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International Game Technology

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10+ International Game Technology Interview Questions and Answers

Updated 5 Feb 2024

Q1. which accounting software used, how to start and performed reconciliation on my existing company. What are major points for reconciliation. Excel - Vlookup and Pivot table etc.

Ans.

I have experience using various accounting software and Excel tools like Vlookup and Pivot table for reconciliation.

  • I have used QuickBooks, Xero, and Wave accounting software for reconciliation.

  • To start reconciliation, I ensure that all transactions are recorded accurately in the accounting software.

  • I compare the bank statement with the accounting software to identify any discrepancies.

  • I use Excel tools like Vlookup and Pivot table to match transactions and identify errors.

  • Ma...read more

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Q2. What is arrays explain the array

Ans.

Arrays are a data structure that stores a collection of elements of the same data type in a contiguous memory location.

  • Arrays have a fixed size determined at the time of declaration.

  • Elements in an array are accessed using an index starting from 0.

  • Arrays can store primitive data types like integers, floats, or objects like strings.

  • Example: var fruits = ['apple', 'banana', 'orange'];

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Q3. Different between Grid Flex box layout

Ans.

Grid layout is a two-dimensional layout system while Flexbox is a one-dimensional layout system.

  • Grid layout is best for overall page layout, while Flexbox is best for aligning items within a container.

  • Grid layout allows for precise placement of elements in rows and columns, while Flexbox is more flexible in arranging items in a single row or column.

  • Grid layout is better suited for complex layouts with multiple rows and columns, while Flexbox is ideal for simpler layouts with ...read more

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Q4. Different between Undefined Null

Ans.

Undefined is a variable that has not been assigned a value, while null is a variable that has been explicitly assigned a value of null.

  • Undefined is the default value of a variable that has not been initialized.

  • Null is an explicit value that can be assigned to a variable to indicate that it has no value.

  • Undefined is a type in JavaScript, while null is a value of the Null type.

  • Example: let x; // x is undefined, let y = null; // y is null

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Q5. Different between position's property

Ans.

The position property in CSS specifies the positioning method of an element.

  • Static: Default positioning, elements are positioned according to the normal flow of the document.

  • Relative: Positioned relative to its normal position.

  • Absolute: Positioned relative to the nearest positioned ancestor.

  • Fixed: Positioned relative to the viewport.

  • Sticky: Acts like a combination of relative and fixed positioning.

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Q6. Commands of Amadeus, Galileo saber.

Ans.

Amadeus, Galileo, and Sabre are Global Distribution Systems used in the travel industry.

  • Amadeus commands include: FQD (fare quote display), FXP (fare display), FXX (fare rules display), etc.

  • Galileo commands include: FQD (fare quote display), FXP (fare display), FXX (fare rules display), etc.

  • Sabre commands include: FQD (fare quote display), FXP (fare display), FXX (fare rules display), etc.

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Q7. How Ticket tools working

Ans.

Ticket tools are software applications used to manage and track support requests or incidents.

  • Ticket tools allow users to create, assign, and prioritize tickets based on urgency and impact.

  • They provide a centralized location for communication and collaboration between support teams and end-users.

  • Ticket tools often include features such as automated notifications, reporting, and analytics.

  • Examples of popular ticket tools include ServiceNow, Jira Service Desk, and Zendesk.

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Q8. How you will handle an aggressive customer.

Ans.

I would remain calm, listen actively, empathize with the customer, and offer solutions to address their concerns.

  • Remain calm and composed

  • Listen actively to understand the customer's concerns

  • Empathize with the customer's emotions

  • Offer solutions to address the customer's issues

  • Seek assistance from a supervisor if necessary

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Q9. What is customer support?

Ans.

Customer support is the assistance provided to customers before, during, and after a purchase.

  • Helping customers with their queries and concerns

  • Providing technical assistance

  • Resolving complaints and issues

  • Offering product or service information

  • Ensuring customer satisfaction

  • Building customer relationships

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Q10. What is customer service

Ans.

Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.

  • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

  • It focuses on ensuring customer satisfaction and building positive relationships.

  • Examples include answering phone calls, responding to emails, and offering solutions to customer problems.

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Q11. Talk on any subject .

Ans.

The importance of empathy in customer service

  • Empathy is the ability to understand and share the feelings of others

  • Empathy helps build trust and rapport with customers

  • Active listening and acknowledging the customer's emotions are key components of empathy

  • Empathy can turn a negative customer experience into a positive one

  • Examples of empathy in customer service include apologizing for inconveniences and offering solutions to problems

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Q12. Last movie explanation

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Interview Process at International Game Technology

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