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3.4

based on 896 Reviews

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iQor Global Services Team Lead Interview Questions and Answers for Experienced

Updated 8 Apr 2024

iQor Global Services Team Lead Interview Experiences for Experienced

1 interview found

Team Lead Interview Questions & Answers

user image Anonymous

posted on 8 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. More about handling team situation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Management is not professional, they prefer more on personal relations top of professional relations.
Do un-fair practices and manipulate clients with FT data

Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Interview questions from similar companies

Team Lead Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 28 May 2021

I applied via LinkedIn and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to manage your team
    • Add your answer
  • Q2. How to control shrinkage and attrition and SLA
  • Ans. 

    To control shrinkage and attrition and SLA, focus on employee engagement, training, incentives, and process improvement.

    • Implement regular training programs to improve employee skills and knowledge

    • Offer incentives and rewards for meeting SLA targets and reducing shrinkage

    • Improve communication and feedback channels to increase employee engagement

    • Analyze and improve processes to reduce errors and delays

    • Provide opportuniti...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's 3 rounds of interview

Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 27 Jul 2021

I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and make them understand that u really want this job by NOT telling it at the same time... and be patient between the rounds, they check ur patience and intenrionally delay the rounds just to check if u really want the job....

Team Lead Interview Questions & Answers

WNS user image Anonymous

posted on 20 May 2022

I applied via Newspaper Ad and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It depends on for which process have requirement of people. It could be Shipping and Logistics related and or health care department related and finance & account as well.

Round 3 - HR 

(1 Question)

  • Q1. General information and behavioral questions. They check how long you want to do job with company and sustainability in the job.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. This is final round with process Management and may be hard if you didn't prepare.
    • Add your answer

Interview Preparation Tips

Topics to prepare for WNS Team Lead interview:
  • Basic knowledge of computer
  • MS Office
  • Excel
  • Typing 30 wpm
  • Communication Skills
Interview preparation tips for other job seekers - Please keep well prepared yourself before interview. Search results from Google about company details. Show up your long availability in this position.

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 9 Apr 2021

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Process related questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - it's good

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 14 Jul 2021

I applied via LinkedIn and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is companies future goals?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Grow with company

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 31 Jul 2021

I applied via Walk-in and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Knowledge of Shipping and Logistics.
    • Add your answer
  • Q2. Knowledge of Bill of lading and documentation.
    • Add your answer
  • Q3. Why do you want to work in Shipping logistics department.
  • Ans. 

    I am passionate about the logistics industry and believe that shipping logistics is a crucial aspect of global trade.

    • I have a strong interest in supply chain management and enjoy finding solutions to complex logistical challenges.

    • I am excited about the opportunity to work in a fast-paced environment where I can learn and grow my skills.

    • I believe that shipping logistics plays a critical role in ensuring that goods are d...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to be fluent in English.
Confident while reverting to the questions.

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 9 Jan 2021

Interview Questionnaire 

1 Question

  • Q1. How to crack Interviews?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident of what you are saying even if it wrong you have to be confident on your words

Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 17 Jan 2021

I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me something about your self.
    • Add your answer
  • Q2. What are your plans for next 5 years?
    • Add your answer
  • Q3. How long do you stick with job?
    • Add your answer
  • Q4. What will you do if you failed in job task?
    • Add your answer
  • Q5. What are strength and weakness?
    • Add your answer
  • Q6. What is customers service and how it can be improved?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Listen actively to customers and address their concerns promptly

    • Provide personalized and empathetic service

    • Offer multiple channels for customer support (e.g. phone, email, chat)

    • Train employees to handle difficult situations and provide solutions

    • Collect feedback and use it to improve service

    • Create a customer-centric

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You need think calm and answer patiently.

Team Lead Interview Questions & Answers

Teleperformance user image Anonymous

posted on 3 Dec 2020

I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About Basic Accounting rules & people management
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's an good & learning experience
More about working at iQor Global Services

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services Team Lead interview for experienced candidates?
iQor Global Services interview process for experienced candidates usually has 1 rounds. The most common rounds in the iQor Global Services interview process for experienced candidates are One-on-one Round.
How to prepare for iQor Global Services Team Lead interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iQor Global Services. The most common topics and skills that interviewers at iQor Global Services expect are US Process, international bpo, international call center, outbound process and voice process.

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iQor Global Services Interviews By Designations

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iQor Global Services Team Lead Interview Process for Experienced

based on 1 interview

Interview experience

3
  
Average
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Join iQor Global Services Delivering an outstanding omnichannel customer experience.

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iQor Global Services Team Lead Salary
based on 30 salaries
₹3.6 L/yr - ₹7.6 L/yr
45% less than the average Team Lead Salary in India
View more details

iQor Global Services Team Lead Reviews and Ratings

based on 20 reviews

3.4/5

Rating in categories

2.6

Skill development

2.9

Work-life balance

3.4

Salary

2.4

Job security

2.8

Company culture

2.9

Promotions

2.8

Work satisfaction

Explore 20 Reviews and Ratings
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