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iQor Global Services CC Executive Interview Questions and Answers for Experienced

Updated 11 Jan 2023

iQor Global Services CC Executive Interview Experiences for Experienced

1 interview found

CC Executive Interview Questions & Answers

user image Anonymous

posted on 11 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic questions, tell me something about yourself.
    • Add your answer
  • Q2. Why do you want to join iqor
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Questions about work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It used to be very good 10 years ago but not sure how it works now

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

CC Executive Interview Questions & Answers

Concentrix Corporation user image

posted on 28 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Test took around 10 to 15 min, where they asked me why I need this Job, I explain them in brief at the end they prefer me for another round.

Round 3 - Coding Test 

For coding they simply setup an MCQ based question based on General Knowledge, Computer Hardware along with some Computer Basic Knowledge.

Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Where do you see yourself in 5 years?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Honest and be Confident, because incase if you lie them than you need to lie the whole interview. And the main thing is don't lose your Confident because that keeps you what your are and what you are capable of.

CC Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 13 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Intro? , About your education & qualification? If you are experienced so hr also asked about your work experience and please before interview you have must to know about the company where you go for the ...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go in formal dress for interview.
Speak politely in interview and please also focus on your spoken English .
And don't fell dissipated in interview.
And also focus on eye contect.

CC Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 4 Nov 2022

I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Hii
Manage account
Human Resources work

Round 3 - HR 

(2 Questions)

  • Q1. Tell Me about Yourself? How are you? What's Your Qualifications
    • Add your answer
  • Q2. What's your qualifications
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Carry Aadhar Card
And Resume
With a important questions

CC Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 22 Jul 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. Why you want to join in our company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always say yes for any shifts and week offs because hr doesn't makes the decision for leaves and shift timings.

CC Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 4 Feb 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a highly experienced executive with a strong background in CC management and a proven track record of driving success.

    • Over 10 years of experience in CC management

    • Successfully led teams to achieve and exceed targets

    • Implemented strategies to improve customer satisfaction and retention

    • Strong leadership and communication skills

    • Proficient in analyzing data and making data-driven decisions

    • Answered by AI
    Add your answer
  • Q2. What was your last job role?
  • Ans. 

    I was the Senior Sales Manager at XYZ Corporation.

    • Managed a team of 10 sales representatives

    • Developed and implemented sales strategies to achieve revenue targets

    • Built and maintained relationships with key clients

    • Analyzed market trends and competitor activities to identify business opportunities

    • Answered by AI
    Add your answer
  • Q3. Tell me about the most memorable day in your life?
  • Ans. 

    The day I climbed Mount Everest

    • Woke up before dawn and started the challenging ascent

    • Faced extreme weather conditions and physical exhaustion

    • Reached the summit and experienced a breathtaking view

    • Overcame personal fears and achieved a lifelong dream

    • Answered by AI
    Add your answer
  • Q4. In case you've changed your domain they would as you the reason behind the same. "Why do you want to go for customer service instead of trying for your previous domain?"
    • Add your answer
  • Q5. What is the difference between sympathy and empathy and being a customer service executive, is this necessary to empathize or sympathize a customer and why?
  • Ans. 

    Sympathy is feeling sorry for someone, while empathy is understanding and sharing their feelings. As a customer service executive, it is necessary to empathize with customers.

    • Sympathy is feeling pity or sorrow for someone's situation, while empathy is putting yourself in their shoes and understanding their emotions.

    • Empathy allows the customer service executive to connect with the customer on a deeper level and provide ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Those, who are currently looking for a job needs to be more confident but not over confident. Explore the organisation on Google or on their official website. Be clear with your thoughts and vision. Try not to fumble and if you're not feeling comfortable while forming complex sentences, go for simple language.

CC Executive Interview Questions & Answers

iEnergizer user image Rinsit Luikhor

posted on 9 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Something about yourself
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Where tp you see yourself after five years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is everything. you should be very skillfull in you communication

CC Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 6 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your memorable day? Advantages or disadvantage of social media? Where do u see your in upcoming 5 year? Why do u want to join BPo and why on iEnergizer
    • Add your answer
  • Q2. How can u handle irritate customer? What skills you need in BPO
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident or say right words with great pronunciation.

CC Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 11 Dec 2022

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Will just ask questions related to ur resume
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. One to one with manager
    • Add your answer
  • Q2. Again they will ask same thing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips,it's a bpo job,so u can understand.Just go and give interview.

CC Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 27 Aug 2022

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They asked my introduction and about my past work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi, I want to tell you one thing, if you want to get job then try in iEnergizer. You need to be confident only nothing else and you will get work.
More about working at iQor Global Services

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services CC Executive interview for experienced candidates?
iQor Global Services interview process for experienced candidates usually has 3 rounds. The most common rounds in the iQor Global Services interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.

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