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Infotech Voice Process Executive Interview Questions and Answers

Updated 27 Nov 2022

Infotech Voice Process Executive Interview Experiences

1 interview found

Voice Process Executive Interview Questions & Answers

user image Anonymous

posted on 14 Nov 2022

I applied via Job Fair and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Trobale shoot issue solution solve customer providing
    • Add your answer
  • Q2. Trobale shoot issue solution
  • Ans. 

    Troubleshooting is the process of identifying and resolving problems in a system.

    • Identify the issue and gather information about it

    • Analyze the information to determine the root cause of the issue

    • Develop and implement a solution to resolve the issue

    • Test the solution to ensure it has resolved the issue

    • Document the issue and solution for future reference

    • Answered by AI
    Add your answer
  • Q3. Trobale shoot have to have experience
    • Add your answer
  • Q4. Trobale shoot issue solution solution solve the customer providing
    • Add your answer
  • Q5. Trobale shoot issue solution for the customer
  • Ans. 

    To troubleshoot an issue, I would first gather information from the customer and then provide a step-by-step solution.

    • Listen actively to the customer's problem and ask relevant questions to gather information.

    • Provide a clear and concise solution to the customer, breaking it down into steps if necessary.

    • Ensure that the customer understands the solution and is able to implement it successfully.

    • Follow up with the customer...

    • Answered by AI
    Add your answer
  • Q6. Solution the answer properly providing the customer
    • Add your answer
  • Q7. Trouble shooting issue questions the customer solutions giving the solution
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. How to handle the customer problems solving
    • Add your answer
  • Q2. How ask the customer question and solving the ability
    • Add your answer

Interview Preparation Tips

Topics to prepare for Infotech Voice Process Executive interview:
  • Customer service support
  • Customer Service
  • Project Management
  • How to handle
Interview preparation tips for other job seekers - I would like to thankyou have to have my own experience and

Interview questions from similar companies

Voice Process Executive Interview Questions & Answers

IGT Solutions user image Anonymous

posted on 24 Feb 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. First of hr asked about myself.
    • Add your answer
  • Q2. Then she asked about previous company. Why i left that company? When i left that company?That's all was the questions.
    • Add your answer
  • Q3. Why did get interest for this job?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication should have fluent in English. Prompt answering on clients email and chat.

Voice Process Executive Interview Questions & Answers

NTT Data user image Anonymous

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Measure a person ablity for Future knowledge

Round 3 - HR 

(1 Question)

  • Q1. Why should you choose this field ? I choose this field for my extra activities, developing my knowledge in this field .so many systems software technologies in this field so choose this.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hlo jobseeker please do wait for your job.juzt think and choose your career path.

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image music4 life

posted on 14 Sep 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Aug 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer
Round 3 - Group Discussion 

Speak any own topic in GD

Round 4 - Assignment 

Chat assessment to write mail writing

Round 5 - Behavioral 

(1 Question)

  • Q1. Things added in resume
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go their if you need the job ..go to any other start up company they were waste your time until night10 pm after that you rejected by the hell manager.

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 14 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Commonly asked questions like tell about yourself,dream trip mostly general .
    • Add your answer
  • Q2. Pick the vocabulary which is more conversational.elaborate your self which is not on resume
    • Add your answer
Round 3 - amcay test for voice and versant 

(1 Question)

  • Q1. Be confident while answer question
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. Manager round mostly more basic questions about career plans
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Jayathraa Vikram

posted on 13 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Biggest strength
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication is the key

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 11 Sep 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I was interviewed in Sep 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Why do we hire you
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. Why do we hire you
    • Add your answer

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Altamash Kamal

posted on 7 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

Recruiter will ask you to introduce yourself, Hobbies, why you want to apply for this position, what you know regarding BPO. Google it.

Round 3 - Assignment 

Global Language Assignment,( GLA) You need to speak with coustomer, they will give your feedback to company.

Round 4 - HR 

(3 Questions)

  • Q1. This round is totally based on your round 2 how well you interact with coustomer... HR will ask few general questions about yourself and finally give you offer letter. Answere everything confidently.
    • Add your answer
  • Q2. Tell me about yourself. Why you want to work here.? How serious you are regarding this job?
    • Add your answer
  • Q3. If you have work experience, HR will ask you about your previous company, if you are Fresher they will ask only about yourself, what is your aim, where you want to see yourself in future. All the best.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. Trust your abilities. Confidence is the key to success.

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 25 Feb 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About global warming and work from home and work from office
    • Add your answer
  • Q2. They asked me to speak about myself and if i would prefer to work in office or in home
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked me to speak about a general topic and they will get to know your communication skills in that

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 1 May 2022

Round 1 - Group Discussion 

They asked me About the college life

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself ? Are you ok with night shifts? What is your future plan?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in interview, all the questions are behavior type questions so be honest in your answers. All the best.
More about working at Infotech

Infotech Interview FAQs

How many rounds are there in Infotech Voice Process Executive interview?
Infotech interview process usually has 3 rounds. The most common rounds in the Infotech interview process are Resume Shortlist, Technical and One-on-one Round.
What are the top questions asked in Infotech Voice Process Executive interview?

Some of the top questions asked at the Infotech Voice Process Executive interview -

  1. Trobale shoot issue solution for the custo...read more
  2. Trobale shoot issue solut...read more
  3. How ask the customer question and solving the abil...read more

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