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Infotech

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Infotech Voice Process Executive Interview Questions and Answers

Updated 27 Nov 2022

Infotech Voice Process Executive Interview Experiences

1 interview found

Voice Process Executive Interview Questions & Answers

user image Anonymous

posted on 14 Nov 2022

I applied via Job Fair and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Trobale shoot issue solution solve customer providing
    • Add your answer
  • Q2. Trobale shoot issue solution
  • Ans. 

    Troubleshooting is the process of identifying and resolving problems in a system.

    • Identify the issue and gather information about it

    • Analyze the information to determine the root cause of the issue

    • Develop and implement a solution to resolve the issue

    • Test the solution to ensure it has resolved the issue

    • Document the issue and solution for future reference

    • Answered by AI
    Add your answer
  • Q3. Trobale shoot have to have experience
    • Add your answer
  • Q4. Trobale shoot issue solution solution solve the customer providing
    • Add your answer
  • Q5. Trobale shoot issue solution for the customer
  • Ans. 

    To troubleshoot an issue, I would first gather information from the customer and then provide a step-by-step solution.

    • Listen actively to the customer's problem and ask relevant questions to gather information.

    • Provide a clear and concise solution to the customer, breaking it down into steps if necessary.

    • Ensure that the customer understands the solution and is able to implement it successfully.

    • Follow up with the customer...

    • Answered by AI
    Add your answer
  • Q6. Solution the answer properly providing the customer
    • Add your answer
  • Q7. Trouble shooting issue questions the customer solutions giving the solution
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. How to handle the customer problems solving
    • Add your answer
  • Q2. How ask the customer question and solving the ability
    • Add your answer

Interview Preparation Tips

Topics to prepare for Infotech Voice Process Executive interview:
  • Customer service support
  • Customer Service
  • Project Management
  • How to handle
Interview preparation tips for other job seekers - I would like to thankyou have to have my own experience and

Top trending discussions

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Career Growth
2w (edited)
a technical lead
Help to Understand
I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)
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Excellent
Difficulty level
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Process Duration
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Result
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  • Q1. About your self
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Interview Preparation Tips

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They give some MCQ question from c#, .net,SQL, angular. Fizz Buzz type coding.

Round 2 - Technical 

(1 Question)

  • Q1. Basic oops concepts, splitter, 3 highest salary in SQL, procedure and functions difference. Basic questions of c#.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is not hard. They ask about your project and your role.

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Genpact user image Anonymous

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Round 1 - One-on-one 

(2 Questions)

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    • Add your answer
  • Q2. Write sample code on some basic queries supplied during interview.
  • Ans. 

    Sample code for basic queries

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    • Use WHERE clause to filter data based on conditions

    • Use ORDER BY clause to sort data in ascending or descending order

    • Use GROUP BY clause to group data based on a column

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    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please have some knowledge on selenium testibg.

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Genpact user image Anonymous

posted on 20 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
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View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction confirmation about the interview schedule.
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Go through your resume
    • Add your answer
  • Q2. Testing core knowledge on applied domine.
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. About the salary negotiation.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared on basis information Domin on which role you are applied.

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NTT Data user image

posted on 23 Jul 2021

I applied via Campus Placement and was interviewed in Jan 2021. There were 3 interview rounds.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Good

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NTT Data user image Anonymous

posted on 5 Jan 2022

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers.
More about working at Infotech

Infotech Interview FAQs

How many rounds are there in Infotech Voice Process Executive interview?
Infotech interview process usually has 3 rounds. The most common rounds in the Infotech interview process are Resume Shortlist, Technical and One-on-one Round.
What are the top questions asked in Infotech Voice Process Executive interview?

Some of the top questions asked at the Infotech Voice Process Executive interview -

  1. Trobale shoot issue solution for the custo...read more
  2. Trobale shoot issue solut...read more
  3. How ask the customer question and solving the abil...read more

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