Lap, Sales, Mortgage Loans, Relationship Management and housing loan.
What are the top questions asked in Jana Small Finance Bank Relationship Manager interview?

Some of the top questions asked at the Jana Small Finance Bank Relationship Manager interview -

  1. What is your Experience is Housing loan Department and Loacal marke...read more
  2. How much disbursement made in last 3 mon...read more
  3. What is Mortgage in Bank...read more
How long is the Jana Small Finance Bank Relationship Manager interview process?

The duration of Jana Small Finance Bank Relationship Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

3.7/5

based on 28 interview experiences

Difficulty level

Easy 63%
Moderate 25%
Hard 13%

Duration

Less than 2 weeks 75%
2-4 weeks 13%
4-6 weeks 13%
View more
Jana Small Finance Bank Relationship Manager Salary
based on 525 salaries
₹2.3 L/yr - ₹7 L/yr
22% less than the average Relationship Manager Salary in India
View more details

Jana Small Finance Bank Relationship Manager Reviews and Ratings

based on 315 reviews

3.9/5

Rating in categories

3.6

Skill development

3.7

Work-life balance

4.0

Salary

3.7

Job security

3.7

Company culture

3.6

Promotions

3.6

Work satisfaction

Explore 315 Reviews and Ratings
NRI- Relationship Manager

Bangalore / Bengaluru

4-7 Yrs

₹ 5-9 LPA

Relationship Manager - Assets

Chennai,

Coimbatore

+1

1-3 Yrs

₹ 2.5-5.5 LPA

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