Upload Button Icon Add office photos

Filter interviews by

ITC Hotels Guest Relation Executive Interview Questions and Answers

Updated 18 May 2024

ITC Hotels Guest Relation Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. There were four rounds in total, The first was with the HR team Manager The second interview was with HR Manager Third round with Front Office Manager And the last round was with the Hotel General Manager
  • Q2. Most of the questions were about communication skills and Excel sheet
  • Q3. How easily do you connect with guest

Interview Preparation Tips

Interview preparation tips for other job seekers - ITC is a great company for one to start their career but one should not stick to this place for a long period of time.
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1. We are not hiring to GRE from cinemas. 2. We are not providing training 3. We don't have time to train you. 4. What software we are using in ITC maratha 5. Induction of company 6 . How many rooms ava...

Guest Relation Executive Interview Questions Asked at Other Companies

Q1. Fill up a walk in pt s data..Manage a medical payment posting and ... read more
Q2. What is your experience in billing opd coordinator ?
asked in PVR Inox
Q3. WHAT YOU KNOW ABOUT PVR CINEMAS?
Q4. Can you talk to patients with confidence?
asked in Club Loca
Q5. What are the languages you know ?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Discuss with salary and duty hrs
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. My name is sujata thakur and i am from himachal pradesh.i am 19 years old and i have completed my 12th from CBSE board. And also completed my aviation& Hospitality cource from frankfinn. My hobbies are cooking, dancing it makes me happy. And my skills are i am punctual and good communication skills. Thats all about me thankyouu.
  • Answered by Sujata Thakur
  • Q2. How many members in your family
  • Q3. What your father do
  • Q4. Why you want to join this company
  • Q5. Tell me about your skills
Round 2 - Case Study 

Different shapes of pastas

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to crack your interview first being a good listener and be confident
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group Discussion on the topic what people think about women who should get murdered by people so that people should hang out or get second chance in their life !?

Round 3 - Aptitude Test 

Some basic knowledge of some wine

Interview Preparation Tips

Topics to prepare for Crowne Plaza Guest Service Associate interview:
  • Basic wine
  • Name of grapes to make wine
  • Some popular beer with their reg
  • 17 french claassical menu

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction About ur self
  • Q2. Some basic questions related to your past experience
Round 2 - Behavioral 

(2 Questions)

  • Q1. Some basic questions related to F&B department
  • Q2. What is your experience How can you handle guest How will promote the product

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous while giving interview and always put smiling on your face and have some good knowledge to related to your department
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Experience/ freshers
  • Q2. Tell me about your self Types of service Wine making process Names of coffee Types of pasta Basic knowledge of customer service Calling ,making reservations,upselling That much
  • Q3. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic knowledge of service
Table set up
Coffee names
Wine making process
Types of service
Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. ARR,OCC%,Rep var ,Adr,Skipper,Fit,,What is arrival and departure Register, C form detail,Check in process,

Interview Preparation Tips

Interview preparation tips for other job seekers - Ready with Basis Hotel Terminology Then u crack easily with good communication skill
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. TELL ME ABOUT YOUSELF,ABOUT YOUR FAMILY,ABOUT YOUR SPECIALIZATION
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as 1st round of HR

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are fresher than dont hesitate to go for interview..
Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.
Round 2 - One-on-one 
Round 3 - One-on-one 

ITC Hotels Interview FAQs

How many rounds are there in ITC Hotels Guest Relation Executive interview?
ITC Hotels interview process usually has 1 rounds. The most common rounds in the ITC Hotels interview process are One-on-one Round.
What are the top questions asked in ITC Hotels Guest Relation Executive interview?

Some of the top questions asked at the ITC Hotels Guest Relation Executive interview -

  1. There were four rounds in total, The first was with the HR team Manager The sec...read more
  2. 1. We are not hiring to GRE from cinemas. 2. We are not providing training 3. ...read more
  3. Most of the questions were about communication skills and Excel sh...read more

Tell us how to improve this page.

People are getting interviews through

based on 2 ITC Hotels interviews
Referral
50%
50% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

Interview Questions from Similar Companies

ITC Interview Questions
4.0
 • 535 Interviews
American Express Interview Questions
4.2
 • 356 Interviews
Spicejet Interview Questions
3.6
 • 91 Interviews
BCD Travel Interview Questions
4.4
 • 84 Interviews
Engineers India Interview Questions
4.4
 • 71 Interviews
Radisson Hotels Interview Questions
4.0
 • 68 Interviews
View all
ITC Hotels Guest Relation Executive Salary
based on 81 salaries
₹1.8 L/yr - ₹6 L/yr
29% more than the average Guest Relation Executive Salary in India
View more details

ITC Hotels Guest Relation Executive Reviews and Ratings

based on 26 reviews

3.9/5

Rating in categories

4.5

Skill development

3.9

Work-Life balance

3.6

Salary & Benefits

4.4

Job Security

3.8

Company culture

3.4

Promotions/Appraisal

4.1

Work Satisfaction

Explore 26 Reviews and Ratings
Guest Service Associate
251 salaries
unlock blur

₹1 L/yr - ₹4.5 L/yr

Commis Chef
87 salaries
unlock blur

₹1.1 L/yr - ₹4.4 L/yr

Guest Relation Executive
81 salaries
unlock blur

₹1.8 L/yr - ₹6 L/yr

Assistant Manager
77 salaries
unlock blur

₹3.7 L/yr - ₹15 L/yr

Front Office Associate
59 salaries
unlock blur

₹1 L/yr - ₹4 L/yr

Explore more salaries
Compare ITC Hotels with

Taj Hotels Resorts and Palaces

4.2
Compare

Oberoi Group of Hotels

4.2
Compare

THE LEELA PALACES HOTELS & RESORTS

4.0
Compare

ITC

4.0
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview