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ITCONS e-Solutions Desktop Support Engineer Interview Questions and Answers

Updated 18 Dec 2024

ITCONS e-Solutions Desktop Support Engineer Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is network
  • Ans. 

    A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another for sharing data and resources.

    • A network allows devices to communicate with each other, share resources, and access the internet.

    • Networks can be wired (Ethernet cables) or wireless (Wi-Fi).

    • Examples of networks include LAN (Local Area Network), WAN (Wide Area Network), and the internet.

  • Answered by AI
  • Q2. What is working IT support role
  • Ans. 

    A working IT support role involves providing technical assistance and troubleshooting for hardware, software, and network issues.

    • Providing timely and effective technical support to end users

    • Troubleshooting hardware, software, and network issues

    • Installing and configuring computer systems and applications

    • Maintaining accurate records of IT support tickets and resolutions

    • Collaborating with other IT team members to resolve

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ITCONS e-Solutions Desktop Support Engineer interview:
  • Desktop Support Engineer
  • Computer Networking
  • MS Outlook
Interview preparation tips for other job seekers - I am currently working Desktop Support Engineer in Adani ports and logistics.

Skills evaluated in this interview

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. My self Narendrakumar Turkane Iam belong to gondia goregaon, I have completed my B. E. In electronics engginering with cgpa 7.44 , I have 1 year 10 month of experience in IT sector with designation Of Desktop support engineer.
  • Answered Anonymously
Round 2 - Aptitude Test 

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About the job location and salary details.
  • Q2. For immediately join on site location.
Round 2 - Technical 

(3 Questions)

  • Q1. IT Equipment related Questions.
  • Q2. About work experience.
  • Q3. Working skill and team lead

Interview Preparation Tips

Interview preparation tips for other job seekers - Always stay positive give best opportunity related field.

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is AD what are there Advantages
  • Ans. 

    AD stands for Active Directory. It is a directory service developed by Microsoft for Windows domain networks.

    • AD provides centralized management of network resources and user accounts.

    • It allows for easy authentication and authorization of users and computers.

    • AD enables the implementation of group policies for controlling user access and permissions.

    • It also supports the integration of third-party applications and service...

  • Answered by AI
  • Q2. How We Repair Blue Dump error
  • Ans. 

    Blue Dump error can be repaired by analyzing the error message, identifying the root cause, and taking appropriate actions.

    • Analyze the error message to identify the root cause

    • Check for hardware issues such as faulty RAM or hard drive

    • Update or reinstall drivers

    • Perform a system restore or reinstall the operating system if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is perfect for freshers to Gain knowledge of computers server ETC All which come In Desktop engineer

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why you join this company

Interview Preparation Tips

Interview preparation tips for other job seekers - What time you will be join

Interview Questionnaire 

1 Question

  • Q1. DHCP AND DNS

Interview Questionnaire 

1 Question

  • Q1. What is the latest OS?
  • Ans. 

    The latest OS is macOS Big Sur (11.0.1) for Mac and Windows 10 (20H2) for PC.

    • macOS Big Sur was released on November 12, 2020 and features a redesigned interface and improved performance.

    • Windows 10 (20H2) was released on October 20, 2020 and includes new features like a refreshed Start menu and improved notifications.

    • Other recent OS releases include iOS 14 for Apple mobile devices and Android 11 for Android devices.

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About my work experience.
  • Q2. About my technical skills
  • Q3. About my personal details

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident what you share details on interview

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Interview 

(2 Questions)

  • Q1. Question related to computer hardware
  • Q2. Question related to computer networking

Interview Preparation Tips

Topics to prepare for TCS Desktop Support Engineer interview:
  • Computer Hardware
  • Computer Networking
Interview preparation tips for other job seekers - Juniper SRX 240 switch and router configuration and knowledge ;
Cisco CBS 240 switch - routers configuration and knowledge ;

Hardware and technical knowledge.

You are ready to do a JOB.

Kind Regards

Interview Questionnaire 

1 Question

  • Q1. They will ask what you mentioned in the profile- Yes Seriously!

ITCONS e-Solutions Interview FAQs

How many rounds are there in ITCONS e-Solutions Desktop Support Engineer interview?
ITCONS e-Solutions interview process usually has 1-2 rounds. The most common rounds in the ITCONS e-Solutions interview process are Technical, One-on-one Round and Aptitude Test.
How to prepare for ITCONS e-Solutions Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ITCONS e-Solutions. The most common topics and skills that interviewers at ITCONS e-Solutions expect are Desktop Support, OS Installation, Pharmacy, Troubleshooting and VIP Support.
What are the top questions asked in ITCONS e-Solutions Desktop Support Engineer interview?

Some of the top questions asked at the ITCONS e-Solutions Desktop Support Engineer interview -

  1. What is netw...read more
  2. For immediately join on site locati...read more
  3. IT Equipment related Questio...read more

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ITCONS e-Solutions Desktop Support Engineer Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more
ITCONS e-Solutions Desktop Support Engineer Salary
based on 101 salaries
₹1.6 L/yr - ₹4 L/yr
At par with the average Desktop Support Engineer Salary in India
View more details

ITCONS e-Solutions Desktop Support Engineer Reviews and Ratings

based on 32 reviews

4.3/5

Rating in categories

4.3

Skill development

3.9

Work-life balance

3.4

Salary

3.8

Job security

3.8

Company culture

3.1

Promotions

3.9

Work satisfaction

Explore 32 Reviews and Ratings
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