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Infotech

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Infotech Voice Process Executive Interview Questions and Answers

Updated 27 Nov 2022

Infotech Voice Process Executive Interview Experiences

1 interview found

Voice Process Executive Interview Questions & Answers

user image Anonymous

posted on 14 Nov 2022

I applied via Job Fair and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Trobale shoot issue solution solve customer providing
    • Add your answer
  • Q2. Trobale shoot issue solution
  • Ans. 

    Troubleshooting is the process of identifying and resolving problems in a system.

    • Identify the issue and gather information about it

    • Analyze the information to determine the root cause of the issue

    • Develop and implement a solution to resolve the issue

    • Test the solution to ensure it has resolved the issue

    • Document the issue and solution for future reference

    • Answered by AI
    Add your answer
  • Q3. Trobale shoot have to have experience
    • Add your answer
  • Q4. Trobale shoot issue solution solution solve the customer providing
    • Add your answer
  • Q5. Trobale shoot issue solution for the customer
  • Ans. 

    To troubleshoot an issue, I would first gather information from the customer and then provide a step-by-step solution.

    • Listen actively to the customer's problem and ask relevant questions to gather information.

    • Provide a clear and concise solution to the customer, breaking it down into steps if necessary.

    • Ensure that the customer understands the solution and is able to implement it successfully.

    • Follow up with the customer...

    • Answered by AI
    Add your answer
  • Q6. Solution the answer properly providing the customer
    • Add your answer
  • Q7. Trouble shooting issue questions the customer solutions giving the solution
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. How to handle the customer problems solving
    • Add your answer
  • Q2. How ask the customer question and solving the ability
    • Add your answer

Interview Preparation Tips

Topics to prepare for Infotech Voice Process Executive interview:
  • Customer service support
  • Customer Service
  • Project Management
  • How to handle
Interview preparation tips for other job seekers - I would like to thankyou have to have my own experience and

Interview questions from similar companies

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 13 Oct 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why you want to do Voice process job
  • Ans. 

    I enjoy interacting with people and using my communication skills to assist others.

    • Enjoy helping customers resolve issues

    • Good communication skills

    • Comfortable speaking on the phone

    • Ability to multitask and problem solve

    • Desire to work in a fast-paced environment

    • Answered by AI
    Add your answer

Voice Process Executive Interview Questions & Answers

IGT Solutions user image Anonymous

posted on 24 Feb 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. First of hr asked about myself.
    • Add your answer
  • Q2. Then she asked about previous company. Why i left that company? When i left that company?That's all was the questions.
    • Add your answer
  • Q3. Why did get interest for this job?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication should have fluent in English. Prompt answering on clients email and chat.

Voice Process Executive Interview Questions & Answers

NTT Data user image Anonymous

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Measure a person ablity for Future knowledge

Round 3 - HR 

(1 Question)

  • Q1. Why should you choose this field ? I choose this field for my extra activities, developing my knowledge in this field .so many systems software technologies in this field so choose this.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hlo jobseeker please do wait for your job.juzt think and choose your career path.

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 26 Aug 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About college days?
    • Add your answer

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 16 May 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Ask about Study
    • Add your answer
  • Q2. Why should start with BPO
    • Add your answer
Round 2 - Group Discussion 

Online Shopping ... To explain this topic and they want grammatical English fluent...

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Voice Process Executive interview:
  • To prepare English fluent withou
  • Online Shopping
Interview preparation tips for other job seekers - They want excellent speech

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image R Silambarasan

posted on 18 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Asked to write a paragraph on any topic

Round 2 - HR 

(2 Questions)

  • Q1. Could you please introduce yourself?
    • Add your answer
  • Q2. Why do you want this job?
    • Add your answer

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 8 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Basic topic like they will ask you to say something about Instagram
    • Add your answer
Round 2 - Assignment 

Virtual test on system

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image Daniel Raj

posted on 29 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is your strength
    • Add your answer

Voice Process Executive Interview Questions & Answers

Sutherland Global Services user image music4 life

posted on 14 Sep 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Aug 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer
Round 3 - Group Discussion 

Speak any own topic in GD

Round 4 - Assignment 

Chat assessment to write mail writing

Round 5 - Behavioral 

(1 Question)

  • Q1. Things added in resume
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go their if you need the job ..go to any other start up company they were waste your time until night10 pm after that you rejected by the hell manager.
More about working at Infotech

Infotech Interview FAQs

How many rounds are there in Infotech Voice Process Executive interview?
Infotech interview process usually has 3 rounds. The most common rounds in the Infotech interview process are Resume Shortlist, Technical and One-on-one Round.
What are the top questions asked in Infotech Voice Process Executive interview?

Some of the top questions asked at the Infotech Voice Process Executive interview -

  1. Trobale shoot issue solution for the custo...read more
  2. Trobale shoot issue solut...read more
  3. How ask the customer question and solving the abil...read more

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