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ITCONS e-Solutions Desktop Support Engineer Interview Questions and Answers

Updated 18 Dec 2024

ITCONS e-Solutions Desktop Support Engineer Interview Experiences

3 interviews found

Desktop Support Engineer Interview Questions & Answers

user image Aamir Sohail Ansari

posted on 30 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About the job location and salary details.
  • Q2. For immediately join on site location.
Round 2 - Technical 

(3 Questions)

  • Q1. IT Equipment related Questions.
  • Q2. About work experience.
  • Q3. Working skill and team lead

Interview Preparation Tips

Interview preparation tips for other job seekers - Always stay positive give best opportunity related field.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is network
  • Ans. 

    A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another for sharing data and resources.

    • A network allows devices to communicate with each other, share resources, and access the internet.

    • Networks can be wired (Ethernet cables) or wireless (Wi-Fi).

    • Examples of networks include LAN (Local Area Network), WAN (Wide Area Network), and the internet.

  • Answered by AI
  • Q2. What is working IT support role
  • Ans. 

    A working IT support role involves providing technical assistance and troubleshooting for hardware, software, and network issues.

    • Providing timely and effective technical support to end users

    • Troubleshooting hardware, software, and network issues

    • Installing and configuring computer systems and applications

    • Maintaining accurate records of IT support tickets and resolutions

    • Collaborating with other IT team members to resolve

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ITCONS e-Solutions Desktop Support Engineer interview:
  • Desktop Support Engineer
  • Computer Networking
  • MS Outlook
Interview preparation tips for other job seekers - I am currently working Desktop Support Engineer in Adani ports and logistics.

Skills evaluated in this interview

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. My self Narendrakumar Turkane Iam belong to gondia goregaon, I have completed my B. E. In electronics engginering with cgpa 7.44 , I have 1 year 10 month of experience in IT sector with designation Of Desktop support engineer.
  • Answered Anonymously
Round 2 - Aptitude Test 

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?

Interview Questionnaire 

2 Questions

  • Q1. How to know the hostname of client system through the remote system.
  • Ans. 

    To know the hostname of a client system through a remote system, use the command prompt or PowerShell.

    • Open the command prompt or PowerShell on the remote system

    • Type 'nslookup '

    • The hostname of the client system will be displayed

    • Alternatively, use the 'ping -a ' command to display the hostname

  • Answered by AI
  • Q2. What is client outlook configurarion
  • Ans. 

    Client Outlook configuration refers to the setup and customization of the Microsoft Outlook email client for a specific user or organization.

    • Configuration includes setting up email accounts, creating rules and filters, customizing the user interface, and managing contacts and calendars.

    • Outlook can be configured to work with various email protocols such as POP, IMAP, and Exchange.

    • Configuration can be done manually or th...

  • Answered by AI

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. About basic networking About microsoft outlook About Dns, DHCP, Ads, Domain, Group policies

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. What is MAC address and IP address ?
  • Ans. 

    MAC address is a unique identifier assigned to a network interface controller, while IP address is a numerical label assigned to devices connected to a network.

    • MAC address stands for Media Access Control address

    • It is a 48-bit address assigned to a network interface controller

    • It is used to identify devices on a network

    • IP address stands for Internet Protocol address

    • It is a numerical label assigned to devices connected to...

  • Answered by AI
  • Q2. How many classes have IP address ?
  • Ans. 

    There are three classes of IP addresses: A, B, and C.

    • Class A addresses start with 1-126 and have a subnet mask of 255.0.0.0

    • Class B addresses start with 128-191 and have a subnet mask of 255.255.0.0

    • Class C addresses start with 192-223 and have a subnet mask of 255.255.255.0

  • Answered by AI
  • Q3. Tell about ur previus experience or if ur fresher tell about ur instutute practical lab
  • Q4. If your fresher then talk about sallary talk about skills which you have done in ur lab
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep confidence while giving interview dont hegitat during questining and answering

Skills evaluated in this interview

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Desktop supported questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Any desktop supported questions

Interview Questionnaire 

1 Question

  • Q1. Basic questions about desktop support

Interview Preparation Tips

Interview preparation tips for other job seekers - What is lan, man, wan?
What is network?
How to configure outlook?
How to Install printer?

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Whats is strenth and weekness

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answer confidentally before u must prepred hard .

ITCONS e-Solutions Interview FAQs

How many rounds are there in ITCONS e-Solutions Desktop Support Engineer interview?
ITCONS e-Solutions interview process usually has 1-2 rounds. The most common rounds in the ITCONS e-Solutions interview process are Technical, Aptitude Test and HR.
How to prepare for ITCONS e-Solutions Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ITCONS e-Solutions. The most common topics and skills that interviewers at ITCONS e-Solutions expect are Desktop Support, OS Installation, Pharmacy, Troubleshooting and VIP Support.
What are the top questions asked in ITCONS e-Solutions Desktop Support Engineer interview?

Some of the top questions asked at the ITCONS e-Solutions Desktop Support Engineer interview -

  1. What is netw...read more
  2. For immediately join on site locati...read more
  3. IT Equipment related Questio...read more

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ITCONS e-Solutions Desktop Support Engineer Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more
ITCONS e-Solutions Desktop Support Engineer Salary
based on 103 salaries
₹1.6 L/yr - ₹4 L/yr
At par with the average Desktop Support Engineer Salary in India
View more details

ITCONS e-Solutions Desktop Support Engineer Reviews and Ratings

based on 30 reviews

4.6/5

Rating in categories

4.6

Skill development

4.2

Work-life balance

3.8

Salary

4.2

Job security

4.0

Company culture

3.5

Promotions

4.1

Work satisfaction

Explore 30 Reviews and Ratings
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