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ITCONS e-Solutions Desktop Support Engineer Interview Questions and Answers

Updated 18 Dec 2024

ITCONS e-Solutions Desktop Support Engineer Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is network
  • Ans. 

    A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another for sharing data and resources.

    • A network allows devices to communicate with each other, share resources, and access the internet.

    • Networks can be wired (Ethernet cables) or wireless (Wi-Fi).

    • Examples of networks include LAN (Local Area Network), WAN (Wide Area Network), and the internet.

  • Answered by AI
  • Q2. What is working IT support role
  • Ans. 

    A working IT support role involves providing technical assistance and troubleshooting for hardware, software, and network issues.

    • Providing timely and effective technical support to end users

    • Troubleshooting hardware, software, and network issues

    • Installing and configuring computer systems and applications

    • Maintaining accurate records of IT support tickets and resolutions

    • Collaborating with other IT team members to resolve

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ITCONS e-Solutions Desktop Support Engineer interview:
  • Desktop Support Engineer
  • Computer Networking
  • MS Outlook
Interview preparation tips for other job seekers - I am currently working Desktop Support Engineer in Adani ports and logistics.

Skills evaluated in this interview

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. My self Narendrakumar Turkane Iam belong to gondia goregaon, I have completed my B. E. In electronics engginering with cgpa 7.44 , I have 1 year 10 month of experience in IT sector with designation Of Desktop support engineer.
  • Answered Anonymously
Round 2 - Aptitude Test 

Desktop Support Engineer Interview Questions Asked at Other Companies

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Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection

Desktop Support Engineer Interview Questions & Answers

user image Aamir Sohail Ansari

posted on 30 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About the job location and salary details.
  • Q2. For immediately join on site location.
Round 2 - Technical 

(3 Questions)

  • Q1. IT Equipment related Questions.
  • Q2. About work experience.
  • Q3. Working skill and team lead

Interview Preparation Tips

Interview preparation tips for other job seekers - Always stay positive give best opportunity related field.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(4 Questions)

  • Q1. Tell me your self introduction
  • Q2. What is DNS
  • Q3. What is letest version of windows
  • Q4. How to be configured office 365

Interview Preparation Tips

Interview preparation tips for other job seekers - Get your resume right when applying for a
job
A few things are very important while giving an interview
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Desktop Support Engineer with strong troubleshooting skills and a passion for technology.

    • Over 5 years of experience providing technical support for desktops, laptops, and mobile devices

    • Proficient in diagnosing hardware and software issues, resolving network connectivity problems

    • Skilled in installing and configuring operating systems, software applications, and peripherals

    • Excellent customer service skills, a...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Basis about computer issue
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Technical 

(1 Question)

  • Q1. Networking Os troubleshooting Os instalation Hardware troubleshooting
Round 2 - HR 
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Discuss the role of company
  • Q2. What is resolved
  • Q3. What do this process of companywork
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Whats your name and where are you from
  • Q2. Tell me about your past experiences
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to configure DHCP
  • Ans. 

    DHCP can be configured by accessing the DHCP server settings and defining IP address ranges, lease durations, and other network parameters.

    • Access the DHCP server settings

    • Define IP address ranges

    • Set lease durations

    • Configure other network parameters

  • Answered by AI
  • Q2. How to join domain
  • Ans. 

    To join a domain, go to System Properties, click on the Computer Name tab, click on the Change button, enter the domain name, and provide credentials.

    • Go to System Properties

    • Click on the Computer Name tab

    • Click on the Change button

    • Enter the domain name

    • Provide credentials

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Congratulations on you got selected
  • Q2. The CTC discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Have full knowledge on software and hardware both

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. How to come Blue screen error
  • Ans. 

    Blue screen errors can occur due to hardware or software issues, causing the system to crash and display a blue screen with an error message.

    • Blue screen errors can be caused by hardware failures such as faulty RAM or hard drive issues.

    • Software conflicts or driver issues can also lead to blue screen errors.

    • Overheating or power supply problems can trigger blue screen errors.

    • Examples: DRIVER_IRQL_NOT_LESS_OR_EQUAL, PAGE_F...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't join this Company, It is waist of time in this company

Skills evaluated in this interview

ITCONS e-Solutions Interview FAQs

How many rounds are there in ITCONS e-Solutions Desktop Support Engineer interview?
ITCONS e-Solutions interview process usually has 1-2 rounds. The most common rounds in the ITCONS e-Solutions interview process are Technical, Aptitude Test and HR.
How to prepare for ITCONS e-Solutions Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ITCONS e-Solutions. The most common topics and skills that interviewers at ITCONS e-Solutions expect are Desktop Support, OS Installation, Pharmacy, Troubleshooting and VIP Support.
What are the top questions asked in ITCONS e-Solutions Desktop Support Engineer interview?

Some of the top questions asked at the ITCONS e-Solutions Desktop Support Engineer interview -

  1. What is netw...read more
  2. For immediately join on site locati...read more
  3. IT Equipment related Questio...read more

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ITCONS e-Solutions Desktop Support Engineer Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more
ITCONS e-Solutions Desktop Support Engineer Salary
based on 102 salaries
₹1.6 L/yr - ₹4 L/yr
At par with the average Desktop Support Engineer Salary in India
View more details

ITCONS e-Solutions Desktop Support Engineer Reviews and Ratings

based on 30 reviews

4.6/5

Rating in categories

4.6

Skill development

4.2

Work-life balance

3.8

Salary

4.2

Job security

4.0

Company culture

3.5

Promotions

4.1

Work satisfaction

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